--- title: Whatstool Business Reviews meta_title: 'Whatstool Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Whatstool Business works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 7 scale: '5' date_modified: '2026-06-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Whatstool Business Reviews **Vendor:** Whatstool **Category:** [Other Marketing Software](https://www.g2.com/categories/other-marketing) **Average Rating:** 4.2/5.0 **Total Reviews:** 7 ## About Whatstool Business WhatsTool Business is a complete WhatsApp api platform to grow your business with automation and analytics in marketing, sells and support with engagement Business can sell more with personalised communication on WhatsApp with bulk messaging at scale for better results with insightful data. Bring your online shop or Shopify into WhatsApp catalogs with native payments for faster check out. Manage customers easily with Shared Team Inbox for centralised chats and team collaboration. Automate your messages on WhatsApp with no code chatbot builder and Integrate with your CRM, Payments, Google Sheet or any tech stack that you use. With 100+ native integration , we got your business use case covered for any kind of automation requirement. ## Whatstool Business Pros & Cons **What users dislike:** - Users are disappointed by the **conversation costs per user** that add to their overall expenses with Whatstool Business. (1 reviews) - Users find the **expensive costs per user** of Whatstool Business disappointing and limiting for their budget. (1 reviews) ## Whatstool Business Reviews ### 1. Good experience, still testing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Whatstool Business?** Doesn’t ban whatsapp because meta partner **What do you dislike about Whatstool Business?** Requires conversation costs per user which dissapoints ne **What problems is Whatstool Business solving and how is that benefiting you?** Reaching clients ### 2. Support team is highly dynamic nearly every time i had any issue. **Rating:** 3.5/5.0 stars **Reviewed by:** anuj g. | Publisher, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Whatstool Business?** Ita a good way to connect with existing user base therby passing all updates in real time. **What do you dislike about Whatstool Business?** I have gradually stopped using the WP business due to restrictions in the number of the messages per day. **What problems is Whatstool Business solving and how is that benefiting you?** Limitation in sending daily messages. ### 3. Reliable + responsive team and customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Chintan Nagaraju B. | Growth Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Whatstool Business?** Their integrations are good, and they are open to developing new and custom integrations. And their product team is highly competent and possesses sound technical knowledge. **What do you dislike about Whatstool Business?** We faced some issues in the API response. Other than that, the team is very skilled. **What problems is Whatstool Business solving and how is that benefiting you?** WhatsTool business helped us create an end-to-end chat bot that included an automated booking funnel inside the chatbot. Their team seemlessly integrated our ZOHO CRM with WhatsTool business. ### 4. It has good features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Whatstool Business?** - Customer support is good - Mnay useful features **What do you dislike about Whatstool Business?** - It took good amount of time to get used to the tool **What problems is Whatstool Business solving and how is that benefiting you?** Automate our chat process. ### 5. Whatstool Business is a dedicated platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sivakumar N. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Whatstool Business?** Whatstool Business is a dedicated platform catering to businesses seeking an edge in WhatsApp marketing strategies. Promising streamlined campaigns and efficient tools, it aims to enhance user engagement and conversion rates through the popular messaging app. Features and Services (4.5/5): User Experience (4/5): Customer Support (4.5/5): Cost and Value (4/5): Effectiveness (4.5/5): Compliance and Privacy (4.5/5): **What do you dislike about Whatstool Business?** They Need To Improve Service Support More **What problems is Whatstool Business solving and how is that benefiting you?** All Whatsapp Marketing , For Small Business's ### 6. Best Solution for Small / Growing Startups **Rating:** 4.5/5.0 stars **Reviewed by:** Pardeep K. | Sales Head, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Whatstool Business?** The devlopers are atop in thier skills and they develop whatever you ask for as per your business use cases. Ease of integration **What do you dislike about Whatstool Business?** Sometime releases are late and also after the changes no newsletter. **What problems is Whatstool Business solving and how is that benefiting you?** It allows me to create chatbots in a layman language, the interface is so eary to use that a 9 year old can operate. ### 7. It helped me to provide a great customer service to my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Vertika M. | Cosmetics, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Whatstool Business?** They helped me through all the aspects and I was amazed with their service. **What do you dislike about Whatstool Business?** I did not dislike any of their service,they helped me to run my business successfully. **What problems is Whatstool Business solving and how is that benefiting you?** I always wanted to send campaigns and maintain my customers data. Thank you for helping me with this. - [View Whatstool Business pricing details and edition comparison](https://www.g2.com/products/whatstool-business/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+11%3A50%3A26+-0500&secure%5Bsession_id%5D=2f8bf9ae-cd6f-421b-9222-1f52aa084634&secure%5Btoken%5D=cc93979e08a91e1d51ed0f021dc04dfaa800769edc225c3f21c92c69b6f4ffbc&format=llm_user) ## Whatstool Business Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top Whatstool Business Alternatives - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,647 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,306 reviews)