WellSky Personal Care Reviews & Product Details

WellSky Personal Care is a comprehensive software platform for non-medical home care agencies, designed to enhance operational efficiency and client outcomes. As an award-winning solution, it leverages AI-powered capabilities and easy-to-use workflows to optimize every aspect of your operations. Key Features & Benefits: -AI-powered workflows for optimized operations -Enhanced caregiver engagement with real-time rewards and analytics -Streamlined recruitment and onboarding processes to attract and retain top talent -Real-time insights to improve care quality and business performance -Seamless integrations with payroll, billing, and third-party systems -Scalable for agencies of all sizes, from startups to enterprise networks WellSky Personal Care enables agencies to reduce manual tasks, ensure regulatory compliance, and deliver personalized care at scale. Its intuitive interface and robust reporting tools empower staff to focus on what matters most—client well-being.

Seller

WellSky

Discussions

WellSky Personal Care Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Charlotte Franco

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

View More Pricing Information

Top-Rated Alternatives

AxisCare Home Care Software

View All Alternatives

User Insights

Average based on 144 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WellSky Personal Care Integrations

(1)

Integration information sourced from real user reviews.

WellSky Personal Care Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is WellSky Personal Care, and what problem is it built to solve?

WellSky Personal Care is part of WellSky’s software offerings for health and community care providers, designed to help organizations manage operations, support patient outcomes, and address regulatory requirements. WellSky’s broader solutions serve settings such as hospitals, home health agencies, inpatient rehabilitation centers, and other community health facilities, with areas including patient management, analytics, and revenue cycle management.

What languages does WellSky Personal Care support?

WellSky Personal Care supports one language: English.

What company sizes and industries is WellSky Personal Care the best fit for?

WellSky Personal Care’s positive reviewer base is concentrated in small and mid-market organizations, especially in healthcare-related industries.

Mid-market organizations: The largest company-size segment represented.
Small businesses: Also a prominent segment among positive reviewers.
Hospital and health care: The most represented industry.
Health, wellness, and fitness: Another recurring industry segment.
Individual and family services: Also represented among positive reviewers.

How long does it take to implement WellSky Personal Care across a team?

Implementation is most commonly reported as taking less than a month, though teams describe a range of go-live timelines.

Time to go live	Relative frequency
Less than one month	Most common
Less than one day	Also reported
One to three months	Also reported
Three to six months	Reported less often

What customer support options does WellSky Personal Care provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and phone. The experience is mixed: users appreciate helpful, knowledgeable responses when support is responsive, but others describe slow follow-up or issues that take too long to resolve.

What is the experience like for teams switching to WellSky Personal Care from another tool?

Switching to WellSky Personal Care has often meant moving away from cumbersome or outdated agency and scheduling systems, including tools such as eRSP, Generations, ADL/ADLWare, AxisCare, and AppointMate. The change is valued for more intuitive scheduling, better visibility into staff and client information, and consolidated workflows for communication, documentation, and reporting. Some teams find the transition straightforward, while data preparation and learning the system can take effort.

What features or capabilities could make WellSky Personal Care even more useful?

The most useful improvements would make reporting more flexible, daily work more adaptable to agency needs, and mobile tasks more dependable.

Expand reporting options, including more flexible date ranges and additional operational metrics.
Improve integrations with payroll, calendars, and other business tools to reduce manual work.
Make mobile workflows more reliable and easier to use, especially for clocking in and out.
Add more scheduling controls, such as clearer alerts and greater flexibility for recurring or changing shifts.

G2 reviews are authentic and verified.

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Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/24/2018

"Convenient and organized"

4/5

What do you like best about WellSky Personal Care?

Clear care is easy to use and easy to navigate. It makes scheduling much more organized. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

It can be difficult to put in an irregular recurring schedule. Review collected by and hosted on G2.com.

Sarah P.

Home Health Aide

Mid-Market (51-1000 emp.)

1/22/2018

"Home Instead Senior Care "

5/5

What do you like best about WellSky Personal Care?

I absolutely love the Clear care software and phone app. It makes my life so much easier. Whenever I'm on the go I can see my schedule and see my clients information. I love that I can see my hour a and when I clock in and out. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

I honestly can't say anything badly about Clear Care. It's a great program and really helps me with my work. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

I highly recommend Clear Care. It makes work so much easier for my employer and for myself the employee. It helps me stay connected and I am able to see my schedule ahead of time. I can plan my hours and my pay for that week. It's a great company. Lo Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

Clear Care provides a way for me to stay connected to my clients even when I am away. I can see their information which is very helpful on the go. I just recently downloaded the app which is super easy to use and it's great when you need fast access. Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

10/30/2018

"Best Home Care Software I've encountered thus far"

4.5/5

What do you like best about WellSky Personal Care?

It is extremely easy to use, learn, and understand. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

No app for admins, mobile view lackluster Review collected by and hosted on G2.com.

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

12/18/2018

"CCG review"

3.5/5

What do you like best about WellSky Personal Care?

can log in using fingerprint don't have to type password in every time Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

no option to clock out if not in radius of client's home sometimes I drop client off other places Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

1/17/2019

"Kinnser"

3.5/5

What do you like best about WellSky Personal Care?

Kinnser is good for maintaining patient roster Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Multiple sessions in same browser is leading to bleeding visits Review collected by and hosted on G2.com.

Verified User in Individual & Family Services

Mid-Market (51-1000 emp.)

1/25/2018

"ClearCare works to improve "

3.5/5

What do you like best about WellSky Personal Care?

I like that ClearCare is always making changes to best suit our needs, and that some features are customizable to fit our needs for our employees and clients more accurately. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

I wish more features could be customizable. For example I wish ClearCare allowed you to differentiate types of POA when tagging those individuals i.e. Health, Financial. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

It's great software, and ClearCare is making some great strides to keep up with trends. The new iOS feature and Android will allow our employees to utilize an app to clock in and out. Our employees are so excited to begin utilizing this feature! Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

We are more efficient when documenting. Those items can be seen by a user immediately regardless if they are out of state or in the next room. It also allows us to communicate with families and our employees more efficiently with use of portal access, email, text, etc. Review collected by and hosted on G2.com.

Jade Nicole D.

AI Prompt Evaluator

Mid-Market (51-1000 emp.)

4/14/2018

"ClearCare keeps it clear."

5/5

What do you like best about WellSky Personal Care?

The software is simple and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

That you can edit the notes in the activity log but not in the calendar. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

I highly recommend using ClearCare. It is the simplest to learn and the most complete software that I’ve worked with in over 10 years of human resources/home care positions. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

ClearCare is innovative and modern, always implementing new features that incorporate modern technology. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/22/2017

"Comprehensive Home Healthcare Software"

4.5/5

What do you like best about WellSky Personal Care?

ClearCare has excellent capability to pull and analyze data in real time. Report fields can be manipulated and altered to yield any number of useful data sets. I truly appreciate the ability to pull up information quickly and clearly, with the ability to drill down into the wealth of information stored. ClearCare is also responsive to issues, responding to emails quickly and listening to consumer feedback with quick turnarounds. I also like that ClearCare works with other relevant companies, such as Vantage Homecare Pulse, to make our processes more seamless and eliminate the need for duplicative manual data entry. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

ClearCare rolls out product changes with little notice. Because field staff deployed all over the area are not in the home office, it necessitates a lot of guidance to implement new changes. It would be helpful to have more notice when these changes affect field staff. We have approximately 160-180 field staff at any given time. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

ClearCare is constantly rolling out updates and new features, they really do listen to customers and adjust their product accordingly. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

ClearCare allows us to have a better understanding of the needs of the community we serve. Overall, the available reports and dashboards allow us to see trends over time (i.e. how many people need 24-hour care vs. care one day a week). We can also upload files that allow for enhanced collaboration with other agencies, such as Hospice.

The Family Room is a huge benefit for us and lets our clients and their families stay in touch, send us tasks, view invoices and schedules, and have a shared calendar for personal appointments. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/27/2018

"Great Product"

5/5

What do you like best about WellSky Personal Care?

Love how easy it is to use, there is a great community of resources available to help you when you have questions. I also really enjoyed all the tutorial videos, it made ClearCare and easy to learn tool in our office. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

The few times i needed to get someone on the phone it was a longer process then I would have liked on hold, but they were efficient in answering my questions! Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

Give it a try, It will be a great asset to your company and make things sooo much easier in a daily basis Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

SCHEDULING! It is so easy to see who to schedule, and what caregivers and clients are not a good match. It makes it easy to make sure that you are sending the right person! Review collected by and hosted on G2.com.

Sarah I.

Office Manager

Hospital & Health Care

Small-Business (50 or fewer emp.)

9/11/2017

"The Best Out There"

5/5

What do you like best about WellSky Personal Care?

I love the ease of use. Everything you need is right there available to you and easy to find. I'm also super impressed with the customer service. Every time I've ever had a question about anything, they've promptly responded with a suitable answer. I love all the different features and helpful ideas they give. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

It does tend to move a little slowly when going from one tab to the next. It would be nice if there were a way to speed it up a little. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

When we chose to use ClearCare, we were initially just looking for a simple program to make scheduling easier. We were using one that we threw together using Microsoft Excel. Our business was growing and we needed something easier to use and easier for multiple people to access. Of all the online software we looked at, ClearCare was the obvious choice. It had the best reviews and the layout and ease of use factor is incomparable.

I fell in love with ClearCare even more when I learned about all the things we can do with. Everything is so easy to organize and access. It does so much more than scheduling. With this program, we have been able to easily accommodate the rapid growth our business has seen. As we have gotten busier, the workload hasn't been overwhelming like we feared it would be.

Customer service at ClearCare has been very impressive. Every question I've had was responded to and sufficiently answered almost immediately. The staff is always friendly and helpful. I can't even begin to imagine how stressful our days at the office would be right now if we didn't have ClearCare by our side. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

Efficiency has vastly improved since we began using ClearCare. We're able to keep better track of both clients and caregivers. Scheduling is a breeze. Communication has improved and become so much easier than without ClearCare. Review collected by and hosted on G2.com.