WellSky Personal Care Reviews & Product Details

WellSky Personal Care is a comprehensive software platform for non-medical home care agencies, designed to enhance operational efficiency and client outcomes. As an award-winning solution, it leverages AI-powered capabilities and easy-to-use workflows to optimize every aspect of your operations. Key Features & Benefits: -AI-powered workflows for optimized operations -Enhanced caregiver engagement with real-time rewards and analytics -Streamlined recruitment and onboarding processes to attract and retain top talent -Real-time insights to improve care quality and business performance -Seamless integrations with payroll, billing, and third-party systems -Scalable for agencies of all sizes, from startups to enterprise networks WellSky Personal Care enables agencies to reduce manual tasks, ensure regulatory compliance, and deliver personalized care at scale. Its intuitive interface and robust reporting tools empower staff to focus on what matters most—client well-being.

Seller

WellSky

Discussions

WellSky Personal Care Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Charlotte Franco

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

View More Pricing Information

Top-Rated Alternatives

AxisCare Home Care Software

View All Alternatives

User Insights

Average based on 144 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

WellSky Personal Care Integrations

(1)

Integration information sourced from real user reviews.

WellSky Personal Care Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is WellSky Personal Care, and what problem is it built to solve?

WellSky Personal Care is part of WellSky’s software offerings for health and community care providers, designed to help organizations manage operations, support patient outcomes, and address regulatory requirements. WellSky’s broader solutions serve settings such as hospitals, home health agencies, inpatient rehabilitation centers, and other community health facilities, with areas including patient management, analytics, and revenue cycle management.

What languages does WellSky Personal Care support?

WellSky Personal Care supports one language: English.

What company sizes and industries is WellSky Personal Care the best fit for?

WellSky Personal Care’s positive reviewer base is concentrated in small and mid-market organizations, especially in healthcare-related industries.

Mid-market organizations: The largest company-size segment represented.
Small businesses: Also a prominent segment among positive reviewers.
Hospital and health care: The most represented industry.
Health, wellness, and fitness: Another recurring industry segment.
Individual and family services: Also represented among positive reviewers.

How long does it take to implement WellSky Personal Care across a team?

Implementation is most commonly reported as taking less than a month, though teams describe a range of go-live timelines.

Time to go live	Relative frequency
Less than one month	Most common
Less than one day	Also reported
One to three months	Also reported
Three to six months	Reported less often

What customer support options does WellSky Personal Care provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and phone. The experience is mixed: users appreciate helpful, knowledgeable responses when support is responsive, but others describe slow follow-up or issues that take too long to resolve.

What is the experience like for teams switching to WellSky Personal Care from another tool?

Switching to WellSky Personal Care has often meant moving away from cumbersome or outdated agency and scheduling systems, including tools such as eRSP, Generations, ADL/ADLWare, AxisCare, and AppointMate. The change is valued for more intuitive scheduling, better visibility into staff and client information, and consolidated workflows for communication, documentation, and reporting. Some teams find the transition straightforward, while data preparation and learning the system can take effort.

What features or capabilities could make WellSky Personal Care even more useful?

The most useful improvements would make reporting more flexible, daily work more adaptable to agency needs, and mobile tasks more dependable.

Expand reporting options, including more flexible date ranges and additional operational metrics.
Improve integrations with payroll, calendars, and other business tools to reduce manual work.
Make mobile workflows more reliable and easier to use, especially for clocking in and out.
Add more scheduling controls, such as clearer alerts and greater flexibility for recurring or changing shifts.

G2 reviews are authentic and verified.

Here's how.

Bethaney B.

Administrative Manager

Individual & Family Services

Mid-Market (51-1000 emp.)

12/29/2018

"Best Home Care Software Out There"

5/5

What do you like best about WellSky Personal Care?

Would be very hard to choose one thing. This software platform has been expanding and adding features rapidly over the past few years making it the #1 home care agency choice. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

They have been very behind on fixing the issue of one employee not being able to have a login account/email with multiple agencies. They will often announce upcoming features but do not deliver at the time promised. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

You won't regret switching or choosing this platform. Make use of their free webinar and online university or if you have the budget join a boot camp and network at the same time. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

ClearCare serves me in many areas of my position- from tracking recruitment to report printouts made in seconds. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/30/2019

"Clear care is a MUST have"

5/5

What do you like best about WellSky Personal Care?

This software is super user friendly. It offers the best organizational advantages out of any other scheduling software or CRM I have used before. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

The only think I dislike is that it doesn’t allow you to stay logged in. If using the device from a phone or iPad, you have to log in every single time you open it, even if it’s currently open in a separate tab on the device. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

Absolutely do it. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

Scheduling is a piece of cake. You can set up shifts with ease and edit them just as easily. You can extend shifts to continue indefinitely, you can easily remove shifts, and organize employees effectively. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

4/23/2019

"Great platform for the work I do."

5/5

What do you like best about WellSky Personal Care?

Clearcare is very helpful with being able to easily do payroll, invoicing, contacting employees, and is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

The only downside to clearcare is user error. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/29/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use has ups and downs"

5/5

What do you like best about WellSky Personal Care?

It’s easy to use can include care notes check mark tasks that are needed to be completed before end of shift. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

A lot of times it says that I am not close enough to the client/patient. You can not clock in or clock out without being on the property. Typically I wait to be in the clients home before clocking in and it sometimes takes about 10 minutes to get clocked into the system because it will say I am not close enough. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

It’s an easy to use app and I would recommend this app other than the minor issues it has it is a reliable and easy app to use and is helpful to us caregivers to keep track of care notes and tasks. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

It helps keep me on track to complete that tasks that are needed to be done by the end of the shift. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

4/26/2019

"My experience using ClearCare"

3/5

What do you like best about WellSky Personal Care?

I liked its functionality, I like the user interface on mobile it is very convenient Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

I feel as if they need to improve their mobile app and make it up to date, I’ve used desktop website but the mobile kept having problems Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

3/5/2019

"Great application for home healthcare companies"

4.5/5

What do you like best about WellSky Personal Care?

Ability to keep client and caretaker profiles all in one place. Able to clearly notate all shifts and profiles. Fairly user friendly. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Cost is per profile so cannot create practice profiles for office new hires. Functionality goes down occasionally. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

Great for home healthcare but not sure it would work in other settings Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

ClearCare helps to keep all of our schedules in one place for both clients and care team. Its also a great way to track for payroll and billing purposes. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

1/23/2019

"ClearCare is a must have application for any healthcare agency!"

5/5

What do you like best about WellSky Personal Care?

Makes clocking in/out highly accurate. Allows mileage to be entered as well as detail of tasks completed Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Nothing at all. I really think it is a game changer as far as the coordination of home healthcare goes. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services

Mid-Market (51-1000 emp.)

3/5/2019

"Some Reliability Issues, but Outstanding Customer Support"

4/5

What do you like best about WellSky Personal Care?

Very responsive customer service, complex but user-friendly. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Have experienced increasingly-regular reliability issues and system goes down and unavailable. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/24/2018

"Positive experiences with ClearCare"

4/5

What do you like best about WellSky Personal Care?

The ease of access and opportunity for editing patient profiles and assessments. Also very easy to access the caregiver profiles and information. Makes connecting caregivers to clients much easier. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

I dislike the fact that double entries can be made and that not all information transfers from sales force to clear care. I also dislike that I sometimes have to quadruple click on the tabs to get them to open at times. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

2/26/2019

"Great for managing Care Associates"

3.5/5

What do you like best about WellSky Personal Care?

Great tool for scheduling care for clients. Review collected by and hosted on G2.com.

What do you dislike about WellSky Personal Care?

Goes down, can be slow, doesn't properly save from time to time. Review collected by and hosted on G2.com.

Recommendations to others considering WellSky Personal Care:

Highly recommend using the webinar's provided by ClearCare corporate. Review collected by and hosted on G2.com.

What problems is WellSky Personal Care solving and how is that benefiting you?

ClearCare helps to organize client and associate schedules, leave notes for office staff, track employee clocking in/out, and messaging participating clients or employees. Review collected by and hosted on G2.com.