Webroot Business Endpoint Protection Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Webroot Business Endpoint Protection to be extremely easy to use and set up, enhancing their overall experience. (15 mentions)

Users admire the A+ Security features of Webroot Business Endpoint Protection, ensuring productivity without compromise. (10 mentions)

Users commend the top-quality security of Webroot Business Endpoint Protection, appreciating its efficiency and effective monitoring capabilities. (10 mentions)

Users praise the fast and lightweight performance of Webroot Business Endpoint Protection, ensuring efficient security without slowing down systems. (9 mentions)

Users value the centralized alert notifications for effective management and rapid response to security issues. (7 mentions)

Users find the interface design outdated, suggesting it needs a refresh for better user experience. (5 mentions)

Users report compatibility issues with Webroot, especially impacting VPN recognition and browser functionality. (4 mentions)

Users find difficult configuration to be a common issue, often requiring support for setup challenges and confusion. (4 mentions)

Users find the poor usability of Webroot problematic, citing an outdated interface and navigation difficulties. (4 mentions)

Users find the user interface outdated, suggesting it needs a design refresh for improved usability. (4 mentions)

5 Pros or Advantages of Webroot Business Endpoint Protection

1. Ease of Use

Users find Webroot Business Endpoint Protection to be extremely easy to use and set up, enhancing their overall experience.

See 15 mentions

See Related User Reviews

Sanket K.

Small-Business (50 or fewer emp.)

5.0/5

"Great Product. Should be recommended"

What do you like about Webroot Business Endpoint Protection?

The ease of usage and access Removal of infections quickly Regular updates

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great lightweight security solution"

What do you like about Webroot Business Endpoint Protection?

Client light on resources and powerful management console.

2. Cybersecurity Protection

Users admire the A+ Security features of Webroot Business Endpoint Protection, ensuring productivity without compromise.

See 10 mentions

See Related User Reviews

Steven J.

Small-Business (50 or fewer emp.)

4.5/5

"Great Solution With a Small Footprint"

What do you like about Webroot Business Endpoint Protection?

I was looking for a solution that provided A+ Security with a small footprint (so that it would not affect productivity. Webroot Business Endpoint Pro

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"One of the best!"

What do you like about Webroot Business Endpoint Protection?

The protection is top quality. I like the features it allows me to use and the reports are great! Gives an insight into our clients' security and help

3. Security

Users commend the top-quality security of Webroot Business Endpoint Protection, appreciating its efficiency and effective monitoring capabilities.

See 10 mentions

See Related User Reviews

Benoit C.

Mid-Market (51-1000 emp.)

5.0/5

"Fast Scans and Reliable Real-Time Protection"

What do you like about Webroot Business Endpoint Protection?

Fast scan when requiered real time permanent protection. Providing next steps when an issue is detected. Possibility to have centralized alert for

Phillip P.

Small-Business (50 or fewer emp.)

5.0/5

"Lightweight, Reliable Endpoint Security"

What do you like about Webroot Business Endpoint Protection?

What I appreciate most about Webroot Business Endpoint Protection is its lightweight and unobtrusive nature. It runs smoothly without slowing down dev

4. Performance

Users praise the fast and lightweight performance of Webroot Business Endpoint Protection, ensuring efficient security without slowing down systems.

See 9 mentions

See Related User Reviews

Benoit C.

Mid-Market (51-1000 emp.)

5.0/5

"Fast Scans and Reliable Real-Time Protection"

What do you like about Webroot Business Endpoint Protection?

Fast scan when requiered real time permanent protection. Providing next steps when an issue is detected. Possibility to have centralized alert for

Phillip P.

Small-Business (50 or fewer emp.)

5.0/5

"Lightweight, Reliable Endpoint Security"

What do you like about Webroot Business Endpoint Protection?

What I appreciate most about Webroot Business Endpoint Protection is its lightweight and unobtrusive nature. It runs smoothly without slowing down dev

5. Alert Notifications

Users value the centralized alert notifications for effective management and rapid response to security issues.

See 7 mentions

See Related User Reviews

Benoit C.

Mid-Market (51-1000 emp.)

5.0/5

"Fast Scans and Reliable Real-Time Protection"

What do you like about Webroot Business Endpoint Protection?

Fast scan when requiered real time permanent protection. Providing next steps when an issue is detected. Possibility to have centralized alert for

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Simple easy antivirus"

What do you like about Webroot Business Endpoint Protection?

Works with Datto very well, you can set alerts to create tickets if it's not installed/updated/detects something. You can set Datto to install it as s

5 Cons or Disadvantages of Webroot Business Endpoint Protection

1. Poor Interface Design

Users find the interface design outdated, suggesting it needs a refresh for better user experience.

See 5 mentions

See Related User Reviews

Benoit C.

Mid-Market (51-1000 emp.)

5.0/5

"Fast Scans and Reliable Real-Time Protection"

What do you dislike about Webroot Business Endpoint Protection?

Old fashion design interface, miss percentage of completion when analysis is running

Ian L.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient, clean, responsive console and agent."

What do you dislike about Webroot Business Endpoint Protection?

I have used many endpoint products and there isn't much I can say from my experience that is negative. If I had to say something, the console could us

2. Compatibility Issues

Users report compatibility issues with Webroot, especially impacting VPN recognition and browser functionality.

See 4 mentions

See Related User Reviews

Jim B.

Mid-Market (51-1000 emp.)

2.5/5

"Changing from Endpoint protection to managed SOC security"

What do you dislike about Webroot Business Endpoint Protection?

The product has essentially become ineffective as the threat landscape has evolved, OpenText (who purchased Webroot, has not expended any resources to

Robert C.

Small-Business (50 or fewer emp.)

3.5/5

"Great protection but Mac side is a little complicated to install agent."

What do you dislike about Webroot Business Endpoint Protection?

Webroot endpoints double installed on cp

3. Difficult Configuration

Users find difficult configuration to be a common issue, often requiring support for setup challenges and confusion.

See 4 mentions

See Related User Reviews

Steven J.

Small-Business (50 or fewer emp.)

4.5/5

"Great Solution With a Small Footprint"

What do you dislike about Webroot Business Endpoint Protection?

It can be a little difficult to set up, and the web-based interface can be a bit confusing. There are many times I have to reach out to support becaus

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Simple easy antivirus"

What do you dislike about Webroot Business Endpoint Protection?

Not many features and trying to whitelist apps/IP's can be a bigger task than you want it to be.

4. Poor Usability

Users find the poor usability of Webroot problematic, citing an outdated interface and navigation difficulties.

See 4 mentions

See Related User Reviews

Benoit C.

Mid-Market (51-1000 emp.)

5.0/5

"Fast Scans and Reliable Real-Time Protection"

What do you dislike about Webroot Business Endpoint Protection?

Old fashion design interface, miss percentage of completion when analysis is running

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Webroot Review"

What do you dislike about Webroot Business Endpoint Protection?

When the UI changed I was not to fond of the layout

5. UX Improvement

Users find the user interface outdated, suggesting it needs a design refresh for improved usability.

See 4 mentions

See Related User Reviews

Ian L.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient, clean, responsive console and agent."

What do you dislike about Webroot Business Endpoint Protection?

I have used many endpoint products and there isn't much I can say from my experience that is negative. If I had to say something, the console could us

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Webroot Review"

What do you dislike about Webroot Business Endpoint Protection?

When the UI changed I was not to fond of the layout

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Michael B.

Cyber Security Team Lead

Mid-Market (51-1000 emp.)

10/12/2022

"Had a really great experience with Webroot Endpoint Protection from the get-go."

5/5

What do you like best about Webroot Business Endpoint Protection?

Induction training into the platform was thorough, and navigating the customer Tenants was easy. Deployment is simple and works; I even had a great experience with the reporting side. Overall, I have had no issues using and managing the solution Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

There was not much I came across that frustrated me or would give me a reason to dislike the product. I feel the Reports could look a bit more understandable especially for Directors, but other than that, no issues. Review collected by and hosted on G2.com.

What problems is Webroot Business Endpoint Protection solving and how is that benefiting you?

As the primary Anti-Virus for our customers, Webroot defends against known malicious activity and gives customers peace of mind against Ransomware attacks. From a Management perspective, the Dashboard is rich with information and allows quick access to remediation. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

edit

Thanks for leaving us a positive review! Thank you for the feedback about reports being difficult to understand.

Ben H.

Technology Manager

Small-Business (50 or fewer emp.)

8/10/2022

"Webroot, fast, quality endpoint protection"

4/5

What do you like best about Webroot Business Endpoint Protection?

In the last 10 years, we have not had a single malware attack that was not detected and prevented by Weboot, the console is very easy to use and it doesn't slow down your PCs too much. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

It would be good if the console had a little more functionality, it's been getting better and better over time but the ability to configure every setting in the endpoint via the console policies would be good. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

edit

Thanks so much for leaving us a review! Appreciate your honest feedback about the console - I'll bring your comments to the product team

Michael R.

Mid-Market (51-1000 emp.)

12/1/2021

"My WebRoot End Point experience"

5/5

What do you like best about Webroot Business Endpoint Protection?

Webroot is easy to manage. I have PC's throughout the city, and I'm quickly able to view and manage all my End Point users PC's and Mac's. Compared to other products webroot doesn't slow down our PC's. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

I wish the End Point settings would prevent users from being able to install potentially harmful browser extensions. It would be nice if DNS protection was included with the end-point product. Review collected by and hosted on G2.com.

Recommendations to others considering Webroot Business Endpoint Protection:

I would rather purchase Webroot products and services directly from Webroot as opposed to a third party. Review collected by and hosted on G2.com.

What problems is Webroot Business Endpoint Protection solving and how is that benefiting you?

I can quickly deploy Endpoint protection and log in to my endpoint console from anywhere, making me more productive. It also gives my end-users more peace of mind. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

edit

Thank you for leaving us a review with some productive feedback about browser extensions!

Teri M.

IT Solution Specialist and Sr. Account Executive

Small-Business (50 or fewer emp.)

9/10/2018

"Excellent Endpoint Protection"

5/5

What do you like best about Webroot Business Endpoint Protection?

Webroot Endpoint protection is easy to install and easy to manage. The agent is light, and users do not experience the lag that competitors endpoint software can cause. The reseller and end user support is also phenomenal. It also does an excellent job at catching threats and cleaning up after a virus is deployed. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

There is nothing I do not like about this product. Webroot outperforms all other software we have used in the past. Review collected by and hosted on G2.com.

Recommendations to others considering Webroot Business Endpoint Protection:

I strongly recommend this product based on our experience using it in several of our client's sites. Review collected by and hosted on G2.com.

What problems is Webroot Business Endpoint Protection solving and how is that benefiting you?

Our clients are much happier with webroot than their previous endpoint solution. They like that there is no reduction in their computer's performance. I especially like the feature that rolls back your computer to the point before an attack hits. It has saved our clients hundreds of dollars time and time again. Review collected by and hosted on G2.com.

Ron B.

Director of Information Technology

Mid-Market (51-1000 emp.)

3/16/2022

"Easiest Management Console Ever"

5/5

What do you like best about Webroot Business Endpoint Protection?

The ease of adding computers and managing them all in one place. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

So far I haven't found anything I don't like about Webroot. It is so much easier to use than my previous software. Review collected by and hosted on G2.com.

Recommendations to others considering Webroot Business Endpoint Protection:

I used to use Symantec and the server side of it was cumbersome, and often times difficult to get information from. Webroot makes it easy to see everybody all in one place, what their status is and gives me the ability to run commands from the console. I love it. Review collected by and hosted on G2.com.

What problems is Webroot Business Endpoint Protection solving and how is that benefiting you?

I no longer have to run a console on a server on my premises. With the proliferation of remote base workers now this has made it so much simpler for me to add and manage my user database. I can also instantly see who is up to date, if an infection has occurred, and who is each of the groups I need people to be in. Review collected by and hosted on G2.com.

Charles M.

Proactive Network Administrator

Information Technology and Services

Mid-Market (51-1000 emp.)

9/20/2022

"Webroot Business Endpoint Protection"

5/5

What do you like best about Webroot Business Endpoint Protection?

We have a single pane of glass view. It integrates perfectly into our systems, making management, as well as deployment, as seamless as it can get. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

The only thing I dislike is that we have not started using it earlier. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

edit

Thanks for leaving us such a positive review! The auto-remediation is really an amazing feature - I've come to understand that this is one of the biggest wins for our customers.

Adam B.

Sr. Building Technologist & System Administrator

Small-Business (50 or fewer emp.)

5/12/2022

"Litterally the Best AV protection i've ever used."

5/5

What do you like best about Webroot Business Endpoint Protection?

The Simplicity, condigurability and ubiquity of the SaS AV protection make my job a breeze. Given the fact that end-users can't access the configuration panel gives me confidence that my endpoint protection will remain robustly in place under all operating conditions. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

It would be nice if I could access the configuration panel for end-user protection on any end-user computer without having to log into the website. That would make my job easier. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

edit

Thank you for your feedback about the management portal! Glad you're seeing a lot of benefit from our Endpoint product.

Brendan N.

Pro-Active Team Leader

Small-Business (50 or fewer emp.)

9/22/2022

"Webroot Business Endpoint protection"

5/5

What do you like best about Webroot Business Endpoint Protection?

It integrates seamlessly with our systems, is easy to deploy and set up, and we have a single pane of glass view across all of our customers. We trust Webroot, and it simply works. The lightweight installer, but a super heavyweight in protection. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

There is nothing that I really dislike about the product. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

edit

Thanks for leaving us a review, Brendan! That's awesome that Endpoint has led to such a high rate of auto-remediation. I'm sure that has saved you and your team a ton of time!

James R.

Small-Business (50 or fewer emp.)

10/25/2019

"Webroot experience"

5/5

What do you like best about Webroot Business Endpoint Protection?

The management console is the best thing invented since sliced bread

I agree with this above statement from myself.

It makes managing policies and device very easy,

You also have access to site keys and download files Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

Nothing at all, I really like the portal. It is easy to manage and easy to navigate around the different sites.

Me and my colleagues think it could be a little faster. Review collected by and hosted on G2.com.

Recommendations to others considering Webroot Business Endpoint Protection:

Nothing Review collected by and hosted on G2.com.

What problems is Webroot Business Endpoint Protection solving and how is that benefiting you?

Slow with reacting with agent, sometimes it's a little slow replicating the changes to the device but it makes me more productive with managing the devices.

We can assist our customers better with new policies etc. Review collected by and hosted on G2.com.

Response from Keenan Humphrey of Webroot

edit

Thanks so much for leaving us a positive review! Appreciate the feedback around the speed of the web portal.

Brad J.

President

Small-Business (50 or fewer emp.)

5/26/2022

"Small Business User"

5/5

What do you like best about Webroot Business Endpoint Protection?

I like that the software runs in the background and does not slow down the system when it is running. We use the virus scanning and the online management system make it easy for me to see what is happening with all the systems in my business. Review collected by and hosted on G2.com.

What do you dislike about Webroot Business Endpoint Protection?

Honestly, I have not found anything I dislike about this product. Previous products slowed down the systems and did not have a user-friendly interface. I have not found any issues with Webroot. Review collected by and hosted on G2.com.

Recommendations to others considering Webroot Business Endpoint Protection:

I highly recommend this software. It is the easiest workstation management software I have used. Review collected by and hosted on G2.com.

What problems is Webroot Business Endpoint Protection solving and how is that benefiting you?

We are ensuring that all our workstations are secure from threats. We use the online management system to make sure there are no issues. This means that we do not have to rely on the users letting us know if there is a problem. Review collected by and hosted on G2.com.

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Webroot Business Endpoint Protection Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

5 Pros or Advantages of Webroot Business Endpoint Protection

1. Ease of Use

2. Cybersecurity Protection

3. Security

4. Performance

5. Alert Notifications

5 Cons or Disadvantages of Webroot Business Endpoint Protection

1. Poor Interface Design

2. Compatibility Issues

3. Difficult Configuration

4. Poor Usability

5. UX Improvement

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