TINYpulse by WebMD Health Services Reviews & Product Details

WebMD Health Services believes that successful employee experiences are built on a foundation of well-being, and well-being is created by ensuring employees feel valued and heard. TINYpulse by WebMD Health Services is a leading employee engagement and feedback solution, empowering companies around the world to measure and improve company culture, increase employee retention, and enhance performance by promoting better communication, transparency, and recognition in the workplace. Today, many traditional employee engagement tools have become overly complex, take too long to administer and can bottleneck between collecting and taking action on employee feedback. TINYpulse simplifies the engagement cycle, allowing users to quickly and easily collect honest and actionable employee feedback in real-time. TINYpulse’s built-in unique capabilities are backed by top people scientists at WebMD Health Services Center for Research and provide employees and managers with channels scientifically proven to increase employee engagement and happiness at every stage in the employee experience. Through key features like Cheers for Peers, Suggestions, Onboard, and Coach, leaders can immediately understand and make an impact on culture while ensuring employees truly feel valued and heard.

Seller

WebMD Health Services

Discussions

TINYpulse by WebMD Health Services Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Emily Moxley

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

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Top-Rated Alternatives

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User Insights

Average based on 214 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

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Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/13/2020

"A good way to interact and boost employee morale."

4/5

What do you like best about TINYpulse by WebMD Health Services?

We like Tinypulse because you can give kudos to your teammates and see what's working well and what can be improved upon in management. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

The user interface could be more interactive. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

This is a great tool for HR and management to use to understand the company culture and boost positivity amongst the team. The weekly questionnaires and shoutouts, as well as being able to give company announcements on new initiatives is a game changer. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

We are able to see what employees true feelings about the company are and find ways to make sure management is effective in leading, or ways we can change to improve company culture. Review collected by and hosted on G2.com.

Skye M.

Director Of Operations

Small-Business (50 or fewer emp.)

2/13/2020

"A Must-Have Tool to Truly Understand Your Team & Organization"

5/5

What do you like best about TINYpulse by WebMD Health Services?

TINYpulse Suggestions have streamlined our internal communication, helped us build trust between employees and management and added accountability across the entire organization. Employees understand that they are accountable for voicing their ideas or concerns if they want to see change and management is accountable for taking action on the submissions. When a win is achieved, we see improvement in our SOPs and an increase in trust. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

The "Pulse" interface within their app constantly defaults to pulses from when we first started using TINYpulse which is frustrating. I also wish it integrated with our RingCentral chat. Additionally, I wish users had the option to notify team members when a new suggestion was submitted or some sort of option to generate a weekly report to users with new suggestions so that they can weigh in on them. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

I highly recommend this product and for those who do implement it, I highly recommend fully training all administrators and manager users to ensure you are maximizing feature use. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

TINYpulse cheers help us bridge the gap between engaging in-office personnel, as well as remote employees. TINYpulse Suggestions help us solve issues related to not only company culture/employees' everyday feedback, but also issues with our technology that we use within the organization. When problems arise, our employees utilize the suggestions as a sort of "ticketing system" in order to ensure action is taken. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

9/10/2020

"A big tool for giving visibility into employee engagement: TinyPulse."

4/5

What do you like best about TINYpulse by WebMD Health Services?

The tool makes it easy for employees to anonymously share ideas, give feedback and weigh-in on their personal level of engagement. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

I hate to say "nothing" but everytime I do run into something and I reach out to the TinyPulse support team it is usually something they can tweak easily or it is already on their product roadmap. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/12/2020

"Best tool to share feedback and collaborate"

5/5

What do you like best about TINYpulse by WebMD Health Services?

I like how easy it is to navigate, push messages, gather insights and have a record of responses Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Sometimes we can't act on all the feedback we get Review collected by and hosted on G2.com.

John H.

Enterprise (> 1000 emp.)

11/9/2020

"Detailed and overall accurately breaks it down to get the best results"

5/5

What do you like best about TINYpulse by WebMD Health Services?

Get straight to the point with an overall feedback Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Some times the wording can be misunderstood ...not everyone thinks/speak in a sophisticated phrase Review collected by and hosted on G2.com.

Leah O.

Mid-Market (51-1000 emp.)

9/10/2020

"Great tool for employee engagement"

4.5/5

What do you like best about TINYpulse by WebMD Health Services?

New format and ability to create customized surveys. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Auto renewal. We did not have the opportunity to renew based on actual usage. Review collected by and hosted on G2.com.

Debbie (Hennig) B.

EVP/Director of Talent Acquisition Leo Burnett USA

Mid-Market (51-1000 emp.)

4/7/2020

"Giving employees a voice."

4.5/5

What do you like best about TINYpulse by WebMD Health Services?

I like the fact that I now have a safe and confidential way to share my opinions and thoughts with the leadership of our company. It is fast, easy and makes employees feel heard. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

As an administrator of Tiny Pulse, I don't like it when employees use it as a platform to tattle or degrade other employees. I think feedback should be constructive. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

11/12/2020

"Its visually pleasing as well as user friendly."

5/5

What do you like best about TINYpulse by WebMD Health Services?

Its easy to use and manage the pulses and generate reports, including regular updates to keep it refreshed. Our employees like it. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

More integration in "coach" module and visibility at the administrator level and manager's of the goals their direct reports are working on and as a team/department level. Review collected by and hosted on G2.com.

Verified User in Design

Mid-Market (51-1000 emp.)

2/20/2020

"Small Business Differences"

5/5

What do you like best about TINYpulse by WebMD Health Services?

I like that it allows us to reach out to teams to see what is working well and what is not. Providing the anonymity to give feedback and make improvements that help boost the morale around the office. We are able to be open with our supervisors and that has helped them to make changes around the office that make us feel heard. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Anonymous seems to be somewhat relative, when you are a small company it can be somewhat easy to figure out who is who and we had a lot of push back when we first introduced TinyPulse to our company. People were afraid to share exactly what they wanted to of fear of it being traced back to them. There is not a whole lot TP can do about people's personalities coming out in their comments, but it would be nice if there was another way to mix it up for those who don't believe us when we say it is anonymous. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

I would say the bigger your company the more impactful this site will be. We are not as small as we used to be so I really like this approach when it comes to sharing and suggesting. I feel heard in a company that is floating around only 100 people, I would imagine it would be even better if you felt little or unheard in a company of 500. TinyPulse keeps us aware of our interaction with our teams, outside of our own peripheral vision. Looking forward for both ourselves and our group as a whole. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

We have created a culture committee to be liaisons between the TinyPulse suggestions and the company actions. This has given people who may not be as comfortable commenting or suggesting things an alternative method to reach out. Each team has their own representative and about once a week all representatives get together to share, suggest and problem solve. Both little and big concerns around the office have been addressed. From IT and program downloads, to team building suggestions all the way up to time-off additions! We have a great "wall of wins" to remind us how far we have come since we began using TP. Review collected by and hosted on G2.com.