TINYpulse by WebMD Health Services Reviews & Product Details

WebMD Health Services believes that successful employee experiences are built on a foundation of well-being, and well-being is created by ensuring employees feel valued and heard. TINYpulse by WebMD Health Services is a leading employee engagement and feedback solution, empowering companies around the world to measure and improve company culture, increase employee retention, and enhance performance by promoting better communication, transparency, and recognition in the workplace. Today, many traditional employee engagement tools have become overly complex, take too long to administer and can bottleneck between collecting and taking action on employee feedback. TINYpulse simplifies the engagement cycle, allowing users to quickly and easily collect honest and actionable employee feedback in real-time. TINYpulse’s built-in unique capabilities are backed by top people scientists at WebMD Health Services Center for Research and provide employees and managers with channels scientifically proven to increase employee engagement and happiness at every stage in the employee experience. Through key features like Cheers for Peers, Suggestions, Onboard, and Coach, leaders can immediately understand and make an impact on culture while ensuring employees truly feel valued and heard.

Seller

WebMD Health Services

Discussions

TINYpulse by WebMD Health Services Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Emily Moxley

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

16 months

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 214 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

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Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/10/2020

"TINYpulse - team engagement made easy"

5/5

What do you like best about TINYpulse by WebMD Health Services?

TINYpulse is very easy to use. People seem to like giving each-other positive feedback and cheers through it. The regular, quick surveys are something I do appreciate, as well as being able to compare our results to industry baselines. It's nice that there is a possibility to add a gif-reaction to cheers, which gives an easy-going twist to it all. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Rarely, some people would just vent anonymously and it is hard to take the next step in solving their issue if they decide to not cooperate. It's a rather rare occasion, and it's not necessarily a problem of the product itself, but it's something to have in mind. Still, it's much better to see that there is a problem and try to figure it out than not knowing about it at all. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

Start with cheers, and then add regular questions to the mix. Decide which questions matter the most and look at how your scores behave over time, in order to adjust your management style and find problems early. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

We're regularly measuring the engagement and happiness of our employees in an unobtrusive way and TINYpulse happiness score has become one of the measures we look at on a quarterly basis. We compare measures to previous periods. We use it for giving cheers and positive reinforcement when outstanding work is being done. In due time people started sending cheers to each-other and this is one of the things that help create a positive culture in our team. Review collected by and hosted on G2.com.

Catherine G.

Mid-Market (51-1000 emp.)

11/12/2020

"Great Potential"

3.5/5

What do you like best about TINYpulse by WebMD Health Services?

I like the easy layout and the weekly Pulse cadence. Makes it fast and easy for employees to give ongoing feedback. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

We were apparently a beta client for the baseline survey, which I was not aware of. There have been some flaws in the rollout including a change in rating systems which makes comparing progress difficult. Our customer service team did work with us to re-calculate original responses to the new scale but it took months. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

NA Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

Our employees were asking for a feedback mechanism such as an engagement survey so implementing TP has fulfilled that need. There is also frequent use of Cheers for Peers, which is great to see. Review collected by and hosted on G2.com.

James T.

Sales Director

Small-Business (50 or fewer emp.)

11/9/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Tiny Pulse, Big Heart"

5/5

What do you like best about TINYpulse by WebMD Health Services?

Anonymous suggestions. It gives people confidence to suggest things they may normally not in an open forum.

The pulse survey is a close second. Again, it allows me to feel valued as an employee and engage with the company. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Cheers feed can sometimes be a drag to search through. It would be useful to have a filter on a certain person or from a certain person on my own cheers received. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

Do it! Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

I’ve mentioned this but the problem of people being comfortable to make a suggestion is completely eradicated.

This has allowed me personally to feel more valued as I have seen some of my suggestions discussed, implemented, and improve the business. Review collected by and hosted on G2.com.

Michelle A.

Sr Manager, People Ops

Mid-Market (51-1000 emp.)

10/3/2019

"Anonymous channel for feedback and conversations with leadership"

4.5/5

What do you like best about TINYpulse by WebMD Health Services?

The platform is easy to use, and the Slack integration has been incredibly helpful for us. You can easily set up your weekly pulse questions (or every other week), and you can track how your team is responding real-time. We got Tinypulse because we wanted the ability to respond back to employees and start conversations even though it's from an anonymous source. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

The tool can be clunky for admins if you go beyond the initial level. There are some obvious changes that the product team can improve on. I think the way they set up their infrastructure may be hindering their ability to adapt quickly. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

This is an additional tool for employee engagement. It does not replace what you may use for onboarding, employee reviews, work planning. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

Ability to gauge how the company is feeling, and by departments. We no longer have to wait for a quarterly eNPS result, but we can check in every week. We are figuring out how regularly we want to pulse, but it's so easy for employees to complete. Our happiness score has increased in the few months we've been using it, and employees feel like they are heard more given this additional channel. Review collected by and hosted on G2.com.

Caitlin R.

COO

Small-Business (50 or fewer emp.)

11/12/2020

"This has been a fantastic way to get regular, anonymous insights from our team."

5/5

What do you like best about TINYpulse by WebMD Health Services?

I appreciate the suggested questions to ask, and that you can customize your own. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

I wish all the features were available for the basic membership, but I understand about premium rates. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

Make sure you review upcoming questions and customize them to be relevant to you. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

We use this as our default feedback-gathering mechanism. It's been really helpful to have an inkling of what the team is frustrated about so we can address it early. Review collected by and hosted on G2.com.

Astrid G.

HR Generalist

Mid-Market (51-1000 emp.)

9/11/2020

"Very good engaging tool"

5/5

What do you like best about TINYpulse by WebMD Health Services?

I like how interactive it can be with employees Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

I dislike that it will send duplicate email notifications about new surveys Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

Integrate it with your HRIS so that it can do a lot of the back end admin work by itself and it will be easier to manage and you can simply focus in deploying surveys and analysis results which is the main purpose of Tinypulse Engage. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

Measuring employee satisfaction in different areas and aspects, we've been able to find out issues that were happening between the staff or specific teams that maybe wouldn't have been noticed if it wasn't for TinyPulse Review collected by and hosted on G2.com.

Rebecca G.

Manager, Human Resources

Mid-Market (51-1000 emp.)

9/10/2020

"Wonderful engagement tool - gives a great view of what's going on inside the organization!"

5/5

What do you like best about TINYpulse by WebMD Health Services?

TinyPulse is very easy to utilize. It is interactive for users (employees) and as an administrator within the platform. It provides wonderful insight into the minds of our employees. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Sometimes it feels overwhelming because it is capable of so much. This isn't necessarily a bad thing but reminds me that I need to get more administrators engaged in the platform. Review collected by and hosted on G2.com.

HY L.

Enterprise (> 1000 emp.)

11/18/2020

"TinyPulse - It's great, but could use more analytics"

3.5/5

What do you like best about TINYpulse by WebMD Health Services?

Out of box features that comes out of box... Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Lack of key industry performance metrics like 360 reviews and such. Review collected by and hosted on G2.com.

Recommendations to others considering TINYpulse by WebMD Health Services:

Use Tinypulse to gauge and collect feedback is great, but for anything else like conducting reviews other tools should be considered. Review collected by and hosted on G2.com.

What problems is TINYpulse by WebMD Health Services solving and how is that benefiting you?

Cultural for the most part. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

9/10/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"We have had such great experience with TinyPulse!"

5/5

What do you like best about TINYpulse by WebMD Health Services?

Like that there are templates that we can use. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

Not a dislike, but do wish there were quick help videos inside Tiny Pulse... When I took over TinyPulse for our firm, I had to learn a lot on my own, but it would have been nice to have a training (maybe TinyPulse does and I don't know about it). I have been a little frustrated because I don't feel like I utilize TinyPulse to the maximum for our firm. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/10/2020

"TP Review"

5/5

What do you like best about TINYpulse by WebMD Health Services?

Receiving anonymous staff insights around challenging issues is powerful. This, together with Cheers for Peers is a highly valuable way to celebrate the small and big wins. Review collected by and hosted on G2.com.

What do you dislike about TINYpulse by WebMD Health Services?

The platform isn't intuitive - some of the features are not well grouped and there are a lot of changes to the platform. Review collected by and hosted on G2.com.