Name: WebFX
Price: 2500.0 USD
Rating: 4.8 (208 reviews)

WebFX Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the expertise and support of WebFX specialists, enhancing project outcomes and client relationships. (9 mentions)

Users commend WebFX for its knowledgeable specialists who provide exceptional support and insights throughout the project. (8 mentions)

Users commend the understanding and support from WebFX's team, enhancing their experience and ensuring effective service delivery. (7 mentions)

Users commend the responsive and friendly communication from the WebFX team, enhancing their overall service experience. (5 mentions)

Users commend WebFX for their exceptional response time, consistently receiving timely assistance and clear explanations from the team. (5 mentions)

Users find the difficult learning curve with WebFX's multiple dashboards to be a significant challenge during onboarding. (3 mentions)

Users experience communication issues with WebFX when working with less experienced content creators in niche industries. (2 mentions)

Users note a lack of expertise in technical writing from WebFX writers, affecting content quality in niche industries. (2 mentions)

Users express concerns about the lack of research by writers, affecting the technical precision of generated content. (2 mentions)

Users experience a slight learning curve when adapting to WebFX's multiple dashboards and platform workspace. (2 mentions)

5 Pros or Advantages of WebFX

1. Knowledge

Users value the expertise and support of WebFX specialists, enhancing project outcomes and client relationships.

See 9 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you like about WebFX?

WebFX does a great job guiding us in areas where we don't have in-house subject matter expertise. They help us size up industry benchmarks and set per

2. Knowledgeable

Users commend WebFX for its knowledgeable specialists who provide exceptional support and insights throughout the project.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you like about WebFX?

WebFX does a great job guiding us in areas where we don't have in-house subject matter expertise. They help us size up industry benchmarks and set per

3. Understanding

Users commend the understanding and support from WebFX's team, enhancing their experience and ensuring effective service delivery.

See 7 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"WebFx the gift that keeps on giving"

What do you like about WebFX?

WebFx has a suite of tools that I, as a non-marketer, have access to supplement all of their professional marketing and website efforts. Their WordPre

4. Communication

Users commend the responsive and friendly communication from the WebFX team, enhancing their overall service experience.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great company to help us expand our business!"

What do you like about WebFX?

The open communication between us and our account manager.

5. Response Time

Users commend WebFX for their exceptional response time, consistently receiving timely assistance and clear explanations from the team.

See 5 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WebFX is a great service for SEO, website design, and customer service"

What do you like about WebFX?

The best part of the WebFX company, aside from the service they provide, is their team. Honestly, could not ask for better account reps, in any custom

Erik E.

Mid-Market (51-1000 emp.)

4.5/5

"WebFX has a great team of SEO experts."

What do you like about WebFX?

I like how well their SEO teams are built out. I never feel like I can not get an answer from someone in a timely manner.

5 Cons or Disadvantages of WebFX

1. Difficult Learning

Users find the difficult learning curve with WebFX's multiple dashboards to be a significant challenge during onboarding.

See 3 mentions

See Related User Reviews

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

Oliver H.

Mid-Market (51-1000 emp.)

5.0/5

"A trusted long-range partner"

What do you dislike about WebFX?

The communication (timely and clear) exists on a platform/workspace that can be hard to get used to. The workspace doesn't always "agree" with our org

2. Communication Issues

Users experience communication issues with WebFX when working with less experienced content creators in niche industries.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

3. Lack of Expertise

Users note a lack of expertise in technical writing from WebFX writers, affecting content quality in niche industries.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

4. Lack of Research

Users express concerns about the lack of research by writers, affecting the technical precision of generated content.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

5. Learning Curve

Users experience a slight learning curve when adapting to WebFX's multiple dashboards and platform workspace.

See 2 mentions

See Related User Reviews

Oliver H.

Mid-Market (51-1000 emp.)

5.0/5

"A trusted long-range partner"

What do you dislike about WebFX?

The communication (timely and clear) exists on a platform/workspace that can be hard to get used to. The workspace doesn't always "agree" with our org

Ken P.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent customer service"

What do you dislike about WebFX?

There is a slight learning curve when first being introduced to their multiple dashboards.

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Randy K.

Senior Vice President

Small-Business (50 or fewer emp.)

8/30/2022

"WebFX - True Strategic Partner"

5/5

What do you like best about WebFX?

WebFX has Internet Specialists that understand our client campaigns and bring vast experience to our client campaigns. This allows me to focus on other aspects of our clients business. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

So far nothing. Everything works well for us and our clients. We have been at it since 2010 so if there was an issue we would be able to quickly resolve it. ll go for now. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

WebFX has been a strategic partner of USAgency clients since 2010 Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX has become an important strategic partner for our USAgency clients with proven results. Our client campaigns have succeeded on all levels with tremendous increases. Review collected by and hosted on G2.com.

Megan K.

Social Media Specialist

Small-Business (50 or fewer emp.)

6/30/2022

"Fantastic solution to your digital needs"

5/5

What do you like best about WebFX?

The WebFX team has fantastic communication with the team, always explaining what is being done, why, and how. And they are terrific at following up, too. We appreciate all the valuable insight and expertise they bring to our business. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Nothing really! MarketingCloudFX takes a little getting used to, but besides that I have no complaints. The team is tremendous in walking us through everything. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX has helped our brand tremendously in establishing better credibility in our market, and launching new campaign creative across new platforms for us. We were struggling to get our ad creative updated and our content refreshed. WebFX did exactly that, and fast! We've seen so much improvement in just a few months. We're really excited to see what the future holds with their guidance. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

10/27/2020

"Top notch service from a top notch company"

5/5

Describe the project or task WebFX helped with:

WebFX helped us complete redesign our website and bring us to a more modern sophisticated website. They are now maintaining our website and running internet marketing/seo campaigns. Review collected by and hosted on G2.com.

What do you like best about WebFX?

Their attention to detail, quick responses and high quality work. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

So far we have not seen any downsides to working with WebFX Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

If you're looking for a company who is easy to work with and quick responses, WebFX is the answer. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We originally solved the problem of a poor outdated and difficult to update website. We are also continuing to work on increasing web traffic. We have seen an increase in traffic and leads. Review collected by and hosted on G2.com.

Scott B.

Director of Marketing

Small-Business (50 or fewer emp.)

4/28/2022

"WebFX is a professional and responsive digital marketing agency worthy of serious consideration."

5/5

Describe the project or task WebFX helped with:

We hired WebFX to help improve our search results, domain authority and conversions. Review collected by and hosted on G2.com.

What do you like best about WebFX?

I have truly appreciated the professionalism and timely response of their staff. They have also brought new tools that will help us achieve success unlike we have seen before. The Customer Data Platform is a fantastic tool that allows us to track all the tasks, communications and results of all the activities being performed. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Have not encountered any issues that I dislike about WebFX. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

You should speak to WebFX and see what they have to offer. They may not be the lowest-priced digital marketing agency out there, but so far, the value they have provided has been worth every penny. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

In the short time that they have been at work for us, they have cleaned up issues on our website that we were not aware were either missing or a potential problem. They have identified new keywords for us to build new content around and deployed tools to better capture leads that would have otherwise been lost. Review collected by and hosted on G2.com.

Ashima K.

Business Analyst

Mid-Market (51-1000 emp.)

4/12/2022

"Professional Digital Marketing Expert To Grow Keywords Ranking"

5/5

Describe the project or task WebFX helped with:

We were looking for the best marketing agency for our eCommerce portal. It is not easy to market an eCommerce portal and lots of keywords pages create issues. Someone suggested we use WebFX marketing services, their marketing packages were economical and team behavior was good. We hired our Kreative agency to boost our home decoration products. We have a good complete analysis for our website in a Secure PDF. It was a good experience for our business marketing. Review collected by and hosted on G2.com.

What do you like best about WebFX?

WebFX has multiple teams for business marketing, They provide Social media marketing, SEO marketing and PPC marketing services for business. We hired for complete marketing and WebFX agency created a Google adword marketing setup with high search keywords. Every single work they notify us before updating onsite changes in our website. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

No issue was faced in WebFX digital marketing services. If you don't want to give complete access to the website then you can give WP admin access to it and start work on time. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

SEO is a long term investment and no one can achieve good results in less time but by the use of WebFX digital marketing agency, we got good traffic on our website in the first month and every month we found lots of visitors were coming. A complete email sent by WebFX digital marketing agency on monthly report And we can also check Google Analytic anytime to check website traffic real time and audience data. We like the work strategy of WebFX digital marketing agency. Review collected by and hosted on G2.com.

Response from Sam Wixted of WebFX

edit

Hey Ashima! Thanks for taking the time to provide a stellar review! We can't wait to continue serving your company!

Verified User in Machinery

Small-Business (50 or fewer emp.)

6/16/2022

"Better website, much better lead generation and tracking!"

4/5

What do you like best about WebFX?

WebFX has always provided top-notch customer service that includes high level of communication, tools to make our collaboration smooth and easy and dashboards for us to see and track our website traffic and leads. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Depending on the person we get writing content for us the writing can sometimes be vague and generic sounding. Writing content for manufacturing requires technical knowledge that the writers may not have so it's an issue I understand and am willing to work through. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

I chose WebFX after searching through a lot of firms that essentially promise the same thing. What sold me was the transparency on where our money was being spent, a schedule that stayed on time, a high level of personal interaction and customer service, tools and resources that make them successful, their reputation and so much more. Despite the fact that they are such a large firm, it doesn't feel that way. Partnering with WebFX is like having an entire staff of digital content creators, web developers and designers at the touch of a finger. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX solved our poorly designed, old-looking website that was on an old CMS platform with a fresh website using WordPress and is providing measurable growth month after month with ongoing content writing and SEO assistance. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

7/21/2022

"Loyal Customer"

5/5

What do you like best about WebFX?

The custom built dashboard and real-time analytics. Regular updates from a dedicated point of contact are also helpful. They even record meetings I happen to miss and send them to me. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Pricing is higher than other companies I have used in the past but the quality is worth the additional cost. Other issue has been not fully understanding the full extent of their product offerings without me asking. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Glad I eventually found WebFX. Took three other agencies before I found the right company. Make sure you ask about all of their services sooner rather than later. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX helps with SEO, blog content and google paid ads. They have done an incredible job. Their reporting dashboard is very helpful and provides everything i would need to keep an eye on my account. Review collected by and hosted on G2.com.

Bryan B.

Support Manager

Small-Business (50 or fewer emp.)

7/5/2022

"WebFX Delivery Year After Year"

5/5

What do you like best about WebFX?

The great teamwork, organization, adeptness and overall pleasantness in their consistency and customer service has really helped us over the years. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Still waiting for some free plane tickets to Hawaii, more gift cards, etc... :p Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

If you know exactly what you want, and or where you're trying to go, WebFX can easily help you achieve those goals with the proper budget in good time. 10/10 top-notch company. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We don't exactly have "problems" anymore, as WebFX has already smoothened out the rough edges we once had, and now helps to sharpen us more mainly, year after year. Review collected by and hosted on G2.com.

John S.

CEO

Mid-Market (51-1000 emp.)

3/9/2022

"Amazing SEO growth and optimization"

5/5

Describe the project or task WebFX helped with:

We hired WebFX to help increase our Marketing Qualified Leads (MQL)s, primarily by getting them to optimize our website for SEO and to help consult our 1 person Marketing "Team" on keywords and improving various metrics. Review collected by and hosted on G2.com.

What do you like best about WebFX?

WebFX has knowledgeable experts, dedicated staff, and really terrific tools that go way above and beyond what you can get from Google Analytics alone. Engaging with the people at WebFX inspires my team and drives results - by every conceivable measure, our SEO metrics has gone up by 100% year-over-year. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Honestly, we couldn't be happier. Our account manager does all sorts of things for us behind the scenes and surprises us regularly with solutions to problems we didn't know we had. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We did not have an optimized webpage and we were not showing up in just about any Google search. We now are climbing in the ranks and have multiple pages that generate a lot of hits for us each month, and these are hits that convert into customers! Review collected by and hosted on G2.com.

Response from Sam Wixted of WebFX

edit

Hey John! Thanks so much for taking the time to leave us a stellar review! We can't wait to continue working with your company!

Kira B.

Product Marketing Manager

Mid-Market (51-1000 emp.)

3/24/2022

"Product Marketing Manager"

5/5

Describe the project or task WebFX helped with:

SEO/SEM services for our website. Review collected by and hosted on G2.com.

What do you like best about WebFX?

The friendly, organized, and attentive service of our account manager. She always takes time to answer our questions with industry knowledge and makes herself available to attend to our needs. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

The only downside is sometimes there is so much to do that we have to take a slower pace than desired to complete certain projects. However, you can pay more to upgrade and have additional tasks done in a certain timeframe. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

A great option for those looking to improve their SEO/SEM. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We're solving the problems of low web traffic, unoptimized ads, and low incoming lead numbers by utilizing their expert advice in the realm of SEO/SEM. We've increased our lead numbers, our web traffic, and cleaned up the back end of our website to rank higher in Google results as a product of their work with us. Review collected by and hosted on G2.com.

Response from Sam Wixted of WebFX

edit

Hey Kira! We're so thrilled that you love WebFX! We look forward to continuing to help your business grow!