Name: WebFX
Price: 2500.0 USD
Rating: 4.8 (208 reviews)

WebFX Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the expertise and support of WebFX specialists, enhancing project outcomes and client relationships. (9 mentions)

Users commend WebFX for its knowledgeable specialists who provide exceptional support and insights throughout the project. (8 mentions)

Users commend the understanding and support from WebFX's team, enhancing their experience and ensuring effective service delivery. (7 mentions)

Users commend the responsive and friendly communication from the WebFX team, enhancing their overall service experience. (5 mentions)

Users commend WebFX for their exceptional response time, consistently receiving timely assistance and clear explanations from the team. (5 mentions)

Users find the difficult learning curve with WebFX's multiple dashboards to be a significant challenge during onboarding. (3 mentions)

Users experience communication issues with WebFX when working with less experienced content creators in niche industries. (2 mentions)

Users note a lack of expertise in technical writing from WebFX writers, affecting content quality in niche industries. (2 mentions)

Users express concerns about the lack of research by writers, affecting the technical precision of generated content. (2 mentions)

Users experience a slight learning curve when adapting to WebFX's multiple dashboards and platform workspace. (2 mentions)

5 Pros or Advantages of WebFX

1. Knowledge

Users value the expertise and support of WebFX specialists, enhancing project outcomes and client relationships.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you like about WebFX?

WebFX does a great job guiding us in areas where we don't have in-house subject matter expertise. They help us size up industry benchmarks and set per

2. Knowledgeable

Users commend WebFX for its knowledgeable specialists who provide exceptional support and insights throughout the project.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you like about WebFX?

WebFX does a great job guiding us in areas where we don't have in-house subject matter expertise. They help us size up industry benchmarks and set per

3. Understanding

Users commend the understanding and support from WebFX's team, enhancing their experience and ensuring effective service delivery.

See 7 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"WebFx the gift that keeps on giving"

What do you like about WebFX?

WebFx has a suite of tools that I, as a non-marketer, have access to supplement all of their professional marketing and website efforts. Their WordPre

4. Communication

Users commend the responsive and friendly communication from the WebFX team, enhancing their overall service experience.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great company to help us expand our business!"

What do you like about WebFX?

The open communication between us and our account manager.

5. Response Time

Users commend WebFX for their exceptional response time, consistently receiving timely assistance and clear explanations from the team.

See 5 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WebFX is a great service for SEO, website design, and customer service"

What do you like about WebFX?

The best part of the WebFX company, aside from the service they provide, is their team. Honestly, could not ask for better account reps, in any custom

Erik E.

Mid-Market (51-1000 emp.)

4.5/5

"WebFX has a great team of SEO experts."

What do you like about WebFX?

I like how well their SEO teams are built out. I never feel like I can not get an answer from someone in a timely manner.

5 Cons or Disadvantages of WebFX

1. Difficult Learning

Users find the difficult learning curve with WebFX's multiple dashboards to be a significant challenge during onboarding.

See 3 mentions

See Related User Reviews

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

Oliver H.

Mid-Market (51-1000 emp.)

5.0/5

"A trusted long-range partner"

What do you dislike about WebFX?

The communication (timely and clear) exists on a platform/workspace that can be hard to get used to. The workspace doesn't always "agree" with our org

2. Communication Issues

Users experience communication issues with WebFX when working with less experienced content creators in niche industries.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

3. Lack of Expertise

Users note a lack of expertise in technical writing from WebFX writers, affecting content quality in niche industries.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

4. Lack of Research

Users express concerns about the lack of research by writers, affecting the technical precision of generated content.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

5. Learning Curve

Users experience a slight learning curve when adapting to WebFX's multiple dashboards and platform workspace.

See 2 mentions

See Related User Reviews

Oliver H.

Mid-Market (51-1000 emp.)

5.0/5

"A trusted long-range partner"

What do you dislike about WebFX?

The communication (timely and clear) exists on a platform/workspace that can be hard to get used to. The workspace doesn't always "agree" with our org

Ken P.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent customer service"

What do you dislike about WebFX?

There is a slight learning curve when first being introduced to their multiple dashboards.

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Kristen H.

Partner

Small-Business (50 or fewer emp.)

11/4/2022

"Getting the results we need!"

4/5

What do you like best about WebFX?

We are able to get 1-3 qualified leads per month. They provide really great reports which show our growth over the years. I also really like the ability to grow and scale with them. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I recently had a change in team members that are working directly with me. While super happy for the last team member I worked with I feel that the person that has replaced my rep does not have the same skill level and able to offer the same guidance. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Provide more time when replacing client facing representatives for the client to adequately ensure a good level of understanding with a new rep Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX has worked diligently on our SEO, finetuning it monthly to get the results we need. Review collected by and hosted on G2.com.

Calvin E.

Senior Benefit Consultant

Enterprise (> 1000 emp.)

2/1/2023

"Exceptional and topnotch SEO with ROI"

5/5

What do you like best about WebFX?

I love the fact that we are able to get 1-3 qualified leads per month and I also love the ability to scale and grow with them. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

We are so glad we hired WebFx to improve and boost our company's PPC/SEO. No dislikes. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

9/28/2022

"Standard Die International - New Website & Marketing Strategy"

5/5

What do you like best about WebFX?

WebFX is there for you whenever you need them. If we are working on a new project with the WebFX team, they are always there to answer any questions and help us through any new processes we are implementing. Having one account manager who supports you through new ideas and strategies is fantastic. Our account manager, Cheyenne, has taken the time to understand our business, which is awesome! Working with her and the WebFX team has been the absolute best. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

We have not found any downsides. You have to be ready to make the investment in your business and know the results may take some time, but you will see the payoff. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Look no further than WebFX! They care and pay attention to your needs. Be sure to ask all the questions necessary to understand your project and be ready to fully explain your business so that WebFX can do their best work for you. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

Our experience with WebFX has been very positive. Previously we had an out-of-date website and needed to update it. Along with that, we have been able to develop and implement strategies for how to market ourselves to others and stay in front of our target market. We have seen significant growth from our digital presence. Review collected by and hosted on G2.com.

Cathie F.

Marketing Coordinator

Mid-Market (51-1000 emp.)

10/21/2022

"They are professional, knowledgeable and very friendly."

4.5/5

What do you like best about WebFX?

Our WebFX team is always on top of keyword research, reviewing our online competitors and communicating through emails and a monthly phone/video meeting as to what they are working on and our status. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I wish they offered diverse web platforms, other than just using WP, to build and maintain our website internally. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

They have been extremely valuable and helpful in growing our business with SEO rankings and more. They are professional, knowledgeable and very friendly. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

They are handling our SEO and monthly blog posts. Having WebFX handle these tasks, since we have a one-member team internally, has helped make our online presence productive. Review collected by and hosted on G2.com.

Tasmina J.

Sales & Marketing Associate

Small-Business (50 or fewer emp.)

12/14/2022

"Best SEO Service Provider I have ever worked with"

5/5

What do you like best about WebFX?

The communication and the ease of understanding each step make it easier to make the right decision. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I haven't come across anything yet that I dislike. Only wish the service cost was bit less. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

State your goal from the start and let them clearly know what you are trying to achieve. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We have hired Webfx to rank high on the google page and drive traffic to the website, which is slowly but surely happening. Review collected by and hosted on G2.com.

David R.

Owner/Psychologist

Small-Business (50 or fewer emp.)

7/7/2020

"Review of my first 2 incredible months using WebFX!"

5/5

Describe the project or task WebFX helped with:

WebFX is helping me with my digital marketing, web site redesign, SEO, and Social Media Marketing Review collected by and hosted on G2.com.

What do you like best about WebFX?

There is not just one thing I like most about my experience with WebFX. The staff are incredibly helpful, knowledgeable, quick to respond and resolve any issues or answer any questions. They anticipate mine and my business' needs before I even make a suggestion. They learn what my goals are for my business and what I wish to accomplish and manage to provide content that not only reflects that, but is written in a manner I myself would have written. They educate me on every step of the process and provide clear presentations to help me understand the value of what they are doing. It has been nothing but a positive experience. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Nothing at the moment has stood out to me as something I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

I highly recommend using WebFX as they are efficient and ensure they will meet your needs. They go out of their way to provide excellent service, and the work is done quickly and professionally. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX is helping to resolve my SEO issues that I had never previously addressed in order to improve my ability to generate new clients. They are also helping me with my webpage redesign, re-launching my practice with a new name and web address, and getting myself out there through social media. Review collected by and hosted on G2.com.

Response from Sam Wixted of WebFX

edit

Hey David!

Thanks so much for taking time to review WebFX! We're so happy that your first 2 months have been incredible! We can't wait to keep driving amazing results for your company!

Daniel L.

Marketing Coordinator

Small-Business (50 or fewer emp.)

11/1/2022

"Great platform"

5/5

What do you like best about WebFX?

I love our CSM the best and how she is able to dissect the action items and create solutions and give us measurable results. Nothing to complain about at all. Amazing. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

There is nothing I dislike. I think everything is fine. I would be lying if I had to say that there is something they need to fix other than that great job! WHOO Review collected by and hosted on G2.com.

Eric G.

Marketing Manager

Small-Business (50 or fewer emp.)

7/5/2022

"SEO Optimization for Growth"

5/5

What do you like best about WebFX?

The team at WebFX really takes the time to understand the unique challenges that each business and industry presents. Regardless of how big you are, whether you're a big corporation or a small local business, their team has a vested interest in making sure you succeed and reach your business goals. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

There aren't really any downsides. I have worked with them for 3 years and never had any bad experiences or issues that soured the experience. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

If you're looking for a company of people who care, you found it. Easy to recommend. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We had a pretty good website that was modern but we wanted it to perform better in SEO and search rankings. Having worked with WebFX before I knew that choosing them to help with this was a winning strategy. We're rewriting and optimizing pages on the website to rank better on search engines and I know this will produce results once we finish the work. Review collected by and hosted on G2.com.

Brittany B.

Senior Marketing Communications Manager

Mid-Market (51-1000 emp.)

9/27/2022

"Great strategic guidance and customer service"

4.5/5

What do you like best about WebFX?

Their willingness to always help and answer questions. They really are a vendor partner and know that our success drives their business success. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Not a huge fan of the online portal they often use to facilitate project management. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

They are a great vendor for any business, regardless of your expertise in digital marketing. They hold your hand through the process and teach you the optimal digital strategy and experience for your target audiences. They also do a great job at reporting their KPIs for you. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

Redesign of a very dated website, along with strategic guidance on PPC campaign development and management. Review collected by and hosted on G2.com.

Stephen S.

Vice President Marketing

Small-Business (50 or fewer emp.)

6/30/2022

"WebFX is a Special Company"

5/5

What do you like best about WebFX?

I admire their expertise and approachability. They are easy to work with and their knowledge is incredible. The service they provide is unparalleled, and I have learned a great deal from them. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I would have to say that there is nothing unhelpful about WebFX. I have no complaints whatsoever. I honestly cannot think of anything I could suggest to improve. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

I would not hesitate to use WebFX for any web-related project be it web development, SEO, social media marketing, etc. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

we needed help in creating an effective, fresh, professional-looking website to show our products in the best possible light and provide consumers with easily accessible information and tools to both understand our company and products and how to purchase them. We also wanted to get into social media marketing for the first time. Review collected by and hosted on G2.com.