Name: WebFX
Price: 2500.0 USD
Rating: 4.8 (208 reviews)

WebFX Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the expertise and support of WebFX specialists, enhancing project outcomes and client relationships. (9 mentions)

Users commend WebFX for its knowledgeable specialists who provide exceptional support and insights throughout the project. (8 mentions)

Users commend the understanding and support from WebFX's team, enhancing their experience and ensuring effective service delivery. (7 mentions)

Users commend the responsive and friendly communication from the WebFX team, enhancing their overall service experience. (5 mentions)

Users commend WebFX for their exceptional response time, consistently receiving timely assistance and clear explanations from the team. (5 mentions)

Users find the difficult learning curve with WebFX's multiple dashboards to be a significant challenge during onboarding. (3 mentions)

Users experience communication issues with WebFX when working with less experienced content creators in niche industries. (2 mentions)

Users note a lack of expertise in technical writing from WebFX writers, affecting content quality in niche industries. (2 mentions)

Users express concerns about the lack of research by writers, affecting the technical precision of generated content. (2 mentions)

Users experience a slight learning curve when adapting to WebFX's multiple dashboards and platform workspace. (2 mentions)

5 Pros or Advantages of WebFX

1. Knowledge

Users value the expertise and support of WebFX specialists, enhancing project outcomes and client relationships.

See 9 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you like about WebFX?

WebFX does a great job guiding us in areas where we don't have in-house subject matter expertise. They help us size up industry benchmarks and set per

2. Knowledgeable

Users commend WebFX for its knowledgeable specialists who provide exceptional support and insights throughout the project.

See 8 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you like about WebFX?

WebFX does a great job guiding us in areas where we don't have in-house subject matter expertise. They help us size up industry benchmarks and set per

3. Understanding

Users commend the understanding and support from WebFX's team, enhancing their experience and ensuring effective service delivery.

See 7 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"WebFx the gift that keeps on giving"

What do you like about WebFX?

WebFx has a suite of tools that I, as a non-marketer, have access to supplement all of their professional marketing and website efforts. Their WordPre

4. Communication

Users commend the responsive and friendly communication from the WebFX team, enhancing their overall service experience.

See 5 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you like about WebFX?

Excellent communication and clear understanding of what's been completed and where the project is headed next. I feel like working with WebFX is like

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great company to help us expand our business!"

What do you like about WebFX?

The open communication between us and our account manager.

5. Response Time

Users commend WebFX for their exceptional response time, consistently receiving timely assistance and clear explanations from the team.

See 5 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WebFX is a great service for SEO, website design, and customer service"

What do you like about WebFX?

The best part of the WebFX company, aside from the service they provide, is their team. Honestly, could not ask for better account reps, in any custom

Erik E.

Mid-Market (51-1000 emp.)

4.5/5

"WebFX has a great team of SEO experts."

What do you like about WebFX?

I like how well their SEO teams are built out. I never feel like I can not get an answer from someone in a timely manner.

5 Cons or Disadvantages of WebFX

1. Difficult Learning

Users find the difficult learning curve with WebFX's multiple dashboards to be a significant challenge during onboarding.

See 3 mentions

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Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

Oliver H.

Mid-Market (51-1000 emp.)

5.0/5

"A trusted long-range partner"

What do you dislike about WebFX?

The communication (timely and clear) exists on a platform/workspace that can be hard to get used to. The workspace doesn't always "agree" with our org

2. Communication Issues

Users experience communication issues with WebFX when working with less experienced content creators in niche industries.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

3. Lack of Expertise

Users note a lack of expertise in technical writing from WebFX writers, affecting content quality in niche industries.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

4. Lack of Research

Users express concerns about the lack of research by writers, affecting the technical precision of generated content.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A team of experts providing trusted solutions!"

What do you dislike about WebFX?

At times the writers they use to help generate content may not be as experienced in technical writing as I'd prefer. This is something we work through

Chris B.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Partnership to Build Awareness and Grow Leads"

What do you dislike about WebFX?

It's always challenging when a company asks a third party to create content in their brand voice, which is what we do with WebFX. We work in a niche i

5. Learning Curve

Users experience a slight learning curve when adapting to WebFX's multiple dashboards and platform workspace.

See 2 mentions

See Related User Reviews

Oliver H.

Mid-Market (51-1000 emp.)

5.0/5

"A trusted long-range partner"

What do you dislike about WebFX?

The communication (timely and clear) exists on a platform/workspace that can be hard to get used to. The workspace doesn't always "agree" with our org

Ken P.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent customer service"

What do you dislike about WebFX?

There is a slight learning curve when first being introduced to their multiple dashboards.

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Vince B.

Dev Operations/Marketing

Small-Business (50 or fewer emp.)

11/30/2022

"A Next Level Marketing Partner"

5/5

What do you like best about WebFX?

What I love about WebFX is that the person you work with is the person you work with for everything. Even if you branch out to work with another team, your marketer is always there to coordinate marketing operations. We have had two awesome reps while working with WebFX. WebFX also offers its own custom-made web app to help organize all of the individual projects you are working on. This helps a ton with organization and keeps communication open and easy. This also makes it easy to retrieve content created by WebFX as well. Having everything done in one central place makes it easy to go and grab any sort of assets or data, or even reports from WebFX. On top of all that, the communication and reporting done by WebFX is also fantastic! We have a monthly meeting where we are given beautiful and data-rich presentations to showcase our performance in the last month. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

This is a tough one because we have had such an overall positive experience with WebFX. Their pricing is fair but expensive. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Realize that you are not just hiring some company to do SEO optimizations and marketing; you are hiring a marketing partner that is there to just make your company excel! Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We are a lean company, mostly consisting of developers and customer service. For a long time, marketing has been put to the wayside. That was until WebFX came into the picture. Their knowledge and expertise brought new life to a car parts website. Between Marketing and SEO, they have helped us immensely. We have been working with them now for about two years, and we don't see any end in sight. We initially started working with WebFX on SEO efforts. After seeing the results of the hard work that was put in by the team and us at WebFX, we wanted to stay on board. Since then, we have even started to take advantage of other teams within WebFX for things like UXUI and Social media advertising and remarketing. Review collected by and hosted on G2.com.

Wendy R B.

Marketing/PR Director

Mid-Market (51-1000 emp.)

11/30/2022

"Review for WebFX"

4.5/5

What do you like best about WebFX?

They are very thorough and provide very extensive and informative monthly recaps of their focus on SEO and Social Media Marketing. They are "watch dogs" of every aspect of both and make any necessary adjustments throughout the month to ensure we are on target with our goals. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I can't think of any dislikes at this time. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

At least have a conversation with them about what you are wanting to accomplish and listen to their recommendations. Don't try to figure it out by yourself. Let their knowledgeable team take the guess work out of it so you can focus on other tasks. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX has helped us in growing our presence on Google and also our followers on both Facebook and Instagram. By using WebFX, it has allowed me the extra time I need to focus on other projects. Review collected by and hosted on G2.com.

Danielle W.

Digital Marketing Consultant

Small-Business (50 or fewer emp.)

12/1/2022

"Top Notch SEO With ROI"

5/5

What do you like best about WebFX?

We see results with the services with receive from them. They don't just say they are going to do something. They go above and beyond to get the job done and it shows with the results we see and the ROI. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I enjoy working with them and there isn't anything I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

If you are looking for an agency who is detail oriented and results-driven in their approach to work. Look no further than WebFX. Their team members are stellar and knowledgeable. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We needed assistance with SEO management and digital strategy. WebFX has come in and taken the bull by the horns and help us excel in our niche on Google. We rank on the 1st page google for most product related keywords and industry related terms and have seen website traffic growth month over month. Review collected by and hosted on G2.com.

Warren M.

Director of Sales and Marketing

Mid-Market (51-1000 emp.)

2/23/2023

"WebFX is our paid search and SEO expert"

4.5/5

What do you like best about WebFX?

I love the fact that we know that we are in good hands. They have a good handle on our strategy and do an excellent job of execution. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

There really aren't any downsides. The team is great to work with, and we can be as involved as we want to be. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

I would highly recommend WebFX. They have helped us increase our reach, increase leads, and improve our SEO. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

Similar to the title, we use WebFx to manage our paid search, ads, and SEO. It allows our team to focus on other tasks. Review collected by and hosted on G2.com.

Tracey R.

Product Marketing Manager

Mid-Market (51-1000 emp.)

10/17/2022

"Excellent SEO-PPC Company"

5/5

What do you like best about WebFX?

The customer service and personal team assigned to our projects. The team is very knowledgeable and provide great insight, training, and resources to you. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Not a thing. We are on PST and have a XUS site, but regardless of their EST, they have recorded meetings, provided excellent instructions to our team and us. So there was no need to have them make appointments after hours on their timezone. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Suppose you are building a business or have an established business. I recommend you contact Webpage Fx to help you understand website traffic, how to collect metrics, and how to improve site traffic that will yield more business and revenue. They also provide suggestions, help with content, and total project management from start to finish. Nikki, Jonathan, and their team of engineers, and developers have been a pleasure to work with. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

They redesigned our company website. We also signed up for SEO and PPC service that will launch once our new site goes live. Review collected by and hosted on G2.com.

Chantel S.

Madison Host

Mid-Market (51-1000 emp.)

9/28/2022

"Experts in SEO"

5/5

What do you like best about WebFX?

We love WebFX's customer support and account management. I was hesitant to work with such a large agency (again) because historically in these settings I have always been treated as a number without dedication or customization. Our account manager is incredible and an expert in her field. She is responsive when we have a question and she makes sure to detail why each adjustment was made within our website and how it will serve us in the long run. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Unfortunately, we jumped the gun in starting our contract with WebFX because we knew we needed them, but we were still in the midst of launching our new website. This caused a major bottle neck and we ended up paying for two-months where we couldn't receive any on-page support. We did find a handful of other projects to work on (long-form content, competitive research, etc.) but I can't help but feel like we wasted a bunch of our market dollars because of our web delays. I wish we could have paused our WebFX agreement until the new website was live. That's ultimately a fault of my own because I never even asked if that was a possibility. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

I recommend WebFX for anyone looking for help optimizing their SEO strategy. The additional, expert resources they provide are best-in-class. They are well educated on what's new in terms of Search Platforms (Google's algorithm changes, privacy updates changing data capture, etc.) and they inform you (the client) on how to be the best you can be. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

When we went through a rebrand, our website and domain were rebranded as well, causing us to start from scratch. I'm a marketing team of one at a company of 200 so we were in desperate need of some extra resources. We ultimately decided to go with WebEx because they were the best at doing what we wanted--getting first page organic search results for top keywords--and their prices were comparable to boutique agencies. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

12/6/2022

"Impressive SEO work"

5/5

What do you like best about WebFX?

They seemed to really understand our business more than the others and had a lot of teams to help in more areas than just SEO. Of the 10 companies we interviewed, they really showed the most promise to have a quick ramp up time. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

Nothing so far. We have been pleased with their work. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Do your homework to find the best company to fit your needs. However, if you want a company that has a lot of options to work with (now or in the future) consider WebFX. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

We needed to take our SEO to the next level to drive traffic to our website to build awareness with new potential clients. The team helped assess areas we needed the most help to get us started. They began with adding metadata, adding better keywords, backlinking, and reviewing content that was very short and possibly hurting our google ranking. Now they are helping us write content for new webpages, and with a new website design. In the year we have worked with them, we have seen an increase in organic traffic YOY almost every month, as well as an increase in sessions and time on the page. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

9/28/2022

"So Glad we hired WebFX to improve our company's SEO/PPC"

5/5

What do you like best about WebFX?

My favorite things about WebFX include their tracking ability and communication style. The tracking they provide through their WebFX cloud is unmatched. We can see directly where leads are coming from so we can adequately track them in our CRM and see how our marketing budget is working. WebFX also is fantastic at communication. All of the changes they are making are recorded in the WEBFX cloud. It shows what they are working on and what they have already completed. We also speak with our project manager monthly to review everything that happened in the previous month. Another thing that impresses me with WebFX is if we encounter a problem, they respond the same day and resolve the issue or answer any questions we may have. They are also very good at communication and letting us know what is being done at all times to improve our website. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

There are very few things that I dislike about WebFX. One of the things I dislike is how some of their reporting is done. Their reporting sometimes shows items to make their numbers look better when specific conversions they count need not be included. For example, they count direction requests as a conversion when those requests come straight from our employees when they are mapping their way back to our office from a job site. I brought this up to our project manager, Kirsten, and she was quick to change the reporting so that the numbers were more accurate. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Our company has been in business for 30 years, and we have worked with other SEO/PPC companies in the past, but WebFX has been the best. Our biggest concern was paying a lot of money and not knowing what they were doing. With WebFX, this is not the case. They use their WebFX cloud to ensure clients are in the loop. The WebFX cloud shows what WebFX employees spend their time on and the next steps in the process. Another critical thing about WebFX is that they have a team of professionals working on your website. Each team member has their expertise. In the past, companies we worked with only had one person doing everything. I think it is essential to have these independent roles because web development is pretty intense and is constantly changing. If you are looking hire a SEO/PPC company for your business WebFX is the way to go. They are knowledgeable and trustworthy. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX is helping us with SEO and managing our google ads account. Their help has helped our online presence grow and helped us track exactly where leads are coming from. Our organic leads have increased, and we can see where our leads are genuinely coming from so we can adequately track them in our system and our budget. Review collected by and hosted on G2.com.

Matt R.

Enterprise (> 1000 emp.)

2/23/2023

"Great Strategic Partner"

5/5

What do you like best about WebFX?

They look to make our lives easier. Also, having their expertise in-house has really helped with gaining an understanding of our business. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

I can't think of anything...they have performed across the board. Review collected by and hosted on G2.com.

Recommendations to others considering WebFX:

Give them a try, even on a small program, and they will prove themselves as a valuable partner. Review collected by and hosted on G2.com.

What problems is WebFX solving and how is that benefiting you?

WebFX has worked with us on web development, SEO, paid advertising, and conversion rate optimization. We have seen consistent, measurable results. Review collected by and hosted on G2.com.

Barron R.

Small-Business (50 or fewer emp.)

2/23/2023

"WEB FX"

5/5

What do you like best about WebFX?

They are reliable and helping know what's going on in regards to the services that they're performing. This is one of the top advertising business as I've ever worked with. Review collected by and hosted on G2.com.

What do you dislike about WebFX?

There is nothing that I dislike about working with his company. Review collected by and hosted on G2.com.