I like the chat feature. I like the vendor dashboard. Review collected by and hosted on G2.com.
Nothing at this time. The author has done a great job developing this marketplace. Review collected by and hosted on G2.com.
WCFM is a platform that provides a complete solutions to create an e-commerce marketplace for various purposes. It easy to use platform and ease of implement of various task makes it unique. For any technical issues it also provides a great customer experience. One of the best features of this software is ease of integration of various payment gateways to receive patment from anywhere and in any currencies. Review collected by and hosted on G2.com.
It is a fully-featured platform to create own marketplace but one of its pain points is its pricing. You need to purchase its pro version that costs too much. For a new or small business owner, it might be a difficult to purchase it. Review collected by and hosted on G2.com.
It gives you the opportunity to create a diverse online marketplace where multiple vendors can showcase and sell their products. This can attract a wide range of customers. Review collected by and hosted on G2.com.
Performance issue due to new update nothing else Review collected by and hosted on G2.com.
There were some upside but the attitude from customer service totally wash away any positives about the plugins. Also why you need 5 or more plugins to make a functioning multi vendor website I do not understand. All plugins do is increase page speed and WCFM require 4 for a decent functioning multi vendor site. Review collected by and hosted on G2.com.
The customer service is appalling. As a paying customer that purchased the ultimate package the way the customer service has spoken to me over "support" has been disgusting. The person admitted that made a decision not to ask me any questions that would facilitate an answer to my query quickly. They wrote the following -**You might ask, why I didn’t tell you this before – it’s because you haven’t specified any information about which plugins you’re using or provided your site link. Today, I retrieved your URL from the WCFM license activation details and visited your site. ***So they admitted that they made a choice not to ask me for my URL, had they done that they would not have wasted my time and frustrated me by going back and forth over email support.
They also think the following is acceptable ***especially considering your limited development understanding. - but it seems challenging to convey. *** The fact this company thinks it is acceptable to call its customers IDIOTS isn't acceptable for any business. I don't normally write reviews but the contempt this company has towards a paying customer has shocked me. Review collected by and hosted on G2.com.
It has a lot of features and is quite customisable. We turned off vast majority of them as it can be overwhelming. Review collected by and hosted on G2.com.
There is no support. If you are serious about running a marketplace with thousands of users support is essential, and I'm not talking about support that allows developing new features, but just support that makes sure what is advertised is working. For us after all the set up and designing and building the site, we realised that there is an issue with withdrawals and payments functionality to do with the plugin and asked for help. They have ignored us for over a month, and all of our efforts at the moment have been for nothing. Review collected by and hosted on G2.com.
The application is well designed and Provides a lot of features and modifications as well as Easy to use and customizable and this is the best thing i like in it Review collected by and hosted on G2.com.
The support system is very Slow and not able to download and re-install the software even through I purchased it and I have not been able to go live with my site yet Review collected by and hosted on G2.com.
WCFM is one of the best Marketplace I have ever used. It easy to use interface and all in one featured make it the best. It provides a fully featured front end dashboard to manage all vendor and activities. Review collected by and hosted on G2.com.
Yhe main problem with this Marketplace is its price. Its price is too high and also it does not provide licence for 1 website. If you purchase it you have to do it for minimum 2 websites that makes it more costly. Review collected by and hosted on G2.com.
Ability to have one's marketplace for free Review collected by and hosted on G2.com.
Hard to navigate for first time user but still one of the best Review collected by and hosted on G2.com.
Pricing provided by WCFM Marketplace.
