# Walkabout Reviews **Vendor:** Walkabout Software **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 6 ## About Walkabout Walkabout Software is a field service software created by appliance servicers. It's in the cloud so that you can manage your business from anywhere, with any device. Manage customers, scheduling, dispatching, invoicing, inventory, and generating reports. ## Walkabout Pros & Cons **What users like:** - Users praise Walkabout for its **innovative features** , enhancing collaboration and streamlining productivity in virtual workspaces. (3 reviews) - Users rave about the **user-friendly interface** of Walkabout, making it an essential tool for businesses. (2 reviews) - Users find Walkabout's **user-friendly interface** essential, appreciating its ability to save time and enhance productivity. (2 reviews) - Users highlight the **responsive customer support** of Walkabout, enhancing their overall positive experience with the brand. (1 reviews) - Users love the **form creation** feature of Walkabout, which simplifies building personalized virtual workspaces for collaboration. (1 reviews) - Time Management (1 reviews) **What users dislike:** - Users feel there is a need for **improvement in security patches** , interface quality, and customer support responsiveness. (3 reviews) - Users report **lagging issues** with Walkabout during large-scale meetings, impacting communication and interaction quality. (2 reviews) - Users find Walkabout to be **expensive** due to the lack of free trial and offline access options. (1 reviews) - Users highlight the **poor design** of Walkabout, expressing dissatisfaction with the interface and lack of updates. (1 reviews) - Users note that **customer support is lacking** , especially in addressing complex issues in a timely manner. (1 reviews) - Sync Issues (1 reviews) ## Walkabout Reviews ### 1. A software product, likely a field service management tool **Rating:** 5.0/5.0 stars **Reviewed by:** uttam M. | Administratot, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Walkabout?** It appears to be a software designed for field service management. Potentially helping businesses manage their on-site operations and workspace. Through walkabout users can find reviews, pricing informations, and they can compare with other similar applications. **What do you dislike about Walkabout?** They can just fix one thing 'while using walkabout in large scale its laging little bit'. Other than that everything workig fine. **What problems is Walkabout solving and how is that benefiting you?** Details about specific features might vary depending on the exact Walkabout product, but could include scheduling, task management, reporting, and customer communication tools. This is developed for Field Service Management, potentially helping businesses manage their on-site operations. ### 2. Good Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Aviral G. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Walkabout?** I had a great experience with Walkabout. The company offers quality products/services. Their customer support is responsive, and the overall experience has been positive from start to finish. Whether you're looking for reliable service or innovative solutions, Walkabout is a brand you can trust. **What do you dislike about Walkabout?** Additionally, there is room for improvement in their customer support, particularly when it comes to resolving complex issues more quickly. **What problems is Walkabout solving and how is that benefiting you?** They help companies navigate complex challenges, offering practical insights and actionable plans. One of the key problems they solve is providing guidance ### 3. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan Kumar R. | System administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Walkabout?** What I like best about Walkabout is its ability to create immersive virtual workspaces that enhance team collaboration effortlessly. **What do you dislike about Walkabout?** One downside of Walkabout is that it can occasionally experience lag during larger meetings, affecting smooth communication and interaction. **What problems is Walkabout solving and how is that benefiting you?** Walkabout focuses on solving the challenge of remote team collaboration by providing virtual workspaces that simulate physical offices. This has benefited us by improving communication, enhancing productivity, and fostering stronger team connections, all while maintaining efficient task management in a remote setting. ### 4. Walkabout reveiew **Rating:** 3.5/5.0 stars **Reviewed by:** Vijay P. | System Engine, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Walkabout?** The user interface is very user friendly for users. **What do you dislike about Walkabout?** Need to improve for security patches for enhancing securities **What problems is Walkabout solving and how is that benefiting you?** Walkabout enhances social interaction by allowing virtual connections with friends, provides engaging entertainment through mini-golf experiences, promotes physical activity, offers unique immersive environments, and develops skills like hand-eye coordination, all while delivering a fun and accessible gaming experience ### 5. Walkabout **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Walkabout?** The platform is incredibly user friendly and the conditional logic feature has saved me so much time and effort.It is a must have for any business looking to stay ahead of the curve **What do you dislike about Walkabout?** No free trial or basic plan available.No offline access or syncing capabilities **What problems is Walkabout solving and how is that benefiting you?** Walkabout simplifies the process of creating and managing complex forms,making iteaier to collect and process data.It's conditional logic feature streamlines form creation and reduces errors. ### 6. Very good application **Rating:** 5.0/5.0 stars **Reviewed by:** Sudhanshu R. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Walkabout?** UI have to improve . Need to update more settings in app. **What do you dislike about Walkabout?** Need to update security patch. Interface is not good **What problems is Walkabout solving and how is that benefiting you?** Application is working fine . newd to add more settings - [View Walkabout pricing details and edition comparison](https://www.g2.com/products/walkabout/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-28+07%3A42%3A22+-0500&secure%5Bsession_id%5D=e4cf6ac3-20a6-4087-874a-7de692bc08ae&secure%5Btoken%5D=2a176ed28adbc63476f90d84fbc06a4ab3bf7f846ba2331cbf61ad30358a0869&format=llm_user) ## Walkabout Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Field Sales **After the Job** - Reports - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Walkabout Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,908 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,628 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)