Voluum Reviews & Product Details

They have a training program, it’s ok but basic Review collected by and hosted on G2.com.

I was charged 1877.40USD on May 6th 2025 for a voluum subscription renewal despite not using the platform for over one year !! Shockingly the charge went through on a frozen credit card, raising serious concerns on their billing practices. I received no clear renewal reminders and voluum refused to refund the charge, citing their terms of service. Similar complaints on Trustpilot and other platforms suggest a pattern of unexpected charges and rigid no refund policies. Proceed with caution and monitor your billing to avoid similar issues. Review collected by and hosted on G2.com.

I like that I finally was able to cancel and leave after 2 weeks of waiting. Review collected by and hosted on G2.com.

Horrible UI/UX, bad service, hard to cancel, terrible service. Review collected by and hosted on G2.com.

Voluum has been an invaluable tool for managing and optimizing my marketing campaigns across multiple traffic sources. I work with it on a daily basis, and as a long-time customer, I can confidently say that their customer support is exceptional. Every account manager I've had has been incredibly responsive and dedicated, and my current AM, Liza, is no exception. She consistently goes above and beyond to address any issues or provide guidance when needed. It's rare to find this level of commitment from a support team, and it has significantly improved my overall experience. If you're looking for a reliable tracking solution with outstanding customer service, I highly recommend Voluum. Review collected by and hosted on G2.com.

Report loading speed could sometimes be a bit faster. Review collected by and hosted on G2.com.

Jan D. was very helpful in my onboarding process. He answered all of my questions, and showed me the various features of Voluum, like the rules-based Automizer. Review collected by and hosted on G2.com.

The price can seem pretty steep, just being honest. But the value and easy to use user interface makes it easier to overlook, despite the pricing. Review collected by and hosted on G2.com.

If you're into online traffic and want to take your game to the next level, let me tell you about my awesome experience with Voluum. It's not just another tracking software; it's a game-changer! Here's why I can't stop recommending it to everyone:

First off, let's talk about the support team, especially Maciej. This guy is a genius! He didn't just help us with everyday stuff; he actually worked with our developers to create new ways of doing things. Thanks to him, our campaigns became super effective. Maciej's dedication and expertise are off the charts!

Now, when it comes to tracking online traffic, Voluum has got your back. Whether you're all about SEO or diving deep into the world of pay-per-click (PPC), Voluum has got you covered. It's like the Swiss Army knife of online tracking. Plus, it plays nice with big players like Google Ads, Bing, and Yandex. You can trust it to give you all the data you need to make your campaigns rock.

The best part? You don't need to be a tech genius to use Voluum. The interface is super user-friendly. You can easily check out detailed traffic reports, keep an eye on your conversions, and tweak your campaigns for better results.

In a nutshell, Voluum is the real deal. If you're serious about your online campaigns, this is the tool you've been waiting for. I've been there, done that, and now I'm shouting it from the rooftops: Voluum is the ultimate solution for tracking online traffic. Try it, and you won't be disappointed! Review collected by and hosted on G2.com.

At the beginning it looks super complicated, but if you have the right guide, you'll get it quickly. Review collected by and hosted on G2.com.

User-Friendly Interface: Even if you're a beginner in the tracking world, Voluum's interface is well-organized and easy to grasp. The dashboard provides a comprehensive overview of all my campaigns at a glance.

Advanced Tracking Options: Voluum offers a multitude of tracking options that cater to even the most advanced requirements. This versatility has been invaluable to me as my campaigns grow in complexity.

Top-Notch Reporting: The analytics and reporting features are second to none. With just a few clicks, I can extract detailed insights that help me optimize my campaigns more effectively.

Stellar Support: On the rare occasions that I've had questions or faced issues, the support team has been prompt, knowledgeable, and genuinely eager to assist. Review collected by and hosted on G2.com.

A point to note is the initial complexity for newcomers. This can be mitigated by delving into their comprehensive documentation on procedures and functionalities. Review collected by and hosted on G2.com.

Voluum has significantly elevated my performance marketing efforts with its drill-down feature to find "pockets of profits". The interface is user-friendly and intuitive, though faster report loading times would enhance the experience even further. Their customer support is prompt and reliable. Overall, I highly recommend Review collected by and hosted on G2.com.

The loading speed for reports could be faster Review collected by and hosted on G2.com.

It's our first time using an ad tracker for our search activity, and it provides us with detailed data and analytics to check the performance in times in one place. It's practical and professional. And Voluum support is always responsive and responsible. Thank you so much Lizaveta and Ania, you guys help me a lot and do the great job! Review collected by and hosted on G2.com.

Honestly, the learning curve may be steep for beginners, but the support of Voluum is always available to help, guides us in steps, and provides responsive and helpful feedback. Review collected by and hosted on G2.com.

I have been using Voluum for the past year, handling 10 million events per month, and it's evident why they are the industry leaders: their reliability and the quality of their support staff.

In a world where most support teams simply copy and paste generic responses without much knowledge, it is refreshing to collaborate with a company that prioritizes exceptional support and employs subject matter experts. I have had numerous outstanding interactions with the email support team. They respond promptly, and even when faced with complex inquiries, they manage to provide me with comprehensive answers on the same working day.

Just last week, Anna devoted a significant amount of time addressing my concerns regarding conflicting data. When I was still having trouble understanding, she went the extra mile by creating a video tutorial to guide me through the data.

A few months ago, Marcin K. helped me resolve an issue related to a source conversion test, which was in no way Voluum's fault or responsibility. Marcin even included a helpful GIF to demonstrate precisely what I needed to do.

I have had multiple instances where the support team took the time to create flowcharts and share screenshots, ensuring that my concerns were thoroughly addressed.

Based on my experiences, I highly recommend Voluum. Review collected by and hosted on G2.com.

I couldn nit pick a bit on the interface, but those issues are more personal preference. My only real issue is the cost of add ons like custom domains. It's possible there are costs I'm unaware of associated with the add ons. And of course, it's is expensive to maintain a quality support team. Review collected by and hosted on G2.com.

I have been a user of Voluum Tracker for quite some time now, and I must say that my experience has been nothing short of extraordinary. Voluum Tracker, coupled with its exceptional support team, has proven to be an invaluable tool for my business.

First and foremost, Voluum Tracker is an incredibly powerful tracking platform that has greatly enhanced my marketing campaigns. Its user-friendly interface and robust features allow me to track and optimize my campaigns with precision. The advanced reporting capabilities and real-time data insights have enabled me to make data-driven decisions, resulting in improved performance and higher conversions.

One aspect that truly sets Voluum Tracker apart is its outstanding support team. Whenever I encounter an issue or have a question, their response time is impressively fast. The support team consists of knowledgeable professionals who are not only well-versed in the platform but also genuinely dedicated to helping users succeed. They have gone above and beyond to provide me with personalized assistance, guiding me through any challenges I've faced and ensuring that I make the most of Voluum Tracker's capabilities. Review collected by and hosted on G2.com.

Nothing to complain about, it's a rock solid platform. Review collected by and hosted on G2.com.