As a company we're shifting to an AI first selling methodology – using as much AI as we can, wherever we can. Ava is important tool for a subset of our sellers as we look to accelerate our sales cycles and empower AEs with product knowledge. We're not replacing our SC team, but we recognize that sellers need to level up and self-serve with technical, competitive, and strategic on-demand content. Those same sellers need to capture and communicate more details at a deeper level. Ava is helping us accelerate sales support, discovery, scoping, and value delivery.
Our SCs are now more of a strategic resource, with our AEs using Ava to own conversations that they previously would have had to bring in additional SMEs to support. Downstream those same sellers are now having deeper, more impactful forecast conversations internally, with added depth from our Gong and Salesforce context, personalized for our business through our brand/product content.
Ava was easy to set up, effortless to train, and was able to immediately make sense of our existing brand guidelines, product knowledge, and strategic/competitive narrative. Integration with Salesforce, Gong, and GSuite was a matter of minutes. Review collected by and hosted on G2.com.
It's a newer tool in a nascent space – there is always room for improvement and feature evolution. However, Vivun is innovating quickly and is transparent about product philosophy and direction/roadmap. Review collected by and hosted on G2.com.