Easy to use interface, all features in one place. task sprint tracking, task implementaion to other users, billing interface. Best part is knowledgebase. simple integration, customer support is very responsive. Reports tracking. can search ticket status, pending, hold, past due, completed. Review collected by and hosted on G2.com.
less integration, with high volume task it loads slowly, email customization issue. SSO feature. Review collected by and hosted on G2.com.
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