# Velaeva Reviews
**Vendor:** Velaeva  
**Category:** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)
## About Velaeva
Velaeva delivers a done-for-you AI concierge that answers inbound enquiries across WhatsApp, email, web chat, and more, matching your brand tone while qualifying leads and booking next steps. It connects to your existing tools like HubSpot, Calendly, Google Calendar, Gmail, Stripe, and Intercom, and goes live in about five days. The team handles setup, monitoring, and monthly tuning while you keep full visibility and control over every thread and can pause or override responses anytime.






- [View Velaeva pricing details and edition comparison](https://www.g2.com/products/velaeva/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-08+04%3A16%3A54+-0500&secure%5Bsession_id%5D=d5d361da-2fc4-4510-89fb-c5bd90ac6441&secure%5Btoken%5D=5944f645e132bbf4c7138ab952b8da1b198b2551f4098dd79cc6bca6ffea6386&format=llm_user)

## Velaeva Features
**Customer Support**
- Text
- Speech
- Knowledge Base

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing

**Artificial Intelligence**
- Learning
- Language
- Conversational AI

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