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ValidSoft VIP Voice Identity Platform

By ValidSoft

4.8 out of 5 stars
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How would you rate your experience with ValidSoft VIP Voice Identity Platform?

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ValidSoft VIP Voice Identity Platform Reviews & Product Details

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ValidSoft VIP Voice Identity Platform Reviews (14)

Reviews

ValidSoft VIP Voice Identity Platform Reviews (14)

4.8
14 reviews

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CD
Operations Manager
"ValidSoft- Review"
What do you like best about ValidSoft VIP Voice Identity Platform?

Scalability - service can easily grow as more of our customers enroll. The customer service post-implementation has been very solid, as well. ValidSoft has reached out multiple times after we've gone live to make sure their product is working well for us and if we have any questions. It's been a smooth rollout. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

There is not much that we "dislike" - I will say that trying to increase our enrollment rate has been difficult. We'd have really appreciated some assistance in how this has been marketed in the past, but not much was provided. Still working through this. All to say, though - the product itself is excellent and performs exactly as was demonstrated. Review collected by and hosted on G2.com.

SL
Director
Small-Business (50 or fewer emp.)
"Leading edge authentication platform"
What do you like best about ValidSoft VIP Voice Identity Platform?

Accurate, quick and easy to use and can be used on range of devices.

This product (and voice ID in general) gives users assurances in terms of accuracy that other authentication / identification methods just do not! Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

Currently do not see downsides of the product.

Continual product development is important. If they can continue to develop and invest in the platform the at the pace they have in the last couple of years then I see them growing their presence as a leading biometrics organisation. Review collected by and hosted on G2.com.

Charly R.
CR
Director & Owner
Small-Business (50 or fewer emp.)
"Voice biometrics' integration in RCDevs' OpenOTP Security Suite"
What do you like best about ValidSoft VIP Voice Identity Platform?

We liked the ease of use and efficiency of the voice biometrics framework within our different product components. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

We didn't use ValidSoft online services. Instead, we preferred incorporating ValidSoft core library components via simple APIs. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Small-Business (50 or fewer emp.)
"Voice Biometrics makes a mockery of passwords and other insecure methods of authentication"
What do you like best about ValidSoft VIP Voice Identity Platform?

That it works as described, the process for operating out of the box is straightforward and functions well. Even better performance is achieved with ValidSoft's aid by applying a post delivery 'tuning' which gives the final gloss to the end user experience. ValidSoft are very proactive in helping out with the use cases, the integration into call flows and the entire post sales cycle. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

That it cannot be used for every use case since voice biometrics and the use of voice is not suitable for certain situations where the end user prefers to remain silent as part of eg a login process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Great product that is highly accurate and easy to integrate"
What do you like best about ValidSoft VIP Voice Identity Platform?

1. Fast processing times for large data sets

2. High accuracy even in noisy environments, more accurate than competitors.

3. Easy to integrate through standard JSON API's Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

1. Software could use more features such as age detection, emotional detection, etc.

2. Embedded version has high system requirements.

3. Could improve by switching to GPU processing. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Validsoft VALid out of band MFA"
What do you like best about ValidSoft VIP Voice Identity Platform?

Validsoft tailored the admin console to meet our needs and they were always available and ready to help at short notice. The system does exactly what it says and the personal service was exceptional. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

The system worked as expected, however there was a lack of documentation available as to the configuration switches, what they did and how they could be configured. Because of this all changes had to be requested through support channels. In fairness this was probably because we were an early adopter and it may very well have been rectified since. Review collected by and hosted on G2.com.

Traci S.
TS
CEO
Small-Business (50 or fewer emp.)
"Shaping the Future of Technology with Validated Precision"
What do you like best about ValidSoft VIP Voice Identity Platform?

Anti-Fraud, Anti-Deep Fake, Basically has the potential to revolutionize everything humans hate about the internet currently. There are so many use cases, but ValidSoft outranks its competitors scientifically. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

While there are no downsides there is always room for improvement in simplifying the integration and implementation processes of any technology. Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Mid-Market (51-1000 emp.)
"Great partnership, even better voice tech"
What do you like best about ValidSoft VIP Voice Identity Platform?

The accuracy and performance of the VB solution, and its ability to integrate with all our engagement channels. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

The price could be lower, but at the same time, you get what you pay for. Review collected by and hosted on G2.com.

Verified User in Research
CR
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Long term relationship in voice id research&technology"
What do you like best about ValidSoft VIP Voice Identity Platform?

The fact that the product is validated on real user data, thanks to the long-term experience of the company.

The strongness of the R&D team.

The antispoofing aspects.

The language-agnostic aspects. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

I dislike nothing... Even, if, of course, it is always possible to do better... Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Small-Business (50 or fewer emp.)
"Southern Oak enjoys the simplicity with ease of use with the highest level of security"
What do you like best about ValidSoft VIP Voice Identity Platform?

The team is best in class! From day one they proved that they are the best technology in the world and helped every step of the way. Engagement was amazing. Review collected by and hosted on G2.com.

What do you dislike about ValidSoft VIP Voice Identity Platform?

The downside is that voice is not totally adopted as a day to day use case for authentication. Based on cybersecurity concerns and how easy it truly is to use we see that changing. Review collected by and hosted on G2.com.

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