# UseINBOX Reviews **Vendor:** UseINBOX **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 103 ## About UseINBOX UseINBOX is a comprehensive email marketing platform designed to help businesses create, manage, and optimize their email campaigns with ease. It offers a user-friendly interface and a suite of advanced features that enable users to deliver personalized and impactful messages to their audience. With robust deliverability and automation capabilities, UseINBOX empowers businesses to engage customers, increase conversions, and grow their brand effectively. Key Features and Functionality: - Email Marketing: Grow your audience by creating and sending targeted email campaigns. - Automation: Send personalized, scripted, and fruitful email campaigns with powerful automation tools. - Newsletter Design: Utilize a drag-and-drop email editor to create professional newsletters without any coding skills. - Personalization & Segmentation: Send personalized emails by segmenting your audience based on various criteria. - Landing Pages: Create beautiful, responsive landing pages to complement your email campaigns. - Sign-Up Forms: Grow your email list with customizable sign-up forms. - A/B Testing: Optimize your campaigns by testing different versions to see what resonates best with your audience. - Auto Resend Campaigns: Automatically send follow-up emails to recipients who didn't engage with the initial campaign. - Transactional Emails: Send emails via API or SMTP for transactional purposes. - Email Verification: Clean your email list to ensure high deliverability rates. - INBOX Cold: Reach new customers with cold email campaigns. - INBOX Touch: Enhance networking efforts with innovative tools. Primary Value and Solutions: UseINBOX simplifies the email marketing process by providing an all-in-one platform that caters to businesses of all sizes. Its intuitive design and powerful features allow users to create engaging email campaigns without the need for technical expertise. By offering advanced automation, segmentation, and analytics, UseINBOX helps businesses deliver the right message to the right audience at the right time, thereby increasing engagement and conversion rates. Additionally, its robust deliverability ensures that emails reach the intended inboxes, maximizing the effectiveness of marketing efforts. ## UseINBOX Pros & Cons **What users like:** - Users love UseINBOX for its **simplicity and ease of use** , making email management a breeze and saving time. (2 reviews) - Users appreciate the **affordability** of UseINBOX, which offers better value compared to Mailchimp with insightful data. (1 reviews) - Users appreciate the **user-friendly interface** of UseINBOX, finding it crisp, clean, and easy to navigate. (1 reviews) - Users appreciate the **ease of use** of UseINBOX, praising its clean interface and efficient report delivery. (1 reviews) - Users appreciate the **reliability** of UseINBOX, noting excellent delivery rates and a clean, user-friendly interface. (1 reviews) - Users love UseINBOX for its **time-saving capabilities** , making email management simple and efficient. (1 reviews) - User-Friendly Interface (1 reviews) **What users dislike:** - Users find the interface **outdated in design** , suggesting a redesign for improved aesthetics and usability. (1 reviews) - Users find the interface easy but note its **lack of visual appeal** , suggesting a redesign for improvement. (1 reviews) ## UseINBOX Reviews ### 1. Centralized Email Marketing with Easy Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy A. | Customer Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about UseINBOX?** I like how UseINBOX keeps everything centralized. It makes managing email marketing campaigns and outreach easier by having everything in one place. I appreciate that it reduces manual work with automation, improving my deliverability and list quality, and giving clear performance insights to adjust campaigns quickly. The platform helps me create newsletters, send bulk emails, and set up automated sequences without much technical setup. With everything in one dashboard, I can handle campaigns, automations, and reporting seamlessly, which makes managing multiple campaigns much easier, especially at scale. **What do you dislike about UseINBOX?** Honestly, I would say that in the UI UX, it can feel a bit clunky. Some parts of the interface aren't as smooth as expected, especially when setting up campaigns or navigating within sections. For basic automations, it's solid. But if you're trying to build complex workflows, it's better structured compared to tools that offer deeper logic or integrations. I think the reporting also could go deeper. The core metrics are there, but more in-depth insights and breakdowns would help. **What problems is UseINBOX solving and how is that benefiting you?** I use UseINBOX to centralize email marketing tasks in one place, making it easier to manage campaigns and automations. It saves time, reduces errors, and improves deliverability with clear performance insights and automated sequences. ### 2. Streamlined Email Management with GDPR Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Rohit T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about UseINBOX?** I really value UseINBOX for its intuitive layout, reliable email tracking, strong data protection settings, and easy-to-use template system. Privacy and GDPR compliance are particularly important for our work in Germany, and UseINBOX delivers on that. The email tracking feature is great for understanding when recipients open emails, which helps us time follow-ups effectively and improve response rates. The templates save us a lot of time by ensuring consistent, professional messaging. The initial setup was simple and straightforward, allowing us to be fully operational within minutes. The interface is easy to learn, and the entire team adopted it quickly. **What do you dislike about UseINBOX?** There are a few areas where we see room for improvement. Deeper integration with common European CRM platforms would make contact synchronization even smoother. We would also appreciate more advanced filtering options for large volumes of emails and additional German-language email templates tailored to different business situations. First, stronger native integration with popular European CRM tools would be a big improvement. Right now we have to switch between platforms to update customer records, but automatic syncing of email history, follow-up tasks, and notes would save a lot of manual work and keep our client data consistent. Second, more advanced email automation and follow-up sequences would help us manage leads and clients more smoothly. Simple, GDPR-friendly automated reminders or multi-step workflows would let us respond faster without losing the personal touch required in German business communication. **What problems is UseINBOX solving and how is that benefiting you?** We use UseINBOX to manage email workflows, organize conversations, track follow-ups, and ensure GDPR compliance. It streamlines email processes, helps us categorize messages, set reminders, and use templates for professional formatting, making our work more organized and reliable. ### 3. Solid Email Sending Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Business Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2025 **What do you like best about UseINBOX?** I like the UseINBOX interface, it's crisp, clean and very easy to use. Emails look good, reports are useful without being overwhelming, and delivery rate has been great. **What do you dislike about UseINBOX?** Can't think of anything, good platform for sending emails. **What problems is UseINBOX solving and how is that benefiting you?** UseINBOX is solving the problem of sending bulk emails to a contacts. Makes the process very easy. ### 4. Simply Powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Darryl D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about UseINBOX?** UseINBOX is a powerful email marketing platform No "zero tolerance" restrictions like the big names Easy design with lots of templates **What do you dislike about UseINBOX?** Reporting could be more robust Didn't have great onboarding (may be better now) **What problems is UseINBOX solving and how is that benefiting you?** I am using INBOX to email clients, send marketing emails for ecomm and run newsletters for non-profit orgs I'm a member of. ### 5. Great, Simple Email Software **Rating:** 4.0/5.0 stars **Reviewed by:** Scott B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** An inexpensive, simple email software without the bloat found in many of the competitors. If you just want to create emails and send them to your lists, this is a far cheaper alternative than what you'd pay for similar software. Have sent a few emails out to multiple lists and have not had any issues with delivery. **What do you dislike about UseINBOX?** The UI needs some work, as it isn't as intuitive as I've seen with other email software (Mailchimp etc.). However, I can see that the team regularly makes updates and adds features, so it is something I'm willing to work around for now. Also, I wish there were more email templates and integrations available, but again, it's only a matter of time before more are added I'm sure. **What problems is UseINBOX solving and how is that benefiting you?** As it is so straight-forward to use, I've had no issues importing my subscribers, creating an email using the provided templates, and sending it out. ### 6. UseINBOX is the BEST platform ever!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea B. | Business Broker & Scottsdale Office Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UseINBOX?** I love the verification feature and they just started landing pages too! The support is fab and I just cannot wait to see what they will roll out next. We made a decision to leave Mailchimp after 3 years for UseINBOX!!!!!!!!!!!!! We were worried yet it was an amazing choice and we could not be happier with this platform that is much more than "just emailing..." **What do you dislike about UseINBOX?** I will let you know when I find something.. :) **What problems is UseINBOX solving and how is that benefiting you?** The biggest thing is now our contact list is MUCH leaner... We also were just hunting for a landing page solution and USEINBOX JUST ROLLED ONE OUT! I think this platform is ahead of the curve and I am delighted to have found it as soon as I did. ### 7. INBOX Wins... **Rating:** 5.0/5.0 stars **Reviewed by:** Joe H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about UseINBOX?** Ease of Use, plus Deliverability and Open Rate **What do you dislike about UseINBOX?** The more robust plans are an investment like another email automation tool -- I moved from Active Campaign and saved money **Recommendations to others considering UseINBOX:** I personally recommend INBOX for anyone seeking an email automation tool that offers real value. I am excited to see INBOX'S innovations over the next few years!! Grab a copy... it's free to use up to 500 subscribers!! **What problems is UseINBOX solving and how is that benefiting you?** Higher deliverability and quicker email creation with a simpler interface (GUI) that my previous tool - Active Campaign ### 8. Great platform for email campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Kaleb P. | Camp Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** Automation features rock. Strong value proposition. Easy to navigate the dashboard, well laid out. **What do you dislike about UseINBOX?** UI is good; however, I do like some competitors a bit better in this area. **Recommendations to others considering UseINBOX:** 1. Look around. There are many products out there today that can effectively accomplish the task you have in mind. Explore them. 2. Choose. You can't spend forever finding the perfect fit. Look around, but do so quickly and then decide. 3. You really should give UseInbox a spin. It works great for me. **What problems is UseINBOX solving and how is that benefiting you?** Email campaigns have helped increase web traffic. ### 9. Great for any business **Rating:** 5.0/5.0 stars **Reviewed by:** Monico C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** The like the easy to use design with plenty of options, templates and stock library. The ablity to create a landing page. (super easy) The pricing is reasonable for the amount of features and subscribers Newsletters read great on mobile devices **What do you dislike about UseINBOX?** I've only been using this for a few months with no issues. I wish I would have found this earlier. **What problems is UseINBOX solving and how is that benefiting you?** I needed a switch from another provider. It was hard to use and confusing. I found UseINBOX to be much easier and straight forward with their layout and format. ### 10. Mailchimp alternative with multiple senders option and API **Rating:** 4.5/5.0 stars **Reviewed by:** Tomasz M. | Lead Full-Stack PHP Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about UseINBOX?** As the title states, I love that this tool allows me to use one account to handle my multiple businesses. I build saas software and have 15 different business identities with 100 more ideas planned, this tool will help me a lot in keeping everything in one place. Another essential part of it is the API. Being able to control my account via code will allow me to instantly add newsletters from each SAAS that I build out. The product is feature-rich and I'm sure that in the future, all of these features will be built upon, allowing me to use this software as my main newsletter app for all of my projects regardless of the type of product. Some sections are easy to use, but I am most focused on the API limitations. This is a great tool for anyone who needs a newsletter for more than one business and wants to keep everything in one place. **What do you dislike about UseINBOX?** The website definitely needs a UX overhaul. Devs, feel free to reach out to me if you want me to get on a call with you and walk through some of the improvements I'd suggest. Overall, there's a lot of room for improvement in the design as well as how things can be interacted with. Use of multiple domains for different products is a bit confusing. Landing pages don't allow custom urls leaving us with a monstrosity of a link. Templates cannot be searched. Template categories (in landing pages) are not sorted alphabetically and scattered, while template categories in newsletters have categories that don't have any templates (see IT / Technology). Submit buttons are on the top only, even if the page is long, which means you fill the items is going downwards, but to finish things up you must scroll back up to the top. Validation prevents campaigns from being sent out if the company profile is incomplete, but the validation doesn't hint at what's missing in the profile. There were a few other things I don't recall, but I'd be happy to do the onboarding with you, so you can see what I mean. **What problems is UseINBOX solving and how is that benefiting you?** I've been using main-stream competitors but had an issue with maintaining accounts for other businesses I own. Some businesses have 100 subscribers, some have 2k, one has 5k. In order to check them all I have to create separate accounts for each business, log out, log in, sometimes go through the process of validating that I am who I say I am. In short, Mailchimp would not allow me to have everything in one place, useInbox solves that problem for me. ### 11. UseINBOX is a winner **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about UseINBOX?** UseINBOX is a robust email software service. One benefit for us is that the we were able to get UseINBOX on an LTD so it is very cost effective for what we want to use it for. Inbox has a lot of functionality for its cost and rivals many of the comparable email services. I'm not a software expert by any stretch of the imagination. UseINBOX has a very easy UI for me to use. There are step-by-step processes to create a newsletter or landing pages and an adequate level of templates. Although we switched because of price, the functionality cannot be beat as far as I'm concerned. **What do you dislike about UseINBOX?** I don't have any cons currently for UseINBOX. I do always look for additional integrations but for the value that the program currently offers, that can hardly be considered a con. **What problems is UseINBOX solving and how is that benefiting you?** Be able to email to and maintain a customer list. I am in the process of increasing email marketing into my sales mix. ### 12. Effective and Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul Anton V. | Proprietor, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about UseINBOX?** I tested Inbox last month along with other email marketing platforms. While other platforms offered higher limits, Inbox was the easiest to learn. 👍 Being new to this type of service, I tested as much as possible from the contact list, sender account, forms, landing pages, and newsletters. I sent a test newsletter, and Gmail and Yahoo immediately received it. While on Outlook, it ended in the spam folder. The newsletter creator (Inbox Brush) is easy and fun to use! There is plenty of templates and design options. And the output is beautiful, engaging Newsletters! 😃 🏆 This is a great app and will be helpful even for beginners. And Support is reliable as they answer within a few hours. ⚡ **What do you dislike about UseINBOX?** Maybe the interface can be more straightforward, but I guess it's just me since I am new to Email Marketing automation. The UI/UX is actually better than the others I tested. **What problems is UseINBOX solving and how is that benefiting you?** With Inbox, I can now perform Email Marketing at a professional level. I can have a better relationship with my customers thru engaging newsletters and email communication. I can monitor the performance of my email campaigns thru the Inbox Dashboard and make informed decisions quickly. ### 13. Great for automating emails **Rating:** 5.0/5.0 stars **Reviewed by:** Berin S. | Translator, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about UseINBOX?** I create email lists and automate them, the free version is enough for me right now. However, it's cheaper than a lot of services. **What do you dislike about UseINBOX?** Sometimes it's a bit complicated to use, trying to figure out takes time **What problems is UseINBOX solving and how is that benefiting you?** Creating bulletins and automating emails ### 14. Highly Recommended Email Marketing & Automation Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ezi S. | Trade & Procurement Manager, International Trade and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2021 **What do you like best about UseINBOX?** 1. The UseINBOX platform is not in its early development stages. It is a very mature product and can handle many business use cases. The UseINBOX platform allows corporate owners to maintain all their Email Marketing, Automation, Landing Pages, Analytics, and Third-Party Integrations. The best part is that you can manage multiple brands from one single account. 2. Another significant thing we love about the UseINBOX platform is that it supports the Right-to-Left (RTL) languages such as Arabic and Hebrew. It is now effortless for us to market to our global client base. 3. Behind a successful business, excellent customer service! The UseINBOX support team listeners to their customers’ feedback. We sent many questions, and all our questions were answered within 24 hrs! When it comes to customer service, I wish there were more than 5 stars to give! Please keep up this outstanding customer service! **What do you dislike about UseINBOX?** Nothing we can think of for now. Even if we find something down the road, we are not worried about it because the team members behind this platform are very responsive and listen to their customers' feedback. **What problems is UseINBOX solving and how is that benefiting you?** For my company, finding a complete All-in-One Email Marketing & Automation Platform has been a nightmare. For the past couple of years, my team and I have been testing many platforms claiming to have all the functionalities my business needs, but most of them come short. The UseINBOX platform allowed us to manage multiple brands from one account. The support of Right-to-Left (RTL) languages allowed us to extend our marketing to our global client base. ### 15. 2 years of experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Rafael R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about UseINBOX?** I think one of the most difficult features to get in a marketing tools are: 1. Deliverability and 2. Open Rate Inbox offers you amazing deliverability and open rate. I've tested a lot of apps, but this one is amazing. **What do you dislike about UseINBOX?** Sometimes some plans can be costly. But I think that it is worth the money. **Recommendations to others considering UseINBOX:** One of the main recommendations that I can do for you is sending only the emails that you need to. I mean, if you want to create a newsletter, you have to work on it and send each week or each two weeks. One of the worst practices in email marketing is send only emails for selling. This habit is a bad practice and it can be seriously received by Google, Outlook or Yahoo. So be careful. With this I understand that Useinbox will provide you the way but you have to take care of your own business. **What problems is UseINBOX solving and how is that benefiting you?** I had the problem of optimization in other email marketing tools. UseInbox doesn't have this problem. You can always send emails to your subscribers. On the other hand, you can be sure that you'll have a good experience in terms of deliverability and open rate. It's an amazing, amazing tool. ### 16. Great for entrepreneurs with multiple businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Wilton T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2021 **What do you like best about UseINBOX?** Until inbox, I had never seen an email marketing platform that allowed you to brand and send emails as different companies all under one account. This makes inbox stand out amongst its competitors. Inbox is easy to navigate with a clean interface which leads to a smooth user experience. The drag/drop editor is great, and they have well-designed templates to get you going. Mobile-friendly output is no issue with the HTML editor. Landing pages or signup forms are handled beautifully within Inbox. Most importantly, deliverability has been on point. You can see how your campaigns are doing by viewing the dashboard to review your stats/data quickly. **What do you dislike about UseINBOX?** No team login. You have to share your creditials so team members can access your account. **What problems is UseINBOX solving and how is that benefiting you?** There is no longer a need to have multiple marketing email service accounts. I am now managing the email marketing of multiple brands under one roof. Inbox makes things easy and saves a lot of time. ### 17. A worthy contender in the Email Marketing space **Rating:** 5.0/5.0 stars **Reviewed by:** Amarnath P. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2021 **What do you like best about UseINBOX?** Inbox is a service that caters to my small business needs and at a price point that does not pinch. The no-code interface for me to create HTML newsletters/emails is a boon considering that being a small business we do not have an in-house tech person. I just need to spend a few minutes to spin an email for me to distribute. I also love the fact that I can create landing pages to provide additional information to my clients on a single page and convert them from within that page. I usually had to create pages on my website to do that. The support and development team in Inbox is constantly thinking about end-users and is coming up with user experience enhancements. I personally love Inbox for my requirements and would not consider moving to any other platform for my email marketing needs. **What do you dislike about UseINBOX?** I have found Inbox to fulfil all my requirements. Maybe I do not yet use it for advanced use cases as others do but, for now, I am completely smitten and content with Inbox. Kudos to the team! **What problems is UseINBOX solving and how is that benefiting you?** Like mentioned earlier, the landing pages option is a boon. I am not depending on my website developer to create information pages for the offers we roll out and am able to spin a landing page right on Inbox with minimum effort. This has greatly reduced my turnaround time and cost. ### 18. A cost effective alternative for Mailchimp with an excellent rich email editor **Rating:** 4.5/5.0 stars **Reviewed by:** Tim P. | Founder, Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2021 **What do you like best about UseINBOX?** - When we looked at INBOX, it was because we were nudging limits on Mailchimp and though it's a great tool, it's also an expensive one. The path from free to paid is a steep one - INBOX was $22, Mailchimp $85 for 2,500 contacts at time of writing. - INBOX is pretty powerful, and we don't need much in the way of heavy automation, though that's there if you need it. - For me personally, it's good to be able to work with multiple domains. - Like Mailchimp, the limits are based on the number of emails you hold, but with no sending limits. If you communicate a lot, then it's a better option. - Set up was simple, and especially good in terms of DKIM, SPF etc. - I like the HTML editor way more than others I've used, including Mailchimp and Sendy. - I only contacted support the one time, but they were back to me pretty quickly. - I like the reports they generate. **What do you dislike about UseINBOX?** There were bugs early on which I found workarounds for, they may now be sorted: - There was a bug importing data into custom fields where that field is empty - I just put a blank space in which resolved the import issue but I expect it's now fixed. - Notification emails and general "it's now been sent" type messaging isn't great. With Mailchimp it's way clearer what's happening and when. - They took a while to approve my first mail - so plan for this. - It doesn't support tagging (in the Mailchimp sense of tagging). Nor do most other Mailchimp competitors, though. - If you have bigger lists but small email volumes overall, there may be other cost-effective alternatives out there like SendInBlue. **Recommendations to others considering UseINBOX:** Small lists, big volumes of email - go for it. **What problems is UseINBOX solving and how is that benefiting you?** Not having to pay Mailchimp fees to send emails to small to medium sized lists, and from multiple domains. Easier email design. Saved time and money. ### 19. Excellent value for email marketing solution **Rating:** 5.0/5.0 stars **Reviewed by:** Lex N. | Senior Director of Communications & Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2021 **What do you like best about UseINBOX?** You get a great bang for the buck for your email marketing dollars. I highly recommend Inbox for a company that needs a smart and affordable solution to their email marketing. Our team was looking for an easy-to-use, reliable email marketing software and we couldn't be happier with what we found. I love how it's automated, user-friendly, and the rates are great. Inbox is the best thing out there right now! **What do you dislike about UseINBOX?** The platform needs to add more integrations, such as Konnectzit. It would be great if they continue adding more email design templates. **Recommendations to others considering UseINBOX:** Good deliverability and an excellent alternative to other email platforms **What problems is UseINBOX solving and how is that benefiting you?** Inbox is integral to customer retention through regular and professional communications. Customer engagement is very important to my business. Email is a great tool to help me do this. Customers are more likely to be engaged and return for more when I use email to connect with them. ### 20. Email marketing made easy and simple! **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya S. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2021 **What do you like best about UseINBOX?** This is one of the email platforms I use daily, it is super easy and simple to use. It has all the features you would ever need for your email marketing campaigns. What I like about it is simplicity, UX is thoughtfully placed and intuitive. The other thing I like is automations, which help me with automating my email strategy and makes my life so much easier! There are quite a few options available for Triggers and Actions, like if someone joins the list do the following, etc. Makes it very easy for me to manage my user emails and keep them updated. Also, detailed analytics give me a good overall picture of how my campaigns are going and if there are areas that need my attention. It is my goto platform for email campaigns. **What do you dislike about UseINBOX?** One thing that I dislike is the Form builder, needs improvement in that area. UI has some room for improvement as it seems a bit dated and hard to setup. Other than that, no complains. **Recommendations to others considering UseINBOX:** Overall it is a good platform for sending emails and works without issues. Support is good and quick to respond. If you are looking for an email marketing platform, I would recommend you should definitely try UseINBOX, you won't go wrong! **What problems is UseINBOX solving and how is that benefiting you?** I save a lot of time using the platform because it is simple and not at all time-consuming. I can quickly set up email campaigns and also email automation with the drag and drop automation interface. I am able to manage my customer email and keep them up to date on automation. The email deliverability is good and as expected. Analytics give me a good idea of my overall campaigns. ### 21. Newsletter, forms, events, landing pages....... **Rating:** 3.5/5.0 stars **Reviewed by:** David K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about UseINBOX?** It offers a lot of services. I can create a Newsletter, form, push notification and so much more. I also like automation which is in "beta" for now but it works. Instead of paying a lot of money for other tools, I can easily manage a whole campaign in it. I really like automation. It's so powerful. Open, clicks, anniversary, tag, specific date etc. **What do you dislike about UseINBOX?** UX and UI could be so much better. It's super easy to navigate but it's a bit outdated. Also, it could have better analytics. The other thing is native integration. It does not offer much. I'm mainly missing and eCom integration as we have 4 online stores. We can use API but it requires a bit of coding which takes time. It's much better to have a native integration which you can easily set up and forget. **What problems is UseINBOX solving and how is that benefiting you?** Basically, we use it for Newsletters and automate our flow to let our subscribers know about upcoming news and sales. Sometimes we use a form to collect more leads. We would normally use it more but I'm missing deeper analytics. As I said above. The best is automation. We build up our flow and let it work by itself. Deliverability is also a big plus. Some other competitors struggle to deliver Newsletters well and it lands in a spam folder. ### 22. Works great for our small businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Pink Caviar M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** As a small business owner, I manage 3 websites and having them all in one place makes it easy for my wife and I. We started using UseInbox because we had separate EDM accounts for each of our businesses and wanted to put everything in one place. Also, it is reasonably priced compared to some others we have used like MailChimp, SendInBlue, MailerLite, YMLP to name a few. The one thing that was not a feature but more from using it is the tech support as they have been really helpful. We had issues when we changed from shared hosting to Google Workspace and they gave us custom txt records to help us migrate. **What do you dislike about UseINBOX?** No separate logins at this stage for each brand account (all mixed together) when you log in. The website feels a little slow at times to navigate around. **What problems is UseINBOX solving and how is that benefiting you?** Having everyone in one place has been a big help in keeping everything organised. My wife and I can view all our EDM reports together in one place. Plus when we looked at their automation workflows we get ideas for each other companies to integrate. Previously having separate EDM software would have different features but now we can collaborate easier when talking about EDM automation and strategy. ### 23. Inbox is a GREAT Email Service - So Glad I Found It! **Rating:** 4.5/5.0 stars **Reviewed by:** Jay G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UseINBOX?** Inbox has almost everything you could want for your email marketing needs. Now, rather than having multiple services for sending, newsletters, automation, landing pages - it's an all-in-one suite! And their customer service rocks, they're always updating and upgrading their services. Highly recommended if you're looking for an email marketing service! Oh, and their pricing is very competitive too! **What do you dislike about UseINBOX?** Honestly up to this point, there isn't much I dislike. I'm installing it on two of my websites now, with one taking over for another (more popular) service, because Inbox has impressed me that much. **What problems is UseINBOX solving and how is that benefiting you?** The all-in-one platform makes life easy. And now with their new newsletters, it makes my life so much easier since I can now do that in the same place. And the automation are amazing - honestly, if you don't have an email service with automation you really should, it makes your life so much easier. And I haven't even tested out the landing pages yet! ### 24. Found it Very Easy to Use. **Rating:** 4.5/5.0 stars **Reviewed by:** Dan C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** Really Like How Easy It Is to Learn. I watched the 5 minute video which helped a lot. All email programs seem to have their own style, but once I understood all the basics I found it very easy to use. I really like all the templates (over 100) because I don't really enjoy making emails from scratch - which you can do and you can also upload your own html code. I also like I can send from multiple users. So far I really like the program mainly because it's pretty simple. My pet peeve with email programs is when I get lost or can't find things. So far, so good with this InBox. After several emails the open rate was close to 45%. I'm sure that may go down over time, but so far so good. **What do you dislike about UseINBOX?** I have to test each sender email to make sure that my emails don't go into spam. That may be more on our end, though. One work email works flawlessly; the other has a tendency to go into spam. But with InBOX both seemed to work which is a bonus! **Recommendations to others considering UseINBOX:** I really like this email program. I would try it with a smaller commitment to get a feel for it and see if it's something you want to use for your business. We will most likely be upgrading to more names. **What problems is UseINBOX solving and how is that benefiting you?** It's saving us money vs the 'big boys' and Covid has impacted our business so every dollar counts. ### 25. Excellent tool at an affordable price **Rating:** 4.5/5.0 stars **Reviewed by:** Massimo G. | Biologo nutrizionista, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about UseINBOX?** I come from sendy, which is software I am very comfortable with. The only difficulty is that I always have to manually update the software and it doesn't have a block html editor. Then the initial configuration is not the simplest. So I'm always looking for a functional and economical alternative. I am testing inbox and find it very convenient and am considering doing the switch. I can do the same things, only in a much more comfortable way. If the delivery rate is good I will keep it forever. **What do you dislike about UseINBOX?** The biggest flaw is that it is young and not as widespread as other services, so if you want to integrate into the platforms you usually use, you have to work a little, or use zapier. **What problems is UseINBOX solving and how is that benefiting you?** I haven't solved any problems using inbox. I just find it more comfortable than sendy. ### 26. Email Engagement Made Super Easy with InBox **Rating:** 4.0/5.0 stars **Reviewed by:** Balasubramanian V. | Director - New Business, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UseINBOX?** Inbox Apps and the Landing Page Designer and Templates that come with that. Even the newsletter builder is straightforward to use, even for a layperson. The Contextual help throughout the application is impressive and so is the support. We have integrated it with Woocommerce and Typeform and its super easy. **What do you dislike about UseINBOX?** Automations can be better. Though it suffices our need, we need more integrations. Team features also need improvement. **What problems is UseINBOX solving and how is that benefiting you?** We are using Inbox for engaging with Woocommerce Customers. We also use Inbox Apps for Transactional mails and email verification ### 27. Found the email marketing tool we were looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Ray M. | Product Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UseINBOX?** Unlimited emails is the best feature which we don't need right now but gives us the comfort we have it if needed in the future as we grow our list. We are happy to stop using Mailchimp which will save us a lot of costs going forward. **What do you dislike about UseINBOX?** The UI isn't as modern as some other tools we've tested but the drag and drop editor is easy to use and smooth. **What problems is UseINBOX solving and how is that benefiting you?** I didn't realise we'd need the newsletter templates but they're actually great. The biggest problem it's solving for us is the ease of use. We had our email setup in minutes and were able to start a campaign right away. I need something super simple for the team to pick up and run with so Im confident Inbox will be the best choice for us. ### 28. Good Solution for Sales Reps **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Senior Inside Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** Their verification tool for emails are fantastic. It an extra fee but it has helped clean up some of my old lists. The service is simplistic in a good way. Mailchimp and others can easily confuse a sales rep trying to do their own individual campaigns. Inbox can't really confuse you in making your newsletters. You wont need training, classes, or an on staff expert to understand the service. **What do you dislike about UseINBOX?** I wish I could drive down deeper into data. I love data that is the only reason why. The data they do provide is good but I would like to see all clicks on a contact not just the first url they clicked on for that campaign. **What problems is UseINBOX solving and how is that benefiting you?** No more mail merge that doesnt let you know if someone opened the email or even saw it. ### 29. Valuable Email Tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Jason C. W. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** Clean, intuitive interface. Can have the same contact on multiple lists, without being charged separately for each contact. **What do you dislike about UseINBOX?** For each email you put together, you can only save by the subject line. In some cases, we are sending out multiple emails in a short campaign, it would be great to be able to also to have a separate, more intuitive internal name for each email. **What problems is UseINBOX solving and how is that benefiting you?** Engaging with customers and prospects. ### 30. Brilliant newsletter feature and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Miroslav S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about UseINBOX?** INBOX is a great tool overall. The UI is quite good and simple to navigate, and the analytics is comprehensive. I'm Excited about webhooks and other automation. The VERY IMPORTANT THING is that you’ll get high deliverability. I’ve tested a lot of times, and all the times my email arrived in inbox, never to spam or promotion in Gmail and least but not less you’ll find that your score in mail-tester.com is always 10/10, which is highly recommended when you’re sending email marketing. **What do you dislike about UseINBOX?** I would like to have more automation and integration features. **What problems is UseINBOX solving and how is that benefiting you?** Automation and integration features for email marketing. ### 31. Mailchimp Replacement! **Rating:** 4.5/5.0 stars **Reviewed by:** Alex L. | SEO, Website Builder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** The thing that i really like about Inbox is that i can have several brands in the same account and that is a time saver, i no longer have to log out and log in to another email account. I have replaced Mailchimp for Inbox and this has been the best decision in terms of money and peace of mind **What do you dislike about UseINBOX?** The user interface could be really improved, this kind of interface was fine years ago, but nowadays there are more visually aesthetic and user-friendly interfaces. They should really consider a facelift. **What problems is UseINBOX solving and how is that benefiting you?** Time saver, i do not need to log in to different email marketing accounts in order to send emails from different brands ### 32. Simple, Easy-to-Use Emailing Software That Does The Job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UseINBOX?** - The price is reasonable for what you can do with it. If your goal is to send regular emails to your list without any crazy automations then INBOX will do the job for you efficiently. Perhaps if you get their PRO version, you can automate most of the tasks. - The platform is straightforward and easy-to-use. You won't need any special training to be able to use it effectively on your own. But even if you need some help, they have tutorials and expert staff ready to assist you. - The Newsletter builder is nice and convenient. You can easily create beautiful emails that will convert. **What do you dislike about UseINBOX?** At first, I had issues when logging into my account, but their support fixed that. Since I'm on the Plus plan, a limiting functionality for me has been the lack of email automation. But this can be fixed if you upgrade to their PRO plan. Another thing is the sending speed - "PRO" accounts send faster than "Plus" ones. Finally, the last thing that I dislike is that their platform has been separated into different sections/apps, which are hosted on other domains. The color in the header section changes when you land on them so I think they can work on improving this part of their UX. **What problems is UseINBOX solving and how is that benefiting you?** Sending newsletters to affiliates mostly. The emails are non-transactional (mostly about news, changes and affiliate promos that we run) ### 33. Great tool for email marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** The UI is very modern and straightforward. It makes the software very easy to use. I love the Newsletter builder! It's so simple to use and builds beautiful, very professional emails. We've had a lot of great feedback on our newsletters. People were surprised that a small startup like ours already has such polished-looking marketing. :) The newsletter templates that INBOX provides are very helpful to get started. I also like that the newsletters built with the tool are responsive and thus adjust to a mobile format if people view the email on their phone. That is SO important these days! The tutorial videos make it much easier to find your way around when you first start using INBOX. Overall, I'm a big fan! **What do you dislike about UseINBOX?** It would be nice to have the option of creating several "agent" logins for the same account. I want to be able to give some of my team members access so they can work on some Newsletter designs or the like, but at the same time don't want to hand over my "master" login credentials. **Recommendations to others considering UseINBOX:** They have great technical support. **What problems is UseINBOX solving and how is that benefiting you?** It helps us create and send very professional and nice-looking email campaigns. The tools are so easy to use that it saves us a lot of time on the design process. ### 34. My email marketing results have grown substantially **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about UseINBOX?** I love how easy it is to design a landing page or a newsletter and launch email campaigns in a few seconds. The interface is easy to navigate and work with, even for a beginner like myself. **What do you dislike about UseINBOX?** I wouldn´t dislike anything at the moment; if I were to ask for anything else, it would be having white-label (no UseInbox branding) in my email campaigns. **What problems is UseINBOX solving and how is that benefiting you?** I am designing landing pages and newsletters to keep my email list up-to-date with news, new products, promotions, and new services. I have saved at least 5 hours of tedious designing and coding work every week with UseInbox; I just click a few buttons, add a little bit of content, and the campaign is ready to go. I love everything about it. ### 35. Great deliverability and friendly interface **Rating:** 5.0/5.0 stars **Reviewed by:** Raul F. | Gestión de Proyectos Digitales, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about UseINBOX?** I like that it is a mature company in the market of email marketing and marketing automation. It offers a clean interface for designing newsletters and sends with excellent deliverability. I also like that the costs are not too high compared with other similar platforms. **What do you dislike about UseINBOX?** I dislike that at the time of writing, the landing pages do not offer own domain customization. **What problems is UseINBOX solving and how is that benefiting you?** The high cost of some marketing automation platforms may be an issue when scaling the number of contacts. With Useinbox you can start making your digital company grow without that fear, and without missing the good features of any professional email marketing tool. ### 36. Cost-effective all-in-one solution for newsletter campaigns **Rating:** 1.5/5.0 stars **Reviewed by:** Jurgen P. | Director Strategic Initiatives and Marketing Communications (TME), Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** I run a small business and I need to find a way to keep my customers up to date with our latest products and offers all year round. When I started I was using Mailchimp but it was expensive, slow, and difficult to use. So I was on the lookout for something else and came across Inbox. Inbox lets me create and send personalized marketing emails and newsletters to my list of website subscribers and customers. It is a cost-effective solution that does not compromise on features and ease of use. **What do you dislike about UseINBOX?** I'd like to see more integrations, for example with Optinly. **What problems is UseINBOX solving and how is that benefiting you?** Newsletter design, sending, and tracking. ### 37. Newsletters Automation Dream **Rating:** 4.5/5.0 stars **Reviewed by:** Justin M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UseINBOX?** I love how it makes us able to do the Newsletters without any effort. This has already made our company money by adding this as part of our tech stack! Easy to use and creates great looking emails. **What do you dislike about UseINBOX?** At first, the UI is a bit different and it took me awhile to get used to it, but after I understood how they think and how they designed the system, everything just worked. **What problems is UseINBOX solving and how is that benefiting you?** I was not making any newsletters as part of our marketing because of the monumental task and effort I thought it would be to create weekly outreach to our clients. With INBOX...everything changed. ### 38. This could be the next Klaviyo competitor if it continues with updates! **Rating:** 4.0/5.0 stars **Reviewed by:** Chris W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** I've been really happy with the new features they continue to roll out and look forward to having this available for years to come. The best part is how full-featured the tool is for automations and pathing - love it! **What do you dislike about UseINBOX?** Nothing glaring at the moment - maybe a more 2022-ish looking interface? **What problems is UseINBOX solving and how is that benefiting you?** I'll be able to know for sure how well this holds up with ecommerce brands long-term, but I'm used to using other previously using other well-known expensive mail providers. Best ones so far is the pricing and features are cheaper than what I'm used to using with competitors for my newsletters. ### 39. Great for serial entrepreneurs **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe P. | Founder/Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about UseINBOX?** UseInbox is ideal if you have multiple brands/businesses and don't want to keep logging into different accounts to manage all your lists. The interface is clean and it's all straightforward to use. It works really well for me, and is great value for money. **What do you dislike about UseINBOX?** It's all been fairly positive so far. It's still a relatively new product so I'm looking forward to seeing what they add to it in future. **What problems is UseINBOX solving and how is that benefiting you?** It has been perfect for me to have the one account where I can build email lists for multiple different businesses I own. ### 40. Create beautiful and GDPR and CASL compliant email campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Kerem C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2021 **What do you like best about UseINBOX?** We were tired of wasting time and money on clunky email marketing tools. With INBOX, each member of the team became a pro designer in a few clicks. You don't need to code or have any design skills to create beautiful campaigns from scratch. This drag-and-drop based platform is also GDPR and CASL compliant. You can use INBOX more effectively with the increasing number of integrations. **What do you dislike about UseINBOX?** Ready-to-use integrations are still limited, but you can always use it over INBOX API, which has neat and clear documentation. **What problems is UseINBOX solving and how is that benefiting you?** We use INBOX for email marketing but it also has NOTIFY and VERIFY apps. ### 41. Huge problem solver!! **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas C. | Film Direction, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** The possibility of dealing with multiple brands and businesses within only one email marketing provider **What do you dislike about UseINBOX?** I've got no significant concerns whatsoever. The only thing that I think has room for improvement: Possibly is a rehash and simplification of the UI design. **Recommendations to others considering UseINBOX:** Just make a test! You won't be disapointed! **What problems is UseINBOX solving and how is that benefiting you?** Huge problem solver!! Before discovering the INBOX service, I was having a bad time juggling between two email marketing providers... It really was a pain. INBOX brought me the greatest value possible, offering the support for dealing with multiple brands within the same email marketing provider! ### 42. Great Sendinblue alternative **Rating:** 4.5/5.0 stars **Reviewed by:** Võ Minh T. | Deputy Manager Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UseINBOX?** INBOX is a cloud email marketing platform that is really easy to set up and has features that help your business. I love the email template, white label. **What do you dislike about UseINBOX?** Improvement needed: More template, automation very basic **What problems is UseINBOX solving and how is that benefiting you?** I hate trying to manage my emails all day long. The thought of staying on top of every single email that comes in & writes out different responses is daunting. I'm glad I found UseINBOX-- they were able to do all that for me and even keep track of the number of emails that were opened and clicked on! ### 43. An excellent software that is improving all the time **Rating:** 5.0/5.0 stars **Reviewed by:** Lloyd H. | Managing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about UseINBOX?** It is comprehensive and very easy to use. It has everything you need to get up and running at a fraction of the cost of other alternatives, and they are improving all the time. **What do you dislike about UseINBOX?** there is nothing I dislike having used other autoresponders i find it has all that the big players have **What problems is UseINBOX solving and how is that benefiting you?** saving a fortune on my old mailchimp account ### 44. An Economical alternative to other marketing platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Joe B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about UseINBOX?** It offers almost the same as what the big guys provide for a marketing platform. It has an editor where you create the newsletters. It does have integration and automation to some degree and will work just fine for the majority **What do you dislike about UseINBOX?** The interface can be better and more user-friendly. Automatic import from Mail chimp did not work for me. I had to import using a document. I did not see where all the assets are stored if they are. **What problems is UseINBOX solving and how is that benefiting you?** It is an affordable alternative to more expensive marketing platforms ### 45. Now reaching a prospect's 'Inbox' is simple **Rating:** 4.5/5.0 stars **Reviewed by:** Aryan S. | Writer - "Angrezi Mein Kehte Hain" , Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2021 **What do you like best about UseINBOX?** Deliverability and simplicity, these are the must-haves for any email service, and Inbox scores well in these. The ready templates are professionally designed and they do save time. This is especially good for newsletters, support for transactional emails adds to the overall usefulness **What do you dislike about UseINBOX?** It has all the features, may be the WYSIWYG editor could be improved more, default settings for the newsletter will save time and we will not need to setup for every newsletter. **What problems is UseINBOX solving and how is that benefiting you?** Newsletters> It has made my task much easier with templates and a simple workflow ### 46. very nice email marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about UseINBOX?** Great prices and an easy to use platform Inbox. I recommend it to beginners, but even if you scale, they can do it with you. An inbox is a tool that allows you to create and launch an email campaign. It has a good user interface, you can create templates for emails and follow-up campaigns to easily send emails to your subscribers automatically. It also has a good reporting section where you can see how your emails are performing at different stages of your campaign. Including automation and good customer support. Also, the email builder is one of the easiest I have tried. **What do you dislike about UseINBOX?** None until now, just hoping to continue growing with them. **What problems is UseINBOX solving and how is that benefiting you?** Email Marketing but also to be consistent on it ### 47. Great way to clean up your email list **Rating:** 5.0/5.0 stars **Reviewed by:** Kazeem A. | Computer Network Specialist, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2021 **What do you like best about UseINBOX?** I love UseINBOX because it is so simple and it makes my life so much easier. I find it to be a huge time saver and my favourite is being able to verify emails. Give it a try! **What do you dislike about UseINBOX?** I didn't see anything regrettable about UseINBOX you can start free **What problems is UseINBOX solving and how is that benefiting you?** The fact that I can verify emails on this site is also a big plus when I am trying to clean my list or make sure my list is up to date with good emails ### 48. Good for email marketing or transactional emails **Rating:** 5.0/5.0 stars **Reviewed by:** Rithvik P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about UseINBOX?** I like the UI/UX of UseInbox easy to navigate around the app. Email design-builder is really good simple to use even for people with less technical knowledge. The best part is unlimited sending to your contacts. **What do you dislike about UseINBOX?** I would like more integrations on the platform, integrations play a major role when you run a campaign. **What problems is UseINBOX solving and how is that benefiting you?** Easy to use no complex workflow and sending unlimited emails to subscribers is really good saves a lot of money comparing to other services which charge per email. ### 49. Affordable and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about UseINBOX?** With INBOX I can: Edit and manage contacts Create newsletters Send A/B split campaigns Download the reports Design landing pages and forms Set up some automation workflows (from a blank page or from a template) Create a website with an event calendar and send automated emails to the people interested. **What do you dislike about UseINBOX?** The UI could be updated and more user-friendly. I'd like to see more integrations. **What problems is UseINBOX solving and how is that benefiting you?** I use UseINBOX to manage my clients' email marketing: sending newsletters, creating subscription forms, etc... ### 50. Most used tool in our business **Rating:** 5.0/5.0 stars **Reviewed by:** David F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about UseINBOX?** I love the easy of creating unique campaigns within useinbox.com. Extremely user friendly interface **What do you dislike about UseINBOX?** I currently don't like the fact that when creating a campaign I experience some UI issues. Although I think it has to do with my adblocker software that I am using. **Recommendations to others considering UseINBOX:** I would recommend UseInbox to anyone looking for an alternative to Mailchimp that doesn't break the bank **What problems is UseINBOX solving and how is that benefiting you?** UseInbox.com has replaced mailchimp completely for my business ## UseINBOX Discussions - [How has UseINBOX impacted your email marketing efforts, and what features do you rely on?](https://www.g2.com/discussions/how-has-useinbox-impacted-your-email-marketing-efforts-and-what-features-do-you-rely-on) - [What is UseINBOX used for?](https://www.g2.com/discussions/what-is-useinbox-used-for) - [View UseINBOX pricing details and edition comparison](https://www.g2.com/products/useinbox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+05%3A26%3A58+-0500&secure%5Bsession_id%5D=88b4d7b1-80d8-4836-8e80-f39024c1f5b2&secure%5Btoken%5D=b916735f0daa4f7e0b707c571092cda2a3fc41a66b8c9f5e8adf3ed238abce99&format=llm_user) ## UseINBOX Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top UseINBOX Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,664 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,442 reviews) - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - 4.6/5.0 (1,094 reviews)