UpPromote: Affiliate & Referral Reviews & Product Details

Setting up a new affiliate program can feel overwhelming, especially when you're doing it for the first time. What stood out for me was the quality of customer support during setup. I worked with Tanie, who was genuinely helpful — she oriented me to the platform efficiently and made sure I was pointed toward the right features for my specific use case. Because of that support, I was able to launch a fully functioning program without the usual trial-and-error frustration. The tool does what it promises, and the team behind it makes sure you can actually use it well. Review collected by and hosted on G2.com.

There is a bit of a learning curve getting familiar with where everything lives when you first log in. Nothing that support couldn't help work through, but a more guided onboarding flow from the start would make the first few minutes less overwhelming for new users. Review collected by and hosted on G2.com.

What I like best about UpPromote is how simple it makes managing both affiliate and referral programs in one place. The platform is easy to navigate, offers reliable tracking, and provides useful automation features that reduce manual work. Onboarding partners, creating referral links and discount codes, and monitoring performance can all be done efficiently, making it a valuable tool for growing sales and brand awareness. Review collected by and hosted on G2.com.

There is not much to dislike about UpPromote. Some of the more advanced features can take a little time to learn and fully optimize, especially for users who are new to affiliate marketing. However, the platform offers helpful resources and support, making it relatively easy to overcome the initial learning curve and get the most value from the software. Review collected by and hosted on G2.com.

UpPromote has made it much easier for us to build and manage our affiliate programme directly through Shopify. The best thing is that everything is simple to track in one place: affiliate links, discount codes, commissions, referrals, applications, and payouts.

It has helped us generate more revenue by making it easy for partners and affiliates to share our products using their own links and codes, while giving us clear visibility on where sales are coming from. The tracking, commission settings, affiliate dashboard, coupon management, and multi-level/network commission features have all been really useful as we grow.

The platform is also straightforward to use, and the support has been excellent. Lina was kind, patient, responsive, and very helpful when guiding me through the setup. Review collected by and hosted on G2.com.

Nothing major so far. Some of the more advanced settings can take a little time to understand at first, especially when setting up multi-level commissions and email/domain authentication. But whenever I’ve been unsure, the support team has been very responsive and helpful, so it hasn’t been a real issue. Review collected by and hosted on G2.com.

Works perfectly. Also the customer support is pretty good, Evans (customer support) helped me figure out the solution of an issue in less than 5 minutes. I recommend. Review collected by and hosted on G2.com.

nothing, everything is working well so far Review collected by and hosted on G2.com.

Great app. Does what it says, and for a great price. Customer service responds instantly. And you get agents like Maya who are there to actually listen, then help based on what they heard as an issue. Not the standard script. Worth getting, even if just to try Review collected by and hosted on G2.com.

Not Much. It's fast, and reliable and integrates well with website Review collected by and hosted on G2.com.

The signup and onboarding process was straightforward — I had our affiliate program structure set up within an hour without needing to dig through documentation. Support was responsive and clear; Maya walked me through updating the sign up form, and answered follow-up questions quickly rather than pointing me to a help article. Review collected by and hosted on G2.com.

I've only been using it for a couple of days so I haven't run into any issues yet — I'll have a clearer view once I've run a full payout cycle and had affiliates actively driving traffic. Review collected by and hosted on G2.com.

The customer service is top notch! They helped me work through an issue I had with a merchant. Review collected by and hosted on G2.com.

The merchant I worked with discontinued and my dashboard went with it leaving me unpaid funds and nothing to show for it. Affiliates deserve a right to access their profile to at least request this payment from the merchant before everything disappears Review collected by and hosted on G2.com.

We like it because the platform simplifies affiliate management across multiple countries and stores. It has streamlined our workflow and helped us scale our affiliate program with confidence. Review collected by and hosted on G2.com.

The main area for improvement is the interface, which feels a bit simple compared to the platform's powerful features. we’d also love to see more advanced analytics and reporting settings, along with a faster and more intuitive way to view and navigate an affiliate's network or referral tree. Review collected by and hosted on G2.com.

We love using UpPromote and can absolutely recommend the tool! The handling is very easy and clear – you can find your way around immediately without a long training period.

We use it for both our professional staff partners and our content creator partnerships, and it works smoothly in both areas. A clear recommendation for anyone looking for a straightforward and reliable affiliate/partner tool! Review collected by and hosted on G2.com.

Honestly, from our experience, there is hardly anything to criticize. If we had to mention something, it might be that the reporting could be a bit more granular and the onboarding process for less tech-savvy partners could be made a bit easier. However, these are minor issues that do not diminish our recommendation of 10/10. Review collected by and hosted on G2.com.

I appreciate the great support and the easy handling of UpPromote: Affiliate & Referral. It is especially helpful that the support is available around the clock, which provides great assistance when you can't move forward on your own. Good statistics are accessible and the setup was user-friendly and seamless. The installation was super easy, partly thanks to Shopify, and everything was self-explanatory. I also find it great that you are not immediately tied to a subscription or plan. Review collected by and hosted on G2.com.

So far, no bad experiences made. Review collected by and hosted on G2.com.