UpPromote: Affiliate & Referral Reviews & Product Details

I really appreciate the flexibility in features of UpPromote: Affiliate & Referral and the support team, who are always responsive and helpful. The custom affiliate links, earning tracking, and smooth gifting options are great. The features are so comprehensive, like email sequences for affiliates, beautiful sign-up forms, in-app chat, and a dashboard for affiliates to manage payments and track their earnings, which helps my brand look established and trustworthy. I also enjoy the many payout features. Review collected by and hosted on G2.com.

The affiliate dashboard should be customizable; it's not the most aesthetic looking and not on brand for me with the colors. It works great but not the most visually appealing. There was a big learning curve because I was new to this. It was easier with the support help, but that's how it is when you want lots of features, that means lots of work. Review collected by and hosted on G2.com.

I really appreciate the ability to have a tiered system with UpPromote: Affiliate & Referral, as it automates the process for affiliates to move to another tier once they hit a certain threshold. This feature really helps streamline my efforts. Additionally, the customer service is excellent; they resolved an issue I was having in just a couple of minutes. The capability to have automated discount codes generate in the format I choose when someone signs up as an affiliate is another highlight for me. Review collected by and hosted on G2.com.

I'm not a fan of the additional cost that comes with paying an extra percentage on every sale made, on top of the monthly or annual subscription. It seems quite high. Review collected by and hosted on G2.com.

What I like best about UpPromote: Affiliate & Referral is how much it simplifies the process of managing an affiliate program. It is easy to keep affiliates organized, track referrals, manage commissions, and handle payments in one place. The automations and built-in features save a lot of time, and the platform has helped streamline our affiliate process overall. Review collected by and hosted on G2.com.

There is a bit of a learning curve at first. It took some time to understand all the settings and features, but once we got familiar with it, the app became much easier to use. Review collected by and hosted on G2.com.

Customer service was confidence inspiring. Very helpful and responsive. I've only been using the app for a short while, but so far my experience has been great given the responsible pricing. I used the Klaviyo integration and it was simple to setup. The UI straightforward and not cluttered.

The site loading speed and reliability seems to be pretty good so far. The use AI in their customer service and it seems to be helpful. Review collected by and hosted on G2.com.

Nothing to add at this time. Haven't experienced anything bad. Review collected by and hosted on G2.com.

The link and coupon tracking are incredibly accurate and reliable, which saves us a lot of manual work. The affiliate dashboard is clean, intuitive, and easy for our partners to navigate. It gives you a solid infrastructure to scale a referral program without glitches. Review collected by and hosted on G2.com.

Some of the advanced settings and multi-level configurations have a bit of a learning curve to set up correctly at first. Also, the design customization for registration pages feels a bit rigid unless you upgrade to the higher-tier paid plans. Review collected by and hosted on G2.com.

I use UpPromote: Affiliate & Referral for my Shopify platform to get affiliates. What I like most about it is the great customer service with excellent communication and quick response time. It's also very easy to add to my online store, making the initial setup incredibly simple. Review collected by and hosted on G2.com.

I find the cost a little high, although they offer a free tier. I think that a better payment plan would be an improvement. Review collected by and hosted on G2.com.

As the Website Manager at BoxoUSA, I love that UpPromote operates seamlessly directly inside our Shopify Plus admin dashboard. It makes managing our entire affiliate ecosystem incredibly streamlined. I was able to easily build a custom-branded affiliate sign-up page that perfectly matches our storefront's aesthetic without needing a developer. As the admin, it's very intuitive for me to review new customer sign-ups, track their unique discount codes, and quickly approve commission payouts via PayPal or check all from one centralized hub. Review collected by and hosted on G2.com.

While the front-end of the program is great to manage, I find the back-end PayPal integration for automatic payouts overly complicated. Setting up a direct connection between UpPromote: Affiliate & Referral and PayPal to automate our commission processing takes far too much configuration. It’s so tedious, in fact, that I’ve chosen to bypass the automation altogether. For me, it’s much faster and easier to process payouts manually through our business PayPal account, then return to the UpPromote app and manually mark those affiliates as “paid.” I really wish the payout integration were as seamless to set up as the rest of the Shopify app. Review collected by and hosted on G2.com.

I like how UpPromote: Affiliate & Referral makes it easier to set up affiliates for success, track their performance, and pay out commissions while keeping everything organized in one place. Their customer service has been wonderful, answering all questions in a timely manner. I also appreciate how simple the initial setup was, with great support from customer service. I enjoy how discount codes are set up and that there is an anti-leak option too. Review collected by and hosted on G2.com.

Sometimes it can be difficult to find certain things in all the tabs – feels like I have to go searching for some things. Review collected by and hosted on G2.com.

The platform is easy to understand and offers a good range of functionality for managing an affiliate programme. The setup process has been straightforward, and I like that I can manage everything from within my Shopify store. Review collected by and hosted on G2.com.

I’m still relatively new to the platform, so I haven’t identified any significant disadvantages yet. Review collected by and hosted on G2.com.

Customer service was the best part of my experience. I was helped by Mina, and she did an excellent job. She answered my questions quickly, was professional, friendly, and made the setup process much easier. The platform itself is easy to understand, but the support really stood out. So far, I am very satisfied with the assistance I received and have nothing negative to say about the customer service. Review collected by and hosted on G2.com.

The main downside is the pricing. The software works well and offers many useful features, but the Professional plan is quite expensive for a small business that is just starting with affiliate marketing. It would be great if there were more affordable options or fewer feature limitations on the lower plans, making it easier for new businesses to grow before upgrading. Review collected by and hosted on G2.com.