UMAI Features

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Addition of necessary external data, applications, tools, or features

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and manage schedules and meetings via an integrated calendar

Ability that lets customers add themselves to a publicly available waitlist

Manage and support multiple locations

Import and export data to and from software applications

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Alter the layout and content of reports

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reminders sent via email

Receive and/or send email notifications for urgent updates, requests, or other information

Accept and process credit card transactions

Monitor wait time and abandonment for incoming requests that have not been routed

Check-in and out via a mobile device or kiosk

Specific for use in spas and salons

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Notifications that are delivered to users as soon as an event occurs

Record customer information, purchase history, and other notes

Manage various aspects of appointments including booking, rescheduling, canceling

Arrange tasks based on the level of priority or urgency

Notifications via mobile devices

A report showing what actions customers perform

Access previous interactions or concerns to maintain customer relationships

Receive data and information in real time

Track the position in queue in real-time

A collection of customer information such as contact details, demographics, previous interactions, etc.

Accept and process customer payments for products or services using hardware and software

Book meetings and appointments through a website or digital platform

Estimated waiting time in the queue

Electronically collect payments for goods or services

Timed notification for any upcoming task, deadline, appointment, or activity

Use AI to generate content in the form of text, images, videos, etc.

Serves restaurants

Application programming interface that allows for integration with other systems/databases