Uitrial Reviews & Product Details

What I liked most about interacting with Uitrial was their approach to work. They fully investigated our request and suggested the best format for user testing. After testing, we got great material to process and improve the product! Review collected by and hosted on G2.com.

There was a little confusion about the test accounts for the respondents. But overall, this did not affect the results of the study. Review collected by and hosted on G2.com.

The simplicity of the tool and the visible and understandable result

Uitrial as a tool works very conveniently, UI / UX is understood, the functionality is simple, it is easy to understand it. Audio and video greatly help to evaluate the elements in which the emotional reaction for the player was laid and makes it possible to understand the performance of one or another part of the game. When improving a game systemically, periodically running such tests during development will help to see if bug fixes have been carried out. Review collected by and hosted on G2.com.

Additional tool functionality (Scenes, Transcript)

We were not able to fully understand and evaluate the usefulness of these functions compared to the central function of the tool Review collected by and hosted on G2.com.

Guys are friendly, fast operating and flexible, which means that they are really trying to fulfill your request. Even if it doesn't fit "within the box". Review collected by and hosted on G2.com.

Faced a few bugs filling in the site-form, which were not critical and were corrected through the direct messages so it would not affect test results.

Also, it looks like the company puts some real effort into improving this tool and making it more comfortable. Review collected by and hosted on G2.com.

Flexibility of proposed solutions and operational support Review collected by and hosted on G2.com.

The current interaction experience did not reveal any inconvenience Review collected by and hosted on G2.com.

I liked the approach to work. They asked clarifying questions and formed the right group of people for testing. Review collected by and hosted on G2.com.

I did not notice this during the work, there were minor delays in finding people for the focus group, but this was due to force majeure circumstances that Uitrial could not influence. Review collected by and hosted on G2.com.

The presence of a breakdown in the video (to view the cases of interest) Review collected by and hosted on G2.com.

The price)) Other things were good. Thanks! Review collected by and hosted on G2.com.

I liked that the guys were able to take on the task quickly and be flexible in their approach. They also took it upon themselves to compile questionnaires, which we had difficulty with. Uitrial also prepared reports on the results and supplemented them with the specific data analysis we requested. Review collected by and hosted on G2.com.

There were slight delays on time, but I think it was due to the holidays. Review collected by and hosted on G2.com.

Responsive team, easy to set up a UI test, easy to analyze all the videos with speech-to-text side-by-side conversion. Review collected by and hosted on G2.com.

Need more user demographic transparency on the results, like age, city, and interests. Review collected by and hosted on G2.com.

Timing, quality and feedback.

Everything was done according to my expectations. Review collected by and hosted on G2.com.

Nothing.

Everything was done according to my expectations. Review collected by and hosted on G2.com.

Generally outstanding quality and fast task processing times. Uitrial really supports our team when our team is struggling.

Their managers are proactive and flexible. Review collected by and hosted on G2.com.

Not very suitable for complex and extensive research projects. Some of the more complex tasks can take a while to complete. But they are very communicative about possible issues. Review collected by and hosted on G2.com.