The customer support has been exceptional. Carli has been incredibly helpful, promptly addressing all of our questions and concerns. Since we started using UDA CO, our project management has notably improved. The customer portal has played a significant role, and communication with our clients has become much more effective. Review collected by and hosted on G2.com.

Interaction with Sage intact is not in place yet. Review collected by and hosted on G2.com.

UDA has some good things going with how they organize their cost items, groupings, etc. That component works well, as does the methodology of how they create and tabulate selections. I also like how you can include customized overhead / mark up calculations. The "to do" list functionality is pretty nice and allows you to add and track cost impacts. Beyond that, the graphics are ok, but very busy and way too much movement to navigate efficiently. Our "coach" Win Chandler was incredible, very kind, very helpful, but unfortunately working within the confines of an antiquated system. Review collected by and hosted on G2.com.

UDA is an extremely shallow program and by that I mean the following:

• Any successful contractor uses a numerical cost coding system. UDA does not. The word "cost code" does appear in their system, but it is useless as I was led to believe and believe me....I pushed against it hard.

• There is absolutely NO real method to track real, committed cost because there is no Purchase Order system. Again, the word "purchase order" is visible in the program but don't let it fool you. It is just a .pdf generator that is basically useless once it is created. If you want this to be in QuickBooks, you have to do double entry because it DOES NOT SYNC as you would reasonably expect.

• IMPORTANT: This program is mainly driven by QuickBooks. This is hugely impactful because QuickBooks is NOT designed to be a construction management software. THIS WILL CAUSE YOU AN ACCOUNTING DISASTER of epic proportions.

• Since the software is not driven by cost codes, the "linking" that is an OPTION and not even required, will absolutely wreck your job costing and forecasting.

• The client invoicing is an utter trainwreck. It is slow, it is extremely cumbersome, you cannot invoice for multiple change orders at one time and they have to be sent individually. This is massively irritating to our clients and it takes FOREVER.

• You are extremely limited on reporting. Yes, there are bunches of "reports" but they are all just .pdf generators and essentially produce useless documents.

• After several months of absolute devotion to this program, our bookkeeper essentially gave us a "them or me" ultimatum

• We ran 6 jobs through it and included a "collaboration software" cost line for each of the jobs. Every single client asked for a refund on that cost and refused to use it after about 1/3 the way through the project.

• While we were using UDA (prior to switching), we loved the idea of their integration with Square Take Off. During our use, it did not integrate as advertised and we kept receiving notifications that "it is a known issue, we are working on it"

• It is atrociously expensive

• Despite our best efforts, there are no online user groups that we could become a part of for peer conversation

• The bid request component is absolutely useless

• This is just the start... Review collected by and hosted on G2.com.

The client portal, and integration with QuickBooks Review collected by and hosted on G2.com.

Not sure, might need more time to uncover. Review collected by and hosted on G2.com.

UDA construction online thought of everything when they designed this software. I can't think of a feature or function they neglected considering. Review collected by and hosted on G2.com.

No real downsides. It is a little more expensive than other softwares, but it has more features. Review collected by and hosted on G2.com.

What is a platform that is easy, fast, and very simple to use, in addition to allowing you to manage multiple projects within the same platform and include attached files? Review collected by and hosted on G2.com.

The space is limited, which does not allow you to have a large number of files on the platform; that is the only disadvantage I see with this platform. Review collected by and hosted on G2.com.

Tracking and scheduling of my projects as from the estimations to the time of completion has really been made easier. The client portal has really helped in making communications very powerful between us and our clients. We can send emails and get back comments from our clients. We are also able to limit our clients on features that will lead them to higher productivity other than those that are not beneficial to them. Review collected by and hosted on G2.com.

I have no negative comments so far since this software is of great impact into our organization. The workflow has really been made easier and we are really pleased. Review collected by and hosted on G2.com.

Easy to manage dashboard. Excellent dedicated account rep customer service. Review collected by and hosted on G2.com.

The learning curve as with anything new. Review collected by and hosted on G2.com.

I like this system a lot because through this, I managed to integrate different functions such as sending emails, planning meetings with my team and creating presentations for clients, which facilitates my work and generates well-being among my staff and customer satisfaction.

I am happy, Construction Online, for its versatility in the platform and it is easier to access important information of the company from any location in order to work and streamline any necessary management, and this creates great progress since as we go for growth we can allow the visualization of the files and share them between departments without the need to use Microsoft Office.

It is also very rewarding to be able to count on the support of your staff as we obtain answers in a timely, effective and efficient way when there is any doubt or problem that may arise with the system. Review collected by and hosted on G2.com.

Actually, there is nothing that I do not like, sometimes I needed help with respect to some issues that lacked training, but after having everything was easier, and I managed to do my job in a faster way. Review collected by and hosted on G2.com.

I use UDA constructionline in tandem with UDA constructionsuite. ConstructionSuite is much more powerful for estimating, building schedules, creating contracts, and setting up a job. ConstructionOnline takes over once the job is underway. Clients are able to log in and see as little or as much information as you want. I like to show them the overview schedule by groups, the contract, the drawings, the contract budget, the draws to date, the change orders(pending and accepted), allowances, and specific daily logs with picture updates. Vendors can log in and also see as little or as much as you want to show them. You can send RFQ's to vendors(I still use csuite for this). You can send RFI's, transmittals, submittals, assign to-do tasks to team members, vendors, or clients. So instead of sending a question as an email and forgetting to followup, a to-do stays on your reminder list until the other person has completed it. It has a great punchlist tool. It is mobile, so PM's can take it into the field. Review collected by and hosted on G2.com.

It lacks a lot of the functions I feel are needed from UDA ConstructionSuite. So you need to use Csuite and CSonline in my opinion to get enough functionality. They merge fairly well, but not completely, and not automated. It does not have its own financial system, it still relies on QuickBooks (lousy software). The actual costs are not imported automatically, only when the job estimate is opened. It has no cashflow and earned income reporting. Review collected by and hosted on G2.com.