--- title: Ubiquiti Network Management System Reviews meta_title: 'Ubiquiti Network Management System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 39 reviews by the users' company size, role or industry to find out how Ubiquiti Network Management System works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 39 scale: '5' date_modified: '2026-10-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Ubiquiti Network Management System Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the excellent customer support provided by Ubiquiti, enhancing their overall experience with the system. (1 mentions)
Users appreciate the strong cybersecurity features of Ubiquiti Network Management System, enhancing their overall network security. (1 mentions)
Users appreciate the ease of use of the Ubiquiti Network Management System, finding installation and navigation simple. (1 mentions)
Users appreciate the user-friendly interface of Ubiquiti Network Management System, simplifying SSID network management for corporations. (1 mentions)
Users appreciate the super easy installation of Ubiquiti Network Management System, making setup a breeze. (1 mentions)
Users struggle with poor documentation when recovering their UDM Pro SE after firmware update failures. (1 mentions)

Top Pros or Advantages of Ubiquiti Network Management System

Top Cons or Disadvantages of Ubiquiti Network Management System

Ubiquiti Network Management System Reviews (39)

Reviews

Ubiquiti Network Management System Reviews (39)

4.5
39 reviews
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Federico  Z.
FZ
Federico Z.
Jefe de sistemas
Newspapers
Mid-Market (51-1000 emp.)
"Easy to use"
4/5
What do you like best about Ubiquiti Network Management System?

It's very easy to use, all you need is in the management Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

The captive portal is not easy to deploy Review collected by and hosted on G2.com.

José F.
JF
José F.
IM Manager - Central Amer and Caribbean en Wärtsilä
Oil & Energy
Enterprise (> 1000 emp.)
"One of the best tool for networking"
5/5
What do you like best about Ubiquiti Network Management System?

The best thing I see is the graphic and simple way to administer, manage the network resources provided by the tool. Easy to start and deploy for any type of business. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

For now, nothing to add or change, the tool is in. constantly updating. Review collected by and hosted on G2.com.

NO
Nicholas O.
ICT Consultant
Small-Business (50 or fewer emp.)
"Excellent for Wifi Management"
5/5
What do you like best about Ubiquiti Network Management System?

Ubiquiti consistently releases updates for all its product lines. This is important in today's networks, where the risk of a cyber attack or exploit is high. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

I dislike the routing products. I find their routing products aren't quite as full-featured as that of the product offerings from other vendors of a similar size. Review collected by and hosted on G2.com.

Oscar C.
OC
Oscar C.
Business Continuity Specialist
Small-Business (50 or fewer emp.)
Originally submitted 8/31/2022
"100% great performance"
5/5
What do you like best about Ubiquiti Network Management System?

I use the web interface to handle my client's wireless devices. Super practical! because I can see on the map which devices are in outage and be proactive. Before I used to drive 45 minutes to check the device, now I have to move my mouse a couple of swings and a few clicks and keystrokes, and I could see what is going on with the device. And because I have several clients, the maps gives me a clear view of where the outages devices are located.

I have access to the information related to the device: IP, MAC Address, and Devices around (ARP), which type of device is, the log and a nice diagram of the network conectivty plus a layer on top of google maps showing me the location of the device. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

The SMTP configuration is not easy and it's problematic to set it up if you have Microsoft Office 365 email accounts. In order to have the full service, at least ten devices must be registered. Review collected by and hosted on G2.com.

Firestorm G.
FG
Firestorm G.
Owner
Small-Business (50 or fewer emp.)
"Amazing performance and price for small to medium sized businesses!"
5/5
What do you like best about Ubiquiti Network Management System?

As an IT professional, I have used many brands of networking equipment. Most require an expert to setup. Ubiquiti is not like this at all. They offer top quality products that are easily setup and have you up and running in no time flat! Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

Ubiquiti does not have a great direct line for customer issues. Their community support pages are a fantastic resource that are answered by Ubiquiti techs within a few hours to a day or two. Review collected by and hosted on G2.com.

Dylan S.
DS
Dylan S.
Network Manager
Small-Business (50 or fewer emp.)
"If you use Ubiquiti you need this management system"
4.5/5
What do you like best about Ubiquiti Network Management System?

UNMS, now UISP, is an excellent tool for managing multiple Ubiquiti products in a single place. Anything you add in, whether Air Fiber or Edgeswitch, will backup its configuration during any changes made while connected with the management system and show you statistics on anything you could want to see. It is removing the need for tools that do SNMP monitoring for Ubiquiti devices Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

If it supported software outside of Ubiquiti devices, it would be more versatile. You are limited to have more than one management system if you use other vendors, which can be a pain to manage. An all-in-one solution would be better. Review collected by and hosted on G2.com.

BV
Bobby V.
Systems Engineer
Mid-Market (51-1000 emp.)
"Great Network System for homes or small businesses"
3.5/5
What do you like best about Ubiquiti Network Management System?

I love that you can control your network from a central controller. We have multiple offices across the world and having visibility over every site is super convenient. There are flexible options for deploying the UniFi controller. We currently have it installed on an Ubuntu EC2 instance in AWS. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

The UniFi equipment can't meet the needs of a large organization. There are many hardware and software limitations that we're starting to reach. Not everything that can be configured can be done via the controller and there's no easy way to back up the configuration done on the USGs directly. We have S2S VPNs that we will need to configure from scratch if we lose the current configuration for some reason. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Unifi WAPs are good performers, simple setup"
5/5
What do you like best about Ubiquiti Network Management System?

Unifi WAPs are good performers, simple setup - very reasonably priced licensing - GUI makes it super easy to view WAPs and client machines, including their IPs, experience, etc Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

Occasionally a firmware update will cause a minor issue, but expected with these types of devices Review collected by and hosted on G2.com.

JW
Joe W.
Network Engineer
Small-Business (50 or fewer emp.)
"Excellent all in one interface"
4.5/5
What do you like best about Ubiquiti Network Management System?

The all in one interface. Ease up configurations and updates Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

Sometimes support is lacking. Firmware updates can be hit and miss. Review collected by and hosted on G2.com.

BK
ben k.
telecom manager
Enterprise (> 1000 emp.)
"The Price is Right for an SMB"
5/5
What do you like best about Ubiquiti Network Management System?

if you are using Ubiquiti hardware, than the FREE management software is the way to go. relatively easy to install on most platforms, real or virtual [VM options require same supported OS] Great for managing many small remote offices or customers Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

It isn't ready for Enterprise roll out. Large deployments can be cumbersome. Software doesn't have that level of control or customizability that enterprise suites do. upgrading on a Windows OS can be a PITA if the software is going to be supported by multiple users. Windows OS install is designed for single user install [or admin user not group install] I had to develop a ham fisted Batch File to install as Multi users Review collected by and hosted on G2.com.