---
title: Managed IT Services Reviews
meta_title: 'Managed IT Services Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Managed IT Services works for a business like yours.
date_modified: '2026-06-17'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Managed IT Services Reviews
**Vendor:** Truly SMB  
**Category:** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)
## About Managed IT Services
TrulySMB helps small and medium-sized businesses simplify and get more value from their technology, with a focus on Managed IT Services and Microsoft Dynamics 365 Business Central. We provide proactive IT support, Microsoft 365 expertise, and cybersecurity to keep your business running smoothly, alongside Business Central implementation and ongoing support to help streamline operations, improve visibility, and connect your core systems. Our approach is straightforward: understand how your business works, remove day-to-day IT friction, and make sure your systems, both IT and business applications, work together effectively. Whether you need a fully managed IT partner, support for your existing setup, or guidance with Business Central adoption, TrulySMB acts as an extension of your team, providing clear advice, reliable support, and solutions that scale with your business.






- [View Managed IT Services pricing details and edition comparison](https://www.g2.com/products/truly-smb-managed-it-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+18%3A00%3A19+-0500&secure%5Bsession_id%5D=85fd08b5-aedd-4d3a-9ec4-6cc5d3b30b66&secure%5Btoken%5D=1e6b3b7a7b260434c5ce8821799a5b0bbe8692b277df5a598298015e96f6a361&format=llm_user)

## Managed IT Services Features
**Administration**
- Change Management
- Asset Management
- Reports & Analytics

**Service Desk**
- Help Desk
- Incident Reports
- Process Workflow

**Management**
- Reporting
- Administration Console
- Access Management
- Asset Management
- Policy Dictation

**Functionality**
- Ticketing System
- Performance Logging
- Alerting
- Automation

**Agentic AI - IT Service Management (ITSM) Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Managed IT Services Alternatives
  - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,457 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,046 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,347 reviews)