Using the software for planning bus routes in a mid-size city has improved communication and integration with Federal Programs. It requires extensive training for staff to become accustomed to its features.
View Full ReviewVery good tool, it helped you to get your job done as promised. Review collected by and hosted on G2.com.
I would appreciate it if it could be more user-friendly. Sometimes I get stuck when trying to navigate between options. Review collected by and hosted on G2.com.
I like that there are forms readily available for many things while communicating with English language learners and their parents. Review collected by and hosted on G2.com.
I cannot think of anything that I dislike about the program. Review collected by and hosted on G2.com.
The system is relatively easy to use. It is straightforward and user friends for consumers to make payments, and easy to see transactions on the back end . Review collected by and hosted on G2.com.
In the past we have had issues during high traffic times with the system not being able to handle the flow. Additionally, if a late fee is added after a payment plan ends it does not allow the customer to pay it with the last payment, instead they must make two separate payments for the balance and then the late fee. Review collected by and hosted on G2.com.
It can be good to use and allows us to change around the format of how we want to display to our customers. In addition, it has a really good security system implemented. Review collected by and hosted on G2.com.
Sometimes it can be a bit difficult to input everything you want, and registerning can be a bit of a hassle Review collected by and hosted on G2.com.
System typically runs fast. Once you can get to a payment screen, the process is fairly easy, but getting to that point is VERY difficult. Review collected by and hosted on G2.com.
The interface is very anti-user friendly (also known as user-unfriendly). Clients typically have such a difficult time navigating CashNet that they have to call me to navigate it for or with them. Now that I have memorized the steps to get to the end, I have it down, but it is always confusing for new users.
Even if I don't have a balance to pay, I get a notification that I have not viewed my online bill simply because I once had one. As far as I have found, there is no way to turn this off on the user-end. Review collected by and hosted on G2.com.
CashNet support is quick to fix issues when necessary. The client facing side doesn’t typically have issues and is straightforward. Review collected by and hosted on G2.com.
Software is plain and not really fresh & exciting. This can be helpful when working with some client bases but perhaps a rebrand would be nice. Review collected by and hosted on G2.com.
Easy and quick payments for students wherever they are Review collected by and hosted on G2.com.
Better integration with other third-party applications Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.