As someone who has had the opportunity to use both the open-source and SaaS versions of Tiledesk, I loved the fact the both provides excellent features and can really take your operations or customer service to next level, in my case I was able to shrink the team by 50% because of the solution the provided. Plus, The founders are amazing and they are super smart which puts Tiledesk in a promising future. Review collected by and hosted on G2.com.
Nothing major, there open-source is.a bit hustle to maintain and has a gap compared to the SaaS, which is understood as the focus is on the SaaS version Review collected by and hosted on G2.com.
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