# Tikkit Reviews
**Vendor:** Gridium  
**Category:** [Facility Management Software](https://www.g2.com/categories/facility-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 10
## About Tikkit
Tikkit is an system that lets the staff have better communication. Tikkit&#39;s has online forms, and track progress via automatic notifications.




## Tikkit Reviews
  ### 1. Advanced Automations For Automate Tasks with Full API Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nitisha  J. | Marketing Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2022

**What do you like best about Tikkit?**

• Add Tikit to Unlimited Teams: With this product, users can add Tikit to an unlimited number of teams, making it a great solution for businesses with multiple teams.
• Advanced Automations: The product's advanced automation features allow businesses to automate their workflows and processes, saving time and money.
• Full API Access: The product provides full API access, allowing businesses to integrate Tikit with their existing systems and applications.
• Intune Connector: The Intune connector allows businesses to connect Tikit with Microsoft Intune for enhanced security and management.
• Power Automate Connector: The Power Automate connector allows businesses to connect Tikit with Microsoft Power Automate for automated workflows.

**What do you dislike about Tikkit?**

• SLAs: The product's SLAs may be too restrictive for some businesses.
• Surveys: The product's survey feature may be intrusive for some users. The product's approvals feature is not yet available, which may cause some delays for businesses that need this functionality.

**What problems is Tikkit solving and how is that benefiting you?**

Tikit offers advanced automations, including the ability to connect to Power Automate and Power BI, making it a powerful tool for data analysis and automation. Tikit surveys allow businesses to get feedback from customers about their experience. Tikit is the ultimate project management app for teams of any size. With both unlimited projects and team members, you can manage large, complex initiatives with ease. Tikit's easy-to-use interface ensures that every member of your team is on the same page, providing a role-based view of all your projects, tasks, conversations and files. With powerful automation features and integrations to Microsoft Office 365, you can reduce manual work and increase productivity by an average of 30%.

  ### 2. Very easy to use with multi offices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sheena W. | Nurse, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Tikkit?**

Tikkit is very easy to use when you have a multi-office or facility organization. It is fairly easy to search and find new work orders for other offices other than the one I am mainly located at. These orders have the ability to be sent directly to specific staff members or throughout the program to an entire facility. I haven't had to use the help center yet myself, but it has been utilized by several new staff members, and it appears that they have a 24-hour service center, as our offices operate at different time frames, in the event that one of the staff members get stuck on a certain order request or even how to request an order, which is often, there is customer support readily present in a chat system. But along with this, learning how to use the system itself, creating orders, sending orders, and notifying clinics regarding orders is fairly easy. The ease of use is probably the number one pro of the Tikkit system due to the turnover of new employees that our company has and the inability to extend the training processes. We need all of the systems that we utilize to be functional and user friendly and Tikkit complies to both.

**What do you dislike about Tikkit?**

Not truly a dislike, but some feature that I have found to be less detailed or easily navigated is the export of the orders on Tikkit. We have an EMR system that isn't interfaced with Tikkit and we wish that there was a way to export order requests and completed orders to that system so that we can store it in there as well. We do not want to ever lose our data, should we ever switch from Tikkit. Other than that, Tikkit does meet our 22 office company's needs.

**What problems is Tikkit solving and how is that benefiting you?**

Tikkit is solving a HUGE communication problem due to our company having 22 local offices in our state. Communication between offices needs to be fairly easy and efficient this system is definitely solving that [roblem as we can easily send and receive orders from any one of our supervisors or other staff members in regards to what task is being requested.

  ### 3. Easy communication with tenants

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley L. | Sales rep, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Tikkit?**

The tenant help center has made managing tenant requests so much easier. I can track the progress of inquiries and issues submitted and respond through text/email. It's a huge plus to have ongoing notes about recurring issues. Being able to add photos and attachments is a bonus.

**What do you dislike about Tikkit?**

Tikkit lacks the ability for users to be able to print or export reports. I also wish I could customize the Assign to Staff section. Another small con is that you cannot drag and drop images; you have to choose the attachment from your computer.

**What problems is Tikkit solving and how is that benefiting you?**

Tikkit helps me manage my tenant communications and be better organized in helping and resolving requests. Without Tikkit, work orders used to get lost in email inboxes. Now that we have a more streamlined system, we resolve issues much faster. My tenants like the ease of use.

  ### 4. Tikkit - Maintenance Management Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taus P. | Quality Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2022

**What do you like best about Tikkit?**

Tikkit is easy-to-use maintenance management software. You can use this software on your cellphone as well. Creating and completing the request is easy and fast.

**What do you dislike about Tikkit?**

Some user-friendly features such as dragging the picture via mouse to the work order rather than inserting the picture via folder directly and notification or escalating of work-orders which are overdue.

**What problems is Tikkit solving and how is that benefiting you?**

It is a great software for maintenance management. It effectively replaces paper-based method.

  ### 5. Good tool for facilities requests

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Tikkit?**

The seamless user interface and ease of which I can send out requests and get prompt feedback from those who can assist. 

It is easy to use for someone who is not so adapt to technology as well.

**What do you dislike about Tikkit?**

There's not much I don't like. I would say not being able to pick my particular technician when opening a ticket but I understand that's based on availability of team members.

**What problems is Tikkit solving and how is that benefiting you?**

Issues with facilities is inevitable so Tikkit is providing a great communication platform to get those issues resolved promptly.

  ### 6. Tickets made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelsie W. | onboarding, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Tikkit?**

I love that there is no extra fees when using this platform.

**What do you dislike about Tikkit?**

Nothing as of now; it's working great for me and my customers.

**What problems is Tikkit solving and how is that benefiting you?**

I haven't ran into any problems using Tikkit.

  ### 7. Order management is the key

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Tikkit?**

Tikkit organizes chaos into a single, elegant interface accessible from anyplace

**What do you dislike about Tikkit?**

The reporting system takes time to respond and  to provide a resolution.

**What problems is Tikkit solving and how is that benefiting you?**

Receive, manage and track work order communication through emails.

  ### 8. Great platform for money mgt for trips, parties

**Rating:** 2.5/5.0 stars

**Reviewed by:** Surbhi S. | Account Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2022

**What do you like best about Tikkit?**

The UI is great and seamless. It is easy to use

**What do you dislike about Tikkit?**

They can diversify to include more features - currently the use is slightly limited

**What problems is Tikkit solving and how is that benefiting you?**

collaborating for events - specially for money collection

  ### 9. Brilliant features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Tikkit?**

It's convenient and user-friendly - easy to teach and customize to needs at various levels

**What do you dislike about Tikkit?**

Nothing immediately comes to mind. So far satisfied

**What problems is Tikkit solving and how is that benefiting you?**

Optimizing the process of case management.

  ### 10. Great software, highly recommend for maintenance management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Tikkit?**

Their UI is super easy to use and navigate around in.

**What do you dislike about Tikkit?**

There is not much I don't like. No major complaints.

**What problems is Tikkit solving and how is that benefiting you?**

They help us keep track of our building maintenance and vendor items



- [View Tikkit pricing details and edition comparison](https://www.g2.com/products/tikkit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+01%3A17%3A15+-0500&secure%5Bsession_id%5D=6e5575c7-ea2f-413b-b739-61d8125c6e1d&secure%5Btoken%5D=292ea48dc2a4ecbddaeb67a6867ae2caa942e82bf83cc0b007268793ae8bdda0&format=llm_user)

## Tikkit Features
**Agentic AI - Facility Management**
- Autonomous Task Execution

**Facility Management Platform Features**
- Maintenance Planning
- Facility Inventory Management
- Space Planning
- Move Management
- Vendor Management
- Service Request Portal
- Green Building Operations
- Reporting & Dashboards
- Facility Document Storage
- Mobile Field Access

## Top Tikkit Alternatives
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