ThreatLocker Zero Trust Platform Features
Data (3)
Data Protection
Enable users to protect their data from potential outside attacks.
Remote Access
Allow users to control access to their information from a central point.
Network Access
Allow users to implement policies for controlling access to their business's infrastructure.
Network (3)
Security
Secure access to your network for both guests and internal users
Scaling
Scale network visibility to whatever your businesss requires.
Audit
Audit your network's assets.
Logistics (3)
Processes
Enable users to implement various processes.
Blockage
Ability to block unwanted outside access.
IoT
Track all IoT assets.
Network Management (2)
Security Analytics
Utilizes behavioral analysis to improve security procedures and documentation.
API/Integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Security (13)
Security Automation
Allows administrative control over automated security tasks.
Application Security
Protects application access and data. Prompts additional authentication for suspicious users.
Workload Protection
Protects computing resources across a network. Prompts additional authentication for suspicious users.
Data Protection
Protects informatin stored on premises and in the cloud. Prompts additional authentication for suspicious users.
Governance
Allows users to create, edit, and relinquish user access privileges.
Data loss Prevention
Stores data securely either on premise or in an adjacent cloud database to prevent loss of data at rest.
Data Encryption/Security
Manages policies for user data access and data encryption.
Access Control
Supports LDAP Protocol to enable access control and governance.
Cloud Encryption
Encrypt data to and from the cloud and on cloud storage devices
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Cloud Application Security
Identify and respond to security threats to cloud applications
Data Leak Prevention
Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data.
Data Governance
Collection of processes, policies, and standards to manage the storage & usability of enterprise data
Identity Management (3)
Adaptive Access Control
Provides a risk-based approcach to determining trust within the network.
Identity Scoring
Calculates risk based on user behavior, permissions, and requests.
User Monitoring
Monitors users attempting unauthorized access to databases, applicaitons, and othe network components.
Analysis (11)
User Analytics
Allows for reporting and documentation of individual user behavior and privileges.
Cloud Gap Analytics
Analyzes data associated with denied entries and policy enforcement, giving information of better authentication and security protocols.
Anomoly Detection
Monitors acivity related to user behavior and compares activity to benchmarked patterns.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
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Automated Remediation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
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Incident Reports
Produces reports detailing trends and vulnerabilities related to their network and infrastructure.
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Behavioral Analysis
Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators.
Risk Analysis
Analyze potential risks across the organization
Customizable Reports
Alter the layout and content of reports
Summary Reports
Functionality (34)
SSO
Provides a single access point for users to access multiple cloud products without multiple logins.
Cloud Registry
Details SaaS products the cloud security product can integrate with and provide security for.
Mobile Device Mangement
Offers the ability to set standards for types of mobile devices and networks capable of accessing data.
Virtual Private Network (VPN)
Provides a virtualized network for client network to mask identity, location, and other sensitive information.
Antivirus
Provides malware protection capabilities in addition to traditional firewall barrier technology.
URL Filtering
Provides access control tools to categorize and block traffic and match traffic to firewall policies.
Availability
Deploys firewall(s) configured in sync to prevent network failure and provide business continuity.
IP Filtering
Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports.
Content Filtering
Control or restrict access to web content or applications
DNS Lookups
Associate information from various domains to identify associated parties and threats.
Threat Intelligence
Develops domain reputation by gathering contextual information related to web-based threats.
Advanced Traffic Filtering
Allows DNS routing to resolve requests across HTTP or HTTPs requests and/or covers IPv4 and IPv6 protocols.
Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate.
Single Sign-On
Provides a single access point for users to access multiple cloud products without multiple logins.
BYOD support
Enables users to bring-your-own-device to access company applications.
Password Vault
Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users.
Centralized management
Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected.
Role-based security
Allows privileges based on roles, such as business unit or other factors.
Live notifications
Configure which events will trigger a notification to prevent privileged access abuse in real-time.
Live session recording & playback
Offers live session recording and playback for compliance and auditing purposes.
Hide passwords
Offers the option to hide passwords when sharing with users, such as contract workers
Temporary, time-limited privilege
Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Incident Management
Manage and track all disruptions and incidents
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
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System Isolation
Cuts off network connection or temporarily inactivate applications until incidents are remedied.
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Firewall
Protects endpoint devices from a variety of attacks and malware threats.
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Endpoint Intelligence
Analysis for users to examine threat intelligence data specific to their endpoint devices.
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Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Administration (49)
Policy Management
Provides network security features to customize network access rules, workflows, and compliance requirements.
Logging and Reporting
Captures logs for all firewall functions, storing information, incidents, and activity for user reference and analysis.
Application Gateway
Application-level proxy that applies security mechanisms to connect clients to applications while concealing client network and computers.
Concurrent Sessions
Determines the number of connections a firewall is able to track and facilitate securely.
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Access Management
Control and manage access to company resources
Incident Management
Manage and track all disruptions and incidents
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Whitelisting
The ability to green light a specific Domain or system to bypass the scanning process.
Policy Enforcement
Abilities to set DNS protection policy control standards including whitelisting, blacklisting, and application access.
Incident Reports
Produces reports detailing suspicious activity and anomalies related to networks and endpoints.
Domain Categorization
Allows administrators to group users and devices based on IP, Endpoint, or role.
Multi-Network Management
Allows centralized administration and control of DNS protection and policies across multiple networks.
Policy, User, and Role Management
Creates access requirements and standards and establishes user, roles, and access rights.
Approval Workflows
Allows administrators to approve or reject access changes to using defined workflows.
Automated Provisioning
Automates provisioning and deprovisioning to reduce the amount of administrative manual work.
Bulk Changes
Reduces manual administrative work.
Centralized Management
Manages identity information from on-premise and cloud applications.
Self-Service Access Requests
Automatically allows access if users meet policy requirements.
Configurable Workflow
Configure existing workflows to meet your organization's needs
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
User Session Management
Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Management
Create, manage, and track policies and procedures within an organization
Access Management
Control and manage access to company resources
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
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Compliance
Monitors assets and enforces security policies to audit assets and infrastructure security.
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Web Control
Filters websites and manages whitelisting to enforce compliance protocols for users accessing the internet within the network.
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Application Control
Blocks endpoint users from accessing restricted applications.
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Asset Management
Keeps records of each network asset and its activity. Discovers new assets accessing the network.
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Device Control
Manages user network accessibility on laptops and mobile devices.
Patch Management
Install software updates and bug fixes remotely
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Management
Create, manage, and track policies and procedures within an organization
Assessment Management
Creation, administration, and evaluation of assessments or tests
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Incident Management
Manage and track all disruptions and incidents
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Web Threat Management
Device Management
Maintenance and upkeep of physical and/or virtual devices
Monitoring (9)
Load Balancing
Monitors traffic and distribute resources and scales infrastructure workloads to match traffic.
Continuous Analysis
Constantly monitors traffic and activity. Detects anomalies in functionality, user accessibility, traffic flows, and tampering.
Intrusion Prevention
Enforces security paramaters to prevent unauthorized access.
Intrusion Detection
Detects unauthorized access and use of privileged systems.
Intrusion Detection System
Identify and alert about security breaches by third parties
Intrusion Prevention System
System that monitors network traffic to prevent malicious activity.
Audit Logging
Provides audit logs for compliance reasons.
Activity Logging
Monitors, records, and logs both real-time and post-event activity.
Anomaly Detection
Detects abnormal user behavior to mitigate risks.
Protection (6)
Quarantine
Blocks malicious website or destination, redirecting the user to a secure page
Continuous Monitoring
Monitors 24/7 to detect anomalies in functionality, user accessibility, traffic flows, and tampering.
Off-Network Protection
Supports agent-based DNS protection with individual endpoint devices on any network.
Guest Network Protection
Allows DNS filtering and protection for guest WiFi networks.
BYOD Protection
Supports bring-your-own-device (BYOD) users, supporting DNS protection across any device connected to a network or equipped with an agent.
Native DNS over HTTPS (DoH)
“DoH” is a protocol that facilitates DNS resolution via HTTPS. Native DoH functionality facilitates DNS over DoH using local agents to manage DNS requests, extending DoH beyond a single browser or network.
Reporting (3)
Audit log
Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software.
Reporting
Includes reporting functionality.
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Configuration (5)
DLP Configuration
Offers data loss prevention tools to protect data from leaving the environments it is allowed to.
Configuration Monitoring
Monitors configuration rule sets and policy enforcement measures and document changes to maintain compliance.
Unified Policy Management
Allows users to track and control security policies across cloud services and providers.
Adaptive Access Control
Provides a risk-based approach to determining trust within the network.
API / Integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Visibility (2)
Multicloud Visibility
Provides all-encompassing display and analysis of environments, resources, traffic, and activity across networks.
Asset Discovery
Detect new assets as they enter a cloud environments and networks to add to asset inventory.
Vulnerability Management (4)
Threat Hunting
Facilitates the proactive search for emerging threats as they target servers, endpoints, and networks.
Vulnerability Scanning
Analyzes your existing cloud, network, and IT infrastructure to outline access points that can be easily compromised.
Vulnerability Intelligence
Stores information related to new and common vulnerabilities and how to resolve them once incidents occur.
Risk-Prioritization
Allows for vulnerability ranking by customized risk and threat priorities.
Generative AI (3)
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AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Web Content and Traffic Filtering - Secure Web Gateways (5)
SSL/TLS Inspection
Decrypts and inspects encrypted web traffic to detect and block threats hidden within encrypted connections.
Content Filtering
Analyzes web content to filter out malicious code, malware, and inappropriate material.
URL Filtering
Blocks access to known malicious or unauthorized websites based on predefined policies.
Real-Time Traffic Inspection
Inspects and analyzes inbound and outbound web traffic in real-time for threats and compliance.
Ad and Tracker Blocking
Blocks ads and trackers to enhance user privacy and reduce exposure to potential threats.
Data Protection and Loss Prevention - Secure Web Gateways (4)
Data Loss Prevention (DLP)
Monitors outgoing web traffic to prevent sensitive data from being leaked or exfiltrated.
Phishing Protection
Detects and blocks phishing attempts to protect users from fraudulent websites and email links.
Malware Protection
Uses signature-based scanning, heuristic analysis, and sandboxing to detect and block malware threats.
Cloud Access Security
Monitors and controls access to cloud applications and services to prevent unauthorized use and data leakage.
Access Control and Authentication - Secure Web Gateways (3)
Application Control
Regulates access to web-based applications and services as per organizational policies.
Authentication and Access Control
Verifies users' identities and enforces access control policies to ensure only authorized users can access permitted web resources.
User and Group Policies
Supports the creation of policies based on user roles, groups, or other attributes for more granular control.
Performance and Management - Secure Web Gateways (5)
Customizable Policy Enforcement
Allows organizations to create and enforce custom web usage policies tailored to their specific needs.
Bandwidth Management
Prioritizes and allocates network resources based on predefined policies to optimize performance.
Integration Capabilities
Integrates with other security tools and systems, such as firewalls, SIEMs, and endpoint security solutions.
Reporting and Logging
Provides comprehensive reports and logs of web activity, including sites visited, user activity, security events, and policy violations.
Threat Intelligence Integration
Leverages threat intelligence feeds to stay updated on the latest threats and enhance protection.
Generative AI - Security Compliance (2)
Predictive Risk
Can analyze patterns and trends in security data to predict potential compliance risks.
Automated Documentation
Can automate the creation of compliance documentation by quickly generating accurate and comprehensive reports.
Artificial Intelligence - Firewall (1)
AI Firewall
Utilizes AI to monitor network traffic, identify anomalies, and block attacks.
Identity and Access Management - Zero Trust Platforms (4)
Single sign-on (SSO)
Simplifies user authentication across multiple services while maintaining security.
Multi-factor authentication (MFA)
Ensures that users are verified through multiple credentials before access is granted, reducing the risk of compromised accounts.
Role-based access control (RBAC)
Grants access based on the user’s role within the organization, adhering to the principle of least privilege.
Identity federation
Integrates with external identity providers to manage user identities across different platforms and services.
Security - Zero Trust Platforms (5)
Encryption
Mandatory encryption of data both at rest and in transit protects against unauthorized access.
Endpoint detection and response (EDR)
Continuous monitoring and real-time response capabilities with EDR help detect and mitigate threats on endpoint devices.
Device posture assessment
Verifies the security status of a device before granting access to network resources, ensuring that only compliant devices can connect.
Micro-segmentation
Divides the network into isolated segments to prevent lateral movement by attackers, ensuring that if one segment is compromised, others remain secure.
Zero trust network access (ZTNA)
Replaces traditional VPNs by enforcing granular, context-aware access to applications based on user identity, device, and other factors.
Data Security - Zero Trust Platforms (2)
Data loss prevention (DLP)
Detect and prevent unauthorized access or transfer of sensitive data.
Data classification
Data classification automatically categorizes data based on its sensitivity, allowing for appropriate security measures to be applied
Application Visibility - Zero Trust Platforms (5)
API support
API support ensures that the zero trust platform can integrate seamlessly with other security tools and existing infrastructure
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Application-level controls
Provides the ability to enforce security policies at the application layer, ensuring that access to specific applications is tightly controlled.
Secure application access
ensures that only authorized users can access critical applications, protecting against unauthorized entry points
User and entity behavior analytics (UEBA)
UEBA identifies unusual behavior that may indicate a security threat, enabling proactive threat managemen
Continuous monitoring
Provides real-time visibility into all network traffic, user activities, and data flows to detect anomalies
Reporting and Policies - Zero Trust Platforms (5)
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Policy automation
allows for automatic application of security policies based on predefined criteria, reducing the risk of human error and ensuring consistent enforcement
Regulatory compliance
Regulatory compliance assists organizations in adhering to industry-specific regulations, such as the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), or the California Consumer Privacy Act (CCPA)
Cross-platform compatibility
This works across different environments, including on-premises, cloud, and hybrid setups, ensuring comprehensive security coverage
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Policy enforcement
This ensures that security policies are consistently applied across all users, devices, and application
Comprehensive reporting
Detailed reports that provide insights into security events help organizations maintain compliance and optimize their security posture
Agentic AI - Firewall Software (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Agentic AI - Zero Trust Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Additional Functionality (323)
Spam Blocker
Filters used to determine different types of malware threats
Alerts/Escalation
System alerts about the need to escalate an issue or request
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Customizable Reports
Alter the layout and content of reports
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Activity Tracking
Track and document all activities across devices, networks, and other systems
Hardware Integration
Hardware components included as part of the software system
Summary Reports
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Data
Receive data and information in real time
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Log Access
Collection, search, and analysis of access logs and audit logs
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Location
Manage and support multiple locations
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Single Sign On
Allow users to access multiple services after entering their login credentials once
Dashboard Creation
Creation and customization of dashboards
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Behavioral Analytics
Track and analyse user behavior within a system or network
Application Access Control
Define levels of authorization for access to specific applications
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
API
Application programming interface that allows for integration with other systems/databases
User Activity Monitoring
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Threat Intelligence
Information to prevent, understand and identify cyber threats
Multi-Cloud Management
Allows businesses to monitor and secure applications and workloads across multiple public clouds
Risk Scoring
Assess and score risks using risk matrices
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
API
Application programming interface that allows for integration with other systems/databases
Real-time Alerts
Receive notification of issues as soon as they occur
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Risk Analysis
Analyze potential risks across the organization
User Activity Monitoring
Threat Protection
Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats
Cloud Security Policy Management
A set of guidelines regarding cloud security management
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Device Management
Maintenance and upkeep of physical and/or virtual devices
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Performance Analysis
Monitor and analyze the performance and status of a server or system/application
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
API
Application programming interface that allows for integration with other systems/databases
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Application Security
Identify and respond to security threats to developed applications
Encryption
Convert data into a code for security
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Authentication
Verify the identity of users/devices to enable secure access
Financial Data Protection
Anti Virus
Prevents, detects and removes malware
Secure Data Storage
Securely stores data to prevent data loss or breaches
Virus Definition Update
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
VPN
Extend virtual private network over public networks to enable protected information exchange
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Visualization
Graphical representation of data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Security
Protect sensitive data for digital privacy
Real-Time Analytics
Analyze and gain insights into data in real-time
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Secure Login
At least a username and password is required to access the system
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Single Sign On
Allow users to access multiple services after entering their login credentials once
Behavioral Analytics
Track and analyse user behavior within a system or network
Prioritization
Arrange tasks based on the level of priority or urgency
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
IOC Verification
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Risk Assessment
Initiate collection and analysis of known risks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Activity Monitoring
Track and report on everything that happens within the system or network
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Tokenization
Convert sensitive data into unique identification symbols (Tokens) that retain all essential information
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Impact Management
Analysis of impact/effect on IT services and other business processes
Customizable Forms
Customize contracts and forms to collect specific information
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
License Management
Track and organize the number of licenses available to the organization
Scheduled/Automated Reports
Set a time to generate routine reports automatically
Task Management
Create, manage and track all task activities and progression
Request Assignment
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Support Ticket Management
Allow customers/users to submit support queries and service requests
Single Sign On
Allow users to access multiple services after entering their login credentials once
Data Mapping
Track the management and flow of data throughout the organization
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Incident Management
Manage and track all disruptions and incidents
Alerts/Escalation
System alerts about the need to escalate an issue or request
Prioritization
Arrange tasks based on the level of priority or urgency
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Email Management
Manage, store and organize emails within the system or via third-party apps
Active Directory Integration
Integrates with Active Directory
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Asset Lifecycle Management
Manage assets throughout their lifecycle to optimize profit
Inventory Management
Track and manage inventory levels to maintain proper supply
Data Import/Export
Import and export data to and from software applications
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Activity Tracking
Track and document all activities across devices, networks, and other systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Workflow Management
Create, design and manage workflows for repetitive tasks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Problem Management
Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
Configurable Workflow
Configure existing workflows to meet your organization's needs
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
API
Application programming interface that allows for integration with other systems/databases
Data Visualization
Graphical representation of data
Change Management
Track and monitor efficient handling of all changes/transitions
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Customizable Reports
Alter the layout and content of reports
Contract/License Management
Track, store, and access client contracts or licenses
Relationship Mapping
Creating relationships between different IT assets to define their status and dependencies in a network
Customizable Fields
Customize data fields to support various needs and use cases
Support Ticket Tracking
Track the status of support tickets/escalations as they move through the service queue
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Data Aggregation and Publishing
Assemble data from multiple sources
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Historical Reporting
Information, data and reports that are being tracked over time
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Configuration Automation
Facilitate the ongoing and automatic deployment of settings or systems.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
File Management
Create, save, and store files
Status Tracking
Track the status over time for a request, process, asset, or transaction
Patch Management
Install software updates and bug fixes remotely
Document Management
Store, manage, and track all electronic documents in a centralized location
Real-Time Reporting
Active reporting of data and metrics
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Version Control
Track revisions and updates made to files and navigate between different versions
Task Progress Tracking
Track the status and progress of tasks
IT Cost Management
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Scheduling
Plan availability and assign specific time slots for tasks and resources
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Policy Management
Create, manage, and track policies and procedures within an organization
Real-Time Analytics
Analyze and gain insights into data in real-time
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Sarbanes-Oxley Compliance
Regulations on a company's internal process when dealing with financial reporting
Task Scheduling
Track and manage the scheduling of tasks
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Workflow Management
Create, design and manage workflows for repetitive tasks
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Consent Management
Manage user consent requests and documents
Data Mapping
Track the management and flow of data throughout the organization
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
API
Application programming interface that allows for integration with other systems/databases
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Policy Management
Create, manage, and track policies and procedures within an organization
Single Sign On
Allow users to access multiple services after entering their login credentials once
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Multi-Language
Manage and support multiple languages
Data Visualization
Graphical representation of data
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
PIA/DPIA
Data impact assessments to identify and mitigate potential data risks
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Sensitive Data Identification
Identify sensitive or personal information collected from users
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Data Import/Export
Import and export data to and from software applications
Risk Assessment
Initiate collection and analysis of known risks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Document Management
Store, manage, and track all electronic documents in a centralized location
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Incident Management
Manage and track all disruptions and incidents
Data Governance
Collection of processes, policies, and standards to manage the storage & usability of enterprise data
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Storage Management
Manage and store data in a database
File Management
Create, save, and store files
Customizable Reports
Alter the layout and content of reports
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Risk Analysis
Analyze potential risks across the organization
Intrusion Detection System
Identify and alert about security breaches by third parties
Log Analysis
Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Log Management
Collects and aggregates data from various systems within the IT environment
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
PCI Assessment
Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Event Logs
A chronological record of actions or occurrences within a network, software, or process
File Integrity Monitoring
Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud.
Exceptions Management
Automated handling of non-compliant EDI transmissions.
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Activity Monitoring
Track and report on everything that happens within the system or network
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Secure Login
At least a username and password is required to access the system
Policy Creation
Create new policies or alter existing policies
Multiple Authentication Methods
Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
Profiling
Scanning of users & devices to ensure there are no potential threats
Multi-Device Support
Support multiple types of devices
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Intrusion Prevention System
System that monitors network traffic to prevent malicious activity.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Patch Prioritization
Determine which patches should receive immediate attention
Status Tracking
Track the status over time for a request, process, asset, or transaction
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Network Wide Management
The ability to manage all patches within a network
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Policy Management
Create, manage, and track policies and procedures within an organization
Remote Update/Installation
Deploy updates or install new software remotely
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Automatic Patch Deployment
Set a time to deploy patches automatically
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Patch Testing
Test patches before deployment to mitigate security risks
Support Ticket Management
Allow customers/users to submit support queries and service requests
Automatic Scans
Setup recurring or automatic scans
Active Directory Integration
Integrates with Active Directory
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Application Management
Track, manage and store the applications of potential future members, customers or candidates
API
Application programming interface that allows for integration with other systems/databases
Risk Assessment
Initiate collection and analysis of known risks
Scheduling
Plan availability and assign specific time slots for tasks and resources
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Patch Management
Install software updates and bug fixes remotely
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Real-Time Reporting
Active reporting of data and metrics
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution



