ThreatAware Reviews & Product Details

Thank you for such a detailed and thoughtful review.

It's great to hear that bringing data together from tools like Intune, Jamf, SentinelOne and Okta into one view is saving your team from jumping between consoles, and that it's helping you spot and fix hygiene gaps faster. Continuous, agentless visibility is exactly what we set out to deliver, so it's good to know it's making a real difference.

You make a fair point about niche, legacy and on-premises tools without public APIs. We're continually expanding our integration library, and customer feedback like yours directly shapes which connectors we prioritise. Where a tool isn't supported out of the box, our team can often help find another way to bring that data in, so there's no need to live with a visibility gap.

If there are specific tools you'd like to see covered, please let your Customer Success Manager know, or get in touch with me directly. We'd love to hear which ones matter most to you.

Thanks again for the review.

Thank you for taking the time to share such balanced feedback.

It's great to hear that ThreatAware is giving you clear visibility of devices, software and compliance across your estate, and that our integrations are playing a big part in that. We're also glad it's saving your team time on compliance and KPI tracking.

We hear you on performance and accuracy. Our goal is for ThreatAware to be a source of truth you can act on with confidence, not just a general picture, so we take this seriously. Data accuracy often comes down to how individual integrations are configured and how records are matched across sources, and that's something we'd really like to dig into with you.

I'd welcome the chance to review your setup directly, understand where the data isn't matching reality, and agree a plan to fix it. Please reach out to your Customer Success Manager, or contact me directly, and we'll get something in the diary.

Thanks again for the honest review.

Thank you for taking the time to write such a detailed review. We really appreciate it.

It's great to hear that saved queries are saving you time, especially on your monthly reporting. Your Windows 10 & 11 and Intune Management query is a great example of what we want ThreatAware to do: bring together data from tools like Defender and Intune so you get one clear view without switching between consoles. We're also glad the UI works well for you, as a lot of care goes into keeping it clean and easy to understand.

Thank you as well for the honest feedback on the Users and Software Inventory areas, and on exports. I've passed your comments through to our product team.

Thanks again for your support. We're looking forward to continuing to work with you.

Thank you for sharing your experience! We’re glad ThreatAware’s straightforward integrations, intuitive interface, and easy-to-generate reports help your team quickly identify security gaps and save valuable time. We also appreciate your feedback about newer products and are always working to expand our integrations.

Thank you for the great review.

"Does this asset have our security tools?" is exactly the question ThreatAware was built to answer, so it's brilliant to hear it's giving you live numbers you can trust across your security and CMDB tools, and making coverage and compliance reporting much simpler.

We appreciate your point about customisation. Every product has its own API quirks, and we know getting the most out of each integration can take some tuning. We're always working to make more of that work out of the box, so less set-up falls on your team.

We're also really glad the support team has been responsive and helpful in building solutions with you. I'll make sure they see this.

Thanks again, and do get in touch with your Customer Success Manager or me directly if there's anything more we can help with.

Thank you for taking the time to leave a review.

It's great to hear the software inventory and security tooling dashboards are giving you clear visibility across your estate, and that being able to show the percentage of healthy tools is proving useful. That view of coverage is at the heart of what ThreatAware does.

We appreciate your feedback on reporting and dashboard configuration. We want reporting to fit the way you work, not the other way round, so this is an area we're actively investing in.

We'd also love to understand exactly where it isn't working for you. Often a working session with our team can get dashboards and reports much closer to what you need, and your feedback will go straight to our product team. Please get in touch with your Customer Success Manager or with me directly to set that up.

Thank you for the review.

It's great to hear the integration health dashboard is proving useful, and that having a device's health at a glance is speeding up your initial triage for tech support. Helping teams get to the answer faster is exactly what we want ThreatAware to do.

Thanks also for the feedback on how often endpoint statuses update. ThreatAware refreshes data across the platform every hour, which gives a consistent, reliable view of the whole estate. How current each status is can also depend on how often the connected tool updates its own data, so some sources may lag a little behind.

We know fresh data matters when you're triaging, so we'd be happy to look at your integrations with you and explain how each one refreshes. Please get in touch with your Customer Success Manager or with me directly.

Thank you for taking the time to write such a detailed review. We really appreciate it.

It's great to hear that saved queries are saving you time, especially on your monthly reporting. Your Windows 10 & 11 and Intune Management query is a great example of what we want ThreatAware to do: bring together data from tools like Defender and Intune so you get one clear view without switching between consoles. We're also glad the UI works well for you, as a lot of care goes into keeping it clean and easy to understand.

Thank you as well for the honest feedback on the Users and Software Inventory areas, and on exports. You're right that these could do more, and comments like yours help shape what we improve next. I've shared your feedback with our product team, but it would be great if you could raise a ticket so your Customer Success Manager can be in touch to hear more about the searches, filters and export formats that would help you most. That way we can understand exactly where the manual spreadsheet work is coming from.

Thanks again for your support. We're looking forward to continuing to work with you.