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Third Wave Business Systems Reviews & Provider Details

Third Wave Business Systems Reviews (27)

Reviews

Third Wave Business Systems Reviews (27)

4.7
27 reviews
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Zachary S.
ZS
Zachary S.
Finance Intern
Small-Business (50 or fewer emp.)
"Responsive, Structured Team That Goes the Extra Mile"
5/5
What do you like best about Third Wave Business Systems?

Our dedicated team was consistently responsive and available whenever issues came up. Planned meetings were well structured and stayed focused on the tasks at hand. When we didn’t reach our goals, they were almost always willing to stay overtime or make themselves available for a follow-up session to ensure the issues were fully addressed. Although we ultimately decided to use a different middleware vendor, Third Wave also offers integration solutions and support. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

The fact that Ascarii, a UK-based company, was used as a subcontractor for some of Third Wave’s work sometimes complicated things, mainly because of the large time zone difference between Summer Fridays (in LA) and Ascarii. As a result, some issues took longer than they needed to resolve, and we only had a small window each day when everyone was online and actively working. Review collected by and hosted on G2.com.

Verified User in Machinery
CM
Verified User in Machinery
Mid-Market (51-1000 emp.)
Originally submitted 7/2/2024
"Excellent Platinum Partner for all needs around SAP B1"
5/5
What do you like best about Third Wave Business Systems?

Timely response to our support requests

Knowledgeable resources covering all aspects of SAP B1

The provide some very helpful add-ons and auxiliary software that helps dealing with SAP's shortfalls Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

So far we have not experienced any issues in our professional relationship with Thirdwave Review collected by and hosted on G2.com.

Verified User in Retail
PR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Quick Responses and Friendly, Well-Trained Staff"
5/5
What do you like best about Third Wave Business Systems?

Quick response, friendly and very well trained staff Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

So far I don't have something to dislike Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
Originally submitted 5/2/2024
"One of the best SAP partners to work with."
5/5
What do you like best about Third Wave Business Systems?

Third Wave is a true solutions resource. They continue to inquire about your needs and areas that need improvement and provide solutions that you can benefit from. Additionally, they always have a team member available in case of urgent matters. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

There is always a worry that we are heavily reliant on Third Wave and their solutions. What would happen if Third Wave was no more? How can we manage all the systems we have in place with their solutions? Review collected by and hosted on G2.com.

Chris L.
CL
Chris L.
Operations Manager
Small-Business (50 or fewer emp.)
"A Trusted and Highly Valued Partner"
5/5
What do you like best about Third Wave Business Systems?

Their support team stands out for deep technical knowledge and a commitment to precision in every interaction. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

We have yet to find an area of concern, which speaks to the consistency of their service. Review collected by and hosted on G2.com.

NB
N Luke B.
Small-Business (50 or fewer emp.)
Originally submitted 5/7/2024
"Not just technology providers, but partners."
5/5
What do you like best about Third Wave Business Systems?

They are responsive, consistent, and thorough; they are able and willing to examine the underlying business process to best understand which technological options will address the true need. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

They could use a better ticketing system. Review collected by and hosted on G2.com.

TK
Trista K.
Small-Business (50 or fewer emp.)
"Great support"
5/5
What do you like best about Third Wave Business Systems?

They are amazing about helping find solutions to any issues that we have had come up. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

I can’t say there’s anything I have found that I dislike. Review collected by and hosted on G2.com.

Clifford H.
CH
Clifford H.
President
"Long Term Relationship"
4.5/5
What do you like best about Third Wave Business Systems?

We have been working with the same consultant for over 10 years. He does a great job and knows our systems. Having a long term stable relationship is important. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

I miss working with the former CEO. She was great, took really good care of our business needs. Unfortunately she retired and I have not formed a relationship with the new leader of the company. Review collected by and hosted on G2.com.

Response from Chris Milan of Third Wave Business Systems

Thank you so much for your review. I am happy to schedule a call with you to get more connected. We appreciate your confidence in Third Wave.

Bailey L.
BL
Bailey L.
Inside Sales and Support Manager
Mid-Market (51-1000 emp.)
"Third wave is awesome"
5/5
What do you like best about Third Wave Business Systems?

Customer focused, friendly, willing to help Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

None at this time. Have been a wonderful source Review collected by and hosted on G2.com.

Verified User in Entertainment
OE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Biz one"
3.5/5
What do you like best about Third Wave Business Systems?

Their family of SAP add ons including Versago. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

Sometimes their invoicing can be a bit much. Review collected by and hosted on G2.com.

Pricing

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