Textmagic Reviews (128)

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Reviews

Textmagic Reviews (128)

View 1 Video Reviews
4.4
128 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable messaging, making it a preferred choice for businesses needing efficient communication. The ability to save templates and send messages quickly enhances productivity, while the customer support is noted as responsive and helpful. A common limitation mentioned is the lack of support for sending images, which some users find restrictive.

Pros & Cons

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PA
Paul A.
MD
Small-Business (50 or fewer emp.)
"Excellent communication platform"
5/5
What do you like best about Textmagic?

Being able to setup geoups of contacts combined with templates and automated recurring messages turbo charge customer communications Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Previously being isolated from other methods like whats app but even this has now been resolved with new additions Review collected by and hosted on G2.com.

AH
Amanda H.
Office Manager
Small-Business (50 or fewer emp.)
"Good product, easy to use"
5/5
What do you like best about Textmagic?

Can copy and paste from my desktop and sending texts are much quicker, we use it for businss Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Can't send and receive images, photos, etc and don't believe that the person who replies understands that and there should be a message back to them saying failed or unable to send/ receive photos, we are constantly telling people this. Would be good if this feature was enabled, we are automotive business so pictures of parts, rego's kms, would be good Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"A good option so that you don’t have to give people your direct cell phone number"
4/5
What do you like best about Textmagic?

I used it with the COVID Lockdowns while working at a school district. We had to interact more with parents and texting was nice but I didn’t want to give the parents my cell phone number. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Don’t really have anything bad to say about it. Review collected by and hosted on G2.com.

Kevin M.
KM
Kevin M.
Support Engineer
Small-Business (50 or fewer emp.)
"TextMagic does what it needs to do for managing SMS messages"
5/5
What do you like best about Textmagic?

The History is great, with the ability to Edit and send an SMS makes it quick to create and send new messages. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Occassionally the SSO integration or similar affects my login, although this appears resolved for the last few months. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
TC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Currently, I'm finding it very convenient to use."
5/5
What do you like best about Textmagic?

I like it because it's easy to operate, quick, and not complicated. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Recharging seems inconvenient, and sometimes it requires manual review, which is extremely inconvenient. Review collected by and hosted on G2.com.

AN
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Changed their functionality with no notice and continued to charge us"
0/5
What do you like best about Textmagic?

Previously enjoyed the ability to text from our landline number. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

They changed their functionality to be able to text from landline numbers, never informed us, and continued to charge us despite our texts failing for 6+ months. Review collected by and hosted on G2.com.

Response from Alexa Lemzy of Textmagic

We’re sorry that this feature is no longer available due to technical limitations. Please contact our support team, and we’d be happy to assist you and arrange a refund. We appreciate your feedback and apologize for the inconvenience caused.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Text magic has enabled our business to communicate with new leads and current clients."
3.5/5
What do you like best about Textmagic?

We are all able to log in and see all the text corresponce with clients/leads Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

It is super easy to have a a text go to unread as the function doesnt require a double click, only to have it be open and if you are still in the text on your desktop from the time before and theyu reply it will show as read, we occassionally miss texts Review collected by and hosted on G2.com.

KN
Kevin N.
Director of Information Technology
Mid-Market (51-1000 emp.)
"Simple, easy to use alerting solution"
5/5
What do you like best about Textmagic?

Textmagic makes sending texts easy. We use it for alerting both for infrastructure issues as well as any potential building emergencies. Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

There really isn't anything I dislike. I don't want to make something up just to have something here. Review collected by and hosted on G2.com.

Ray M.
RM
Ray M.
Research Assistant
Small-Business (50 or fewer emp.)
"Easy to use Text Messaging Platform"
5/5
What do you like best about Textmagic?

It's simplicity. Sending a message is incredibly simple. Just input the number (which autoformats), type your message and hit send. Programming messages and scheduling them to be sent at a later date/time, is also very easy. What is most useful, is the ability to upload pre-written messages that are saved in a library. These messages are then easily sent to new contacts or those in our Saved Contacts. Finally, its very inexpensive and doesn't require any contracts! Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Can't send messages to emails. Which, I know, this is "Text"Magic and not "Email"Magic, but the ability to send a short, text-only message to an email would be ideal. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy to use and fast to set up"
4/5
What do you like best about Textmagic?

Its easy to use and manage, and can be txt messaging and video calls used for bo Review collected by and hosted on G2.com.

What do you dislike about Textmagic?

Sometimes the link does not connect but you are still charged for Review collected by and hosted on G2.com.