--- title: Textmagic Reviews meta_title: 'Textmagic Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how Textmagic works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 128 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Textmagic Reviews **Vendor:** TextMagic **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 128 ## About Textmagic Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts. Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required. Business SMS Send bulk SMS campaigns, alerts, and reminders to opted-in contacts. Manage dedicated local numbers, toll-free numbers, 10DLC numbers, and Sender IDs. MMS is supported in the US and Canada, and automatic STOP opt-out handling keeps every send compliant. Automation flows Create follow-ups, drip campaigns, and automated sequences that run across SMS and email. Triggers fire on dates, keywords, contact actions, and real-time behavior, so the right message goes out at the right moment without manual intervention. Shared team inbox Manage replies from SMS, live chat, WhatsApp, Facebook Messenger, and Instagram in one shared inbox. Conversations are grouped by recipient with full history, notes, and assignments. Email campaigns Send operational and promotional email campaigns globally with a drag-and-drop builder, delivery tracking, and open and click reporting. Compliance and security SOC 2 Type II certified and GDPR compliant. Includes consent tracking, opt-out handling, 10DLC registration support, and toll-free verification. Teams across healthcare, real estate, construction, and ecommerce use Textmagic to reduce no-shows, speed up response times, and keep communication running without adding headcount. See for yourself with a free trial. No credit card required, full feature access from day one. ## Textmagic Pros & Cons **What users like:** - Users commend the **ease of use** of Textmagic, highlighting its simplicity and effective customer support. (16 reviews) - Users praise Textmagic for its **efficiency and excellent customer support** , making mass texting effortless for various needs. (7 reviews) - Users appreciate the **affordability** of Textmagic, praising its convenient pricing model for small practices. (6 reviews) - Users highlight the **superb customer support** of Textmagic, enhancing their overall experience and satisfaction. (6 reviews) - Users value the **easy setup** of Textmagic, appreciating its simplicity and quick implementation for effective communication. (6 reviews) - Users value the **simplicity and ease of use** of Textmagic, enhancing their overall experience and efficiency. (6 reviews) - Intuitive (4 reviews) - Users appreciate the **time-saving automation** of Textmagic, enhancing communication efficiency for their practices. (4 reviews) - Reliability (3 reviews) - Templates (3 reviews) **What users dislike:** - Users report **SMS issues** , like unexpected changes and lack of group messaging, impacting their experience negatively. (4 reviews) - Users desire a **group messaging feature** for mass texts and report issues with messages not appearing consistently. (3 reviews) - Users find Textmagic **too expensive** , wishing for more flexible pricing options for smaller businesses or startups. (2 reviews) - Users note **integration issues** with Textmagic, especially with Ring Central and email systems, affecting overall experience. (2 reviews) - Users express frustration with **sending issues** , facing failures in sending texts and images, impacting their communication needs. (2 reviews) - SMS (2 reviews) - App Crashes (1 reviews) - Users experience **connection issues** with Textmagic, particularly with older devices and unresponsive links leading to unexpected charges. (1 reviews) - Contact Management (1 reviews) - Editing Issues (1 reviews) ## Textmagic Discussions - [will the notification feature of unreceived messages be worked on in the near future?](https://www.g2.com/discussions/will-the-notification-feature-of-unreceived-messages-be-worked-on-in-the-near-future) - 1 comment, 2 upvotes - [What are the benefits and drawbacks of using TextMagic for SMS marketing, and what could be improved?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-textmagic-for-sms-marketing-and-what-could-be-improved) - 1 comment - [Is TextMagic safe?](https://www.g2.com/discussions/is-textmagic-safe) - 1 comment - [How do you use TextMagic?](https://www.g2.com/discussions/how-do-you-use-textmagic) - 1 comment - [Is TextMagic free?](https://www.g2.com/discussions/is-textmagic-free) - 3 comments - [View Textmagic pricing details and edition comparison](https://www.g2.com/products/textmagic/reviews?open_modal_url=%2Fit%2Fproducts%2Ftextmagic%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ftextmagic%252Freviews%26source%3Dpdp_avatar&page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A30%3A33+-0500&secure%5Bsession_id%5D=34bff390-e805-416c-b8a1-2cd2040b4099&secure%5Btoken%5D=7f3618fc902d731f3996ae84308681256e655095bb769addb485dc1bdedd3862&format=llm_user) ## Textmagic Integrations - [Counterpoint](https://www.g2.com/products/counterpoint/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Textmagic Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Channels** - Multi-Channel Coverage - Open Listening - Physical Media **Platform Basics - Phone Verification** - Accuracy - Call Screening - Scalability - Security Measures - Reliable Delivery - Customizable Workflows **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance **Additional Features - Phone Verification** - Integration Abilities - Compliance with Regulations - Reporting and Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Phone Verification** - Autonomous Task Execution **SMS Platform** - Reporting - Automation - API Integration **Reporting & Analytics** - A/B Testing - Basic Reporting **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Generative AI** - AI Text Generation - AI Text Summarization **AI Content Generation - SMS Marketing** - AI SMS **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top Textmagic Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,374 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)