--- title: telli Reviews meta_title: 'telli Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how telli works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 33 scale: '5' date_modified: '2026-11-07' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents ---

telli Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Telli for its quick and helpful customer support, enhancing their overall experience with the product. (4 mentions)
Users highlight the intuitive and user-friendly interface of Telli, making management and setup a breeze. (4 mentions)
Users value the excellent customer service and intuitive user portal that enhances their experience with Telli. (4 mentions)
Users value the efficiency of Telli, appreciating quick onboarding and impressive capabilities for voice AI agents. (3 mentions)
Users appreciate telli's excellent customer service and innovative features, recognizing its potential to transform communication processes. (3 mentions)
Users note the dashboard issues with Telli, finding the interface basic despite recent improvements. (1 mentions)
Users note the difficult reporting features of telli, which can hinder the overall experience despite strong core functionality. (1 mentions)
Users face long delays due to time zone differences, but support improvements have helped mitigate issues. (1 mentions)
Users face long wait times for support due to time zone differences, though issues are generally manageable. (1 mentions)
Users feel there are still missing features for self-service, indicating the product requires further development. (1 mentions)

5 Pros or Advantages of telli

5 Cons or Disadvantages of telli

telli Reviews (33)

Reviews

telli Reviews (33)

4.8
33 reviews
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JG
Jeton G.
Head Of Commercial Program & Sales Support
Enterprise (> 1000 emp.)
"Intuitive interface, impressive voice quality, and quick start without IT integration"
5/5
What do you like best about telli?

I particularly like the very intuitive user interface, which allows you to find your way around without lengthy familiarization. The speech quality is impressively natural and ensures a professional external appearance. Additionally, you can start quickly without complex IT integration, which saves time. The dedicated and helpful team also makes collaboration very pleasant. Review collected by and hosted on G2.com.

What do you dislike about telli?

In some areas, there could be more customization options to better tailor processes. The reporting and analysis functions could be more detailed in some parts. For more complex setups, a deeper system integration would also be desirable. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Quick Successes Thanks to Simple Prompts and Noticeable Cost Savings"
4.5/5
What do you like best about telli?

The cost savings and the simplicity of prompting. Achieving quick initial successes. Review collected by and hosted on G2.com.

What do you dislike about telli?

The pre-made evaluation options Review collected by and hosted on G2.com.

Christopher H.
CH
Christopher H.
"Super flexible integration and excellent support"
4.5/5
What do you like best about telli?

I really like the flexibility of Telli, as everything is very adjustable and there are great opportunities for testing. We receive very good feedback from the on-site team, which makes it a great tool to collaborate with. The onboarding process went very well, and it was pleasant that we were super flexible in setting the start time. The setup was super easy and the support was great, allowing our Sales Operations Manager to get started right away. Review collected by and hosted on G2.com.

What do you dislike about telli?

The speed could definitely still be improved, but we were also very satisfied with the response. At the end of the day, everything is a development. So it's clear that it's not a tool that is 100 percent there from the start, because the AI also has to learn and be adapted to its requirements. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"Charlie AI Assistant and Dynamic Dashboards That Adapt Fast"
5/5
What do you like best about telli?

The technology, the AI-assistant Charlie, the adaptive and dynamic dashboard-possibilities. The quick reaction on spontaneous requirements and ideas. Review collected by and hosted on G2.com.

What do you dislike about telli?

No idea to be honest…can’t name one thing Review collected by and hosted on G2.com.

Yannick S.
YS
Yannick S.
-
Mid-Market (51-1000 emp.)
"Intuitive solution with strong support and high flexibility"
5/5
What do you like best about telli?

What I particularly like about Telli is the ease of use, the good customer service, and the high flexibility. Even without a long onboarding process, I was able to get started very quickly. If I ever get stuck, everything is clearly described in the documentation, so you can easily find a solution. I have set up several agents in different languages, and they have worked very quickly and reliably. Overall, I am very satisfied with the product. Review collected by and hosted on G2.com.

What do you dislike about telli?

Currently, I cannot make a final judgment on that. I am very satisfied with the service and the product. Review collected by and hosted on G2.com.

Andreas E.
AE
Andreas E.
Managing Director Technology
Mid-Market (51-1000 emp.)
"One of the best real value generating SaaS GenAI products out there"
5/5
What do you like best about telli?

The software is already mature and includes the relevant classic software‑service elements that are necessary. You can immediately tell that the team behind it takes very few shortcuts at most. On top of that, the voice bot naturally does what it’s supposed to do. In particular, the speed and interaction capabilities are definitely on par with Nvidia’s PersonaPlex, while the possible complexity and stability are significantly better. In addition, there’s a very professional team that apparently knows what matters. Review collected by and hosted on G2.com.

What do you dislike about telli?

The versioning and potential organization within the prompt/context and sub-prompts Review collected by and hosted on G2.com.

Dennis S.
DS
Dennis S.
"Simple setup, modern prompt agent"
4.5/5
What do you like best about telli?

I like the interface of Telli because it allows you to describe the need in normal written form, and the technology uses this input to professionally incorporate it into the prompt. The setup is very simple and it is an absolute game changer. Review collected by and hosted on G2.com.

What do you dislike about telli?

Partially, the speech recognition is not up to date. For example, the reading of phone numbers or email addresses is rarely successful for the bot. Recognition of technical terms or a predefined selection of names, such as street names, should be resolved. Review collected by and hosted on G2.com.

BA
Burhan A.
Head of Sales
Small-Business (50 or fewer emp.)
"Voice AI that truly improves our daily sales activities."
5/5
What do you like best about telli?

The collaboration with Telli has noticeably changed our daily sales routine. Thanks to this great support, my team can focus much more on the truly relevant conversations and is significantly relieved in day-to-day business. Review collected by and hosted on G2.com.

What do you dislike about telli?

So far, everything fits wonderfully, and I have nothing to complain about. Overall, I am very satisfied. Review collected by and hosted on G2.com.

Egbert B.
EB
Egbert B.
Service Manager
Small-Business (50 or fewer emp.)
"Intuitive User Portal with Fast, Solution-Oriented Support"
4/5
What do you like best about telli?

The user portal to manage the agents and fill the script is very intuitive and user friendly.

Also the customer support they provide is quick and they like to think with you for solutions. Review collected by and hosted on G2.com.

What do you dislike about telli?

There are no real downsides other then people that do not like to talk to AI, but that has nothing to do with Telli. Review collected by and hosted on G2.com.

Robert S.
RS
Robert S.
CFO
"High call quality and easy entry"
5/5
What do you like best about telli?

What I like most is the quality of Telli. Better than any other telephony agent I have seen so far. And the ease of use. The initial setup was extremely easy, with a lot of support. This greatly facilitates getting started. Review collected by and hosted on G2.com.

What do you dislike about telli?

Well, of course, the language function can always be improved so that it sounds even more like a human. Review collected by and hosted on G2.com.