Averages based on real user reviews.
Quick Onboarding. Fair pricing and scalability. Works very well for us. No negative comments from customers so far. Review collected by and hosted on G2.com.
Still having to deal with annoying customers afterwards even tho telli is the perfect gatekeeper. Review collected by and hosted on G2.com.
Customer Service, ability to adapt quickly, realistic voice, UI of dashboard Review collected by and hosted on G2.com.
Mostly the pricing, I would like to have more customization options (especially that I can implement new call variables / prompts on my own) Review collected by and hosted on G2.com.
Thank you for your feedback, that's super helpful.
We completely understand the need for more flexibility and are excited to share that we’ve recently introduced the telli Prompt Editor to address exactly that.
With the Prompt Editor, you now have direct access to the voice agent’s prompt and can make your own adjustments in two ways:
1) AI-Assisted Editing:
The telli prompt agent is specialized on system prompts and can make changes on your behalf. Simply chat with it and see adjustments being made.
2) Text Editing:
Via the text editor, you are now able to make adjustments yourself in the system prompt and implement changes instantly.
With this, you can now, for example, add new call variables, custom phrasing, or targeted responses to customer signals. You can check out the post in our shared Slack/Teams channel or just drop us a message, and we’ll happily show it to you on a call!
