100% the best thing about TaxValet is the people. It's SO reassuring to know that a human who cares is checking over everything on a regular basis and promptly replying to any inquiries. I have a team made up of a several points of contact that each specialize in different aspects of sales tax compliance, and I know exactly who I can reach out to when needed! Review collected by and hosted on G2.com.

For me there has been nothing but upside to TaxValet. Not only was the onboarding process smoother, the people were more knowledgeable, and I'm actually paying slightly less than I was previously. I know the cost will go up as I start reaching nexus in additional states, but I genuinely believe the peace of mind is worth every penny. Review collected by and hosted on G2.com.

TaxValet is incredibly helpful and truly takes the load off your shoulders when it comes to anything sales tax related. As a founder, your time is best spent focusing on growing the business and making strategic decisions—not getting buried in sales tax compliance and busy work. TaxValet handles all of that seamlessly, giving you real peace of mind. On top of that, their team is extremely responsive, easy to work with, and flexible to your needs. It feels like having a trusted partner who’s always on top of things, rather than just another service provider. Review collected by and hosted on G2.com.

TaxValet's only downside is their monthly minimums if you have a smaller entity. Review collected by and hosted on G2.com.

The friendly and prompt staff is easy to work with. The have good communication and are very helpful in dealing with issues. Review collected by and hosted on G2.com.

I would like if they had a dashboard but this has not affected our compliance or the effectiveness of their service. Review collected by and hosted on G2.com.

Tax Valet has honestly been a lifesaver for me. Trying to keep up with sales tax rules, changing nexus laws, and filing deadlines on top of running a growing eCommerce business was overwhelming. I used to spend hours second-guessing myself, worried I was missing something important.

From the start, their onboarding process was thorough and patient. They didn’t just hand me a stack of instructions and disappear—they walked me through every step, answered all my questions, and made sure I felt confident before moving forward. What really stood out was that they never rushed me or passed me off to someone else until I was completely comfortable with how everything worked.

Now, instead of stressing about tax notices or wondering if I filed correctly, I know it’s being handled by people who specialize in this. It’s taken a huge weight off my shoulders and freed me up to focus on actually growing the business. Review collected by and hosted on G2.com.

There was not nothing that I didn't like about Tax Valet Review collected by and hosted on G2.com.

So far TaxValet has been very hands on and have been very available. It's nice to talk to actual people. Review collected by and hosted on G2.com.

It's a bit pricier than other solutions, but at this point only marginally so. Review collected by and hosted on G2.com.

Update to my 2024 review: We had a major change this year and TaxValet has yet again been instrumental in helping us navigate the ins and outs of sales taxes. Again they have been very thorough in assisting us, following up and making sure we stay on track. We have put them to work and they have done more than just show up and do their jobs, they have done an AMAZING job!

They are extremely thorough in everything they do. We have had such a positive experience with them in the last year. We were recently with a SaS company that ran numbers, and that is all. Sure they were cheaper, but ALL they did was use their software to run numbers and submit returns to the state. If there was an issue, it was up to us to connect with the states to figure out this very complex world of sales taxes. It is such a breath of fresh air to have a company to work with you on reaching out to the states when there are issues with sales tax issues. Review collected by and hosted on G2.com.

Update to my 2024 review: I can't think of anything that would make me say I dislike anything about them. They have risen to all the challenges that have we have tossed at them, and never have they said "that is out of scope."

I would love to see them get into other aspects of taxes that come with sales tax such as helping with Registered Agents and working with the Secretary of State. I understand the limitations, and they have been helpful as they can be in this sector, but it would be awesome to have these two areas of expertise under the same roof. Review collected by and hosted on G2.com.

I recently switched from Avalara to TaxValet, and the differences have been clear from the start. The onboarding process was seamless, and our account representative, Gian, was both extremely helpful and responsive. The entire team was eager to ensure our transition happened quickly. I appreciate that TaxValet reaches out via email whenever they have updates or questions—something that never happened with Avalara, where we were left to figure things out on our own. Now that my business has a knowledgeable team managing our sales tax, I’m looking forward to being fully transitioned. Review collected by and hosted on G2.com.

At this time, I can't point to anything I dislike about TaxValet. Review collected by and hosted on G2.com.

Their full-service model. They handle everything from top to bottom. Review collected by and hosted on G2.com.

It's not the cheapest solution out there. But the service is worth the cost. Review collected by and hosted on G2.com.

TaxValet has been an invaluable asset to our growing e-commerce business. TaxValet has stepped in to save us countless hours of tax work every month. Their expertise in navigating complex tax regulations has been instrumental in ensuring our compliance while allowing us to focus on other aspects of our business.

What sets TaxValet apart is not only their expertise but also their exceptional customer service. They are a pleasure to work with, always attentive and responsive to our needs. Review collected by and hosted on G2.com.

Despite their effectiveness in managing domestic tax obligations, the absence of support for international sales tax may present a significant limitation for businesses venturing into global markets. Review collected by and hosted on G2.com.

We came to TaxValet after finding their detailed state-by-state breakdown of U.S. sales tax requirements. Before that, we had been using an online tax software but constantly received compliance alerts and weren’t confident we were doing things correctly.

We recently completed onboarding with Alexis, who was a cheerful and incredibly competent guide throughout the process. She explained everything clearly, answered every question with patience, and was consistently responsive and available whenever we needed support.

The onboarding experience itself was thorough and well-organized — something that could have felt daunting was instead made approachable and digestible in manageable steps.

Now, we feel confident moving forward knowing we have trusted advisors guiding us and that our products and compliance decisions are in great hands. Review collected by and hosted on G2.com.

Onboarding requires that you examine your practices, which may uncover areas that require a bit more work. But ultimately, that effort pays off — you’re left with cleaner, more efficient processes and the confidence that you’re doing things right. Review collected by and hosted on G2.com.