---
title: Syncro Reviews
meta_title: 'Syncro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Syncro works for a business like yours.
date_modified: '2026-09-20'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Syncro Reviews
**Vendor:** Syncro  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About Syncro
Syncro is a Brazilian all-in-one commercial automation platform that turns WhatsApp into a managed sales operation. It brings WhatsApp, Instagram Direct, Facebook Messenger and website chat into a single shared inbox, where every agent logs in with their own account and the conversation history belongs to the company instead of an individual phone. A visual kanban CRM tracks every deal with value, stage, owner and time-in-stage, and can block a deal from advancing until the required task is completed. Native AI agents answer, qualify and route leads around the clock using the company's own knowledge base, moving deals through the pipeline and alerting the team when buying intent is detected. A no-code chatbot builder, trigger-based automations and nurture sequences handle follow-up without relying on anyone's memory. Syncro also includes quotes with public accept links, a financial module with accounts payable and receivable, cash flow, chart of accounts, cost centers and management P&L, invoice issuing, email and WhatsApp campaigns, appointment scheduling with Google Calendar sync, forms, tasks, NPS surveys, lead scoring and reporting that shows which acquisition channel actually closes revenue, with conversions sent back to Meta. Built for Brazilian SMBs in real estate, healthcare and aesthetics clinics, retail, professional services, marketing agencies and manufacturing. Available via unofficial connection or the official Meta WhatsApp Business API. Free trial, no credit card required.






- [View Syncro pricing details and edition comparison](https://www.g2.com/products/syncro-syncro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-20+14%3A43%3A31+-0500&secure%5Bsession_id%5D=9f0a032c-351a-4974-aeb0-1707058f12d5&secure%5Btoken%5D=0be9fb6ce2dd18168db27707544bb46004b61f2fa6c0170957e8baa55f47b02b&format=llm_user)

## Syncro Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

## Top Syncro Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,114 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,260 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,670 reviews)