--- title: Symantec Web Security Service Reviews meta_title: 'Symantec Web Security Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 120 reviews by the users' company size, role or industry to find out how Symantec Web Security Service works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 120 scale: '5' date_modified: '2026-09-30' parent_category: name: Web Security url: https://www.g2.com/categories/web-security ---

Symantec Web Security Service Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the excellent security protection of Symantec Web Security Service, ensuring seamless access and peace of mind. (6 mentions)
Users find the ease of deployment and seamless installation of Symantec Web Security Service highly beneficial for security management. (5 mentions)
Users find the easy implementation and management of Symantec Web Security Service highly beneficial for their needs. (2 mentions)
Users are impressed by the affordability of Symantec Web Security Service, finding it cost-effective with ample features. (1 mentions)
Users praise the network analytics of Symantec Web Security Service, highlighting its effectiveness in enhancing access control. (1 mentions)
Users find the notification issues frustrating, as they disrupt work and can lead to false alerts and site blocks. (2 mentions)
Users find the cost of Symantec Web Security Service to be prohibitively high, impacting value perception. (1 mentions)
Users frequently face integration issues with Symantec Web Security Service, complicating implementation and affecting overall satisfaction. (1 mentions)
Users find the poor customer support lacking, impacting their overall experience with Symantec Web Security Service. (1 mentions)
Users experience slow performance with the EDR function search and find XDR correlation to be manual and cumbersome. (1 mentions)

5 Pros or Advantages of Symantec Web Security Service

5 Cons or Disadvantages of Symantec Web Security Service

LJ
Latonya J.
Agent
Mid-Market (51-1000 emp.)
"Does what the program is designed to do?"
4.5/5
What do you like best about Symantec Web Security Service?

Appears to be working well to keep things going smoothly Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

The notices can be a bit much Sometimes it takes I don’t want I’m doing to close out the notices Review collected by and hosted on G2.com.

KG
Kushagra G.
Senior
Small-Business (50 or fewer emp.)
"About Symantec"
4/5
What do you like best about Symantec Web Security Service?

Easy to use, implement and manage. Simple UI with complete functionality and policy creation. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

The product works fine, the problem is that the EDR function search is slow and the XDR correlation is manual. Review collected by and hosted on G2.com.

Karanveer S.
KS
Karanveer S.
System Engineer
Enterprise (> 1000 emp.)
"It looks promising yet have room for growth."
2.5/5
What do you like best about Symantec Web Security Service?

The Endpoint Manager is a standout feature, letting you manage policies for virus protection, firewall, and exceptions in different areas. The flexibility in deploying clients on servers or standalone packages makes it a good fit for different types of businesses. I also like that you can tweak the settings to turn on or off specific threat notifications. The support is also responsive, they do the job. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

The performance takes a hit, especially when you're dealing with file-based databases like Visual Fox Pro. If you're working a lot with those systems, it gets kind of clunky, and it definitely needs some tweaking to run smoother. Compatibility is another headache. It doesn't play nice with some major programs. Like, the latest update messed with my Chrome browser, and I had to uninstall it to get things back to normal. Review collected by and hosted on G2.com.

Abhijeet G.
AG
Abhijeet G.
Senior Analyst
Enterprise (> 1000 emp.)
"Good protection which is also used by companies"
4.5/5
What do you like best about Symantec Web Security Service?

When I had joined my first company. Symantec Protection was one of the softwares that I had to install in my device to be able to access my Outlook and teams from my phone. It was frankly one of the easiest installations and I'm using it till this day and everything works seemless. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

I think it does cause a lot of battery drain because of being active continuously in the background. I have to force shutdown to stop it from taking up a lot of battery and RAM Review collected by and hosted on G2.com.

ravinder d.
RD
ravinder d.
Freelance Graphic Designer
Small-Business (50 or fewer emp.)
"A cloud-based malware protection system Overall, affordable and satisfies all prerequisites."
5/5
What do you like best about Symantec Web Security Service?

The only thing that drew me to Symantec Network Security was the company's local buzz, and when I saw how affordable it was in comparison to their rivals and how many features it had, I was astounded. Many businesses utilize Symantec WSS to protect their systems and users against potential malware attacks. The cloud-based system is simple to set up and use, ensuring compliance and no risks. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

Nothing in particular to be disliked. It was simple to install once I followed all the instructions on the document website. The program occasionally crashes when utilizing the desktop, and it even disables certain websites or apps and issues false alarms, which can be annoying. Review collected by and hosted on G2.com.

RG
Rahul G.
Mid-Market (51-1000 emp.)
"Proxy between you and web"
4.5/5
What do you like best about Symantec Web Security Service?

The best is it work as a proxy between me and the web to help us identify malicious websites which can try stealing our private data and information. We get the real-time warning and all such websites are auto-blocked by the software. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

It has frequent updates which annoy me, but at the same time, I understand that it is regularly updating itself to help us stay safe on the web. Review collected by and hosted on G2.com.

Ashutosh C.
AC
Ashutosh C.
Conversation Designer
Enterprise (> 1000 emp.)
"Overall a good anti-virus software for network security or even windows security"
3/5
What do you like best about Symantec Web Security Service?

It can be used in both cloud and local hardware. It provides good protection and you can always access the logs to see what occurs in the backend. Good for overall security, my organization has been using it for the past 5 years. Also, easy to deploy using intune. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

Did not see any cons yet. We have been using it for a long time. Also pairs very well with other security products. Review collected by and hosted on G2.com.

primus F.
PF
primus F.
digital marketing & sales
Small-Business (50 or fewer emp.)
"An all rounder in terms of data security"
4.5/5
What do you like best about Symantec Web Security Service?

The product is very comprehensive and has a friendly UI which is great for users who want a well rounded product that integrates well into their security needs. It's a well implemented software and the frequency at which you have to monitor it is minimal as it does a lot of stuff on its own. Their support team is great too. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

It can be resource hungry sometimes, but if you have a modern system, you should be fine. Review collected by and hosted on G2.com.

Chandan T.
CT
Chandan T.
Software Engineer
Small-Business (50 or fewer emp.)
"Cloud based solution to protect from malware"
4/5
What do you like best about Symantec Web Security Service?

Symantac WSS is being used by various enterprises to secure the system and user from a potential malware attack. The cloud-based solution is easy to install and get started to stay risk-free and compliant. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

Nothing as such to dislike. I have given all the steps on the document site and it was easy to install. Review collected by and hosted on G2.com.

KP
Kumar P.
CEO
Small-Business (50 or fewer emp.)
"Overall a budget software and meets all the basic requirements"
5/5
What do you like best about Symantec Web Security Service?

The one thing that attracted me towards Symantec Network Security was their hype in my region and I got amazed after seeing their price which was very less comparatively to their competitors and it didn't lagged a lot of features. Review collected by and hosted on G2.com.

What do you dislike about Symantec Web Security Service?

The software sometimes crashes while using the desktop and it even sends false alerts and blocks a few sites or apps causing some inconvenience Review collected by and hosted on G2.com.