Compare JumpCloud and Symantec PAM 
At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,938)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSymantec PAM
Star Rating
(22)3.6 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec PAMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user management and ease of use, with many users appreciating its ability to streamline processes like SSO and device management. One user noted, "I use JumpCloud to manage users, devices, SSO, and Radius, and a lot of its features," highlighting its comprehensive capabilities.
- Users say that JumpCloud's implementation process is notably quick and intuitive, with feedback indicating that the initial setup was smooth. A recent user mentioned, "I appreciate that JumpCloud provides a consistent identity structure regardless of company size," which speaks to its adaptability for various organizations.
- Reviewers mention that Symantec PAM offers robust session monitoring and recording features, which help in detecting suspicious activities. One user stated, "It monitors and records privileged sessions, so I can quickly detect any suspicious activity," showcasing its strength in security oversight.
- According to verified reviews, JumpCloud significantly outperforms Symantec PAM in overall user satisfaction, reflected in its higher G2 Score and star ratings. Users have expressed that JumpCloud makes their work easier, with one stating, "I find the MDM feature to be smooth," indicating a positive day-to-day experience.
- Users highlight that while Symantec PAM is user-friendly, it faces challenges in areas like ease of administration and setup compared to JumpCloud. A reviewer noted, "User Friendly, Effective, and Easy," but this is contrasted by JumpCloud's higher scores in administrative ease, which many users find beneficial.
- G2 reviewers indicate that JumpCloud's support quality is superior, with users rating it highly for responsiveness and helpfulness. One user remarked, "The JumpCloud password manager has been incredibly useful," emphasizing the support and features that enhance user experience, which is a notable advantage over Symantec PAM.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Symantec PAM
No pricing availableFree Trial
JumpCloud
Free Trial is available
Symantec PAM
No trial information availableRatings
Meets Requirements
8.8
3,155
7.4
11
Ease of Use
9.0
3,188
7.7
11
Ease of Setup
8.8
2,947
7.3
8
Ease of Admin
9.0
2,721
6.7
8
Quality of Support
8.8
2,880
7.8
10
Has the product been a good partner in doing business?
9.0
2,583
7.5
8
Product Direction (% positive)
9.3
3,055
3.6
11
Features by Category
Authentication Options
9.1
1437
Not enough data
8.9
1376
Not enough data
9.1
1394
Not enough data
9.0
1356
Not enough data
8.9
1278
Not enough data
8.8
1203
Not enough data
Access Control Types
8.9
1307
Not enough data
8.9
1268
Not enough data
8.6
1240
Not enough data
8.4
1050
Not enough data
8.4
1115
Not enough data
Administration
8.8
1161
Not enough data
9.2
1331
Not enough data
9.1
1377
Not enough data
8.7
1328
Not enough data
8.8
1315
Not enough data
Platform
9.1
1317
Not enough data
8.8
1082
Not enough data
9.0
1228
Not enough data
8.5
1057
Not enough data
8.2
1231
Not enough data
8.4
1179
Not enough data
8.5
1117
Not enough data
User on/off Boarding
8.6
633
Not enough data
8.6
732
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
735
|
Verified
Not enough data
8.2
571
Not enough data
User Maintenance
8.9
790
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
647
|
Verified
Not enough data
Governance
8.0
579
Not enough data
8.3
636
|
Verified
Not enough data
Administration
8.1
751
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
623
|
Verified
Not enough data
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1346
Not enough data
8.9
1316
Not enough data
8.5
1247
Not enough data
8.3
1069
Not enough data
Administration
8.7
1215
Not enough data
8.7
1337
Not enough data
8.5
1128
Not enough data
8.5
1278
Not enough data
Functionality
9.0
1320
Not enough data
9.1
1307
Not enough data
8.9
1238
Not enough data
Scope
Feature Not Available
Not enough data
9.1
368
Not enough data
Security
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
347
Not enough data
Management
9.1
356
Not enough data
8.9
351
Not enough data
8.9
356
Not enough data
8.7
344
Not enough data
8.1
327
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
577
7.8
9
Feature Not Available
6.9
8
8.8
531
8.5
8
8.8
527
7.3
8
9.1
564
7.4
9
8.7
510
7.7
10
Functionality
9.2
550
8.0
9
9.2
545
8.0
10
8.6
468
8.5
9
8.6
436
7.5
8
9.1
535
8.1
9
9.0
527
8.1
9
8.7
488
7.6
9
8.3
81
7.8
9
8.9
473
8.7
10
8.7
440
8.0
9
Monitoring
8.7
514
7.9
8
8.6
533
7.1
8
Feature Not Available
7.3
8
Reporting
8.6
514
7.3
8
8.5
517
7.5
8
Functionality
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1402
Not enough data
8.4
1200
Not enough data
9.1
1355
Not enough data
9.0
1349
Not enough data
9.2
1385
Not enough data
9.1
1343
Not enough data
Type
8.2
1060
Not enough data
9.0
1362
Not enough data
Reporting
8.4
1250
Not enough data
8.4
1286
Not enough data
8.5
160
Not enough data
8.4
161
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
155
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
163
Not enough data
8.7
157
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
584
Not enough data
7.8
515
Not enough data
Communication
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
557
Not enough data
8.8
549
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Not enough data
Performance
8.5
567
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1070
Not enough data
Operating System
9.0
1131
Not enough data
8.7
1144
Not enough data
8.2
989
Not enough data
Management
8.5
1120
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Not enough data
Security
8.8
1087
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Symantec PAM are categorized as Privileged Access Management (PAM)
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Cloud Directory Services, Remote Support, Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), and SaaS Spend Management
Symantec PAM has no unique categories
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec PAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.0%
Telecommunications
21.4%
Information Technology and Services
14.3%
Computer Software
14.3%
Consulting
7.1%
Oil & Energy
7.1%
Other
35.7%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Symantec PAM has no discussions with answers
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