Compare JumpCloud and Symantec PAM 
Featured Products
At a Glance
Market Segments
Mid-Market (53.8% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,875)4.5 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSymantec PAM
Star Rating
(22)3.6 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec PAMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in providing a seamless user experience, particularly for organizations needing standardized login processes across various environments. Users appreciate how it simplifies access management, automatically adjusting permissions after internal role changes, which enhances security and efficiency.
- Users say that JumpCloud's implementation process is notably quick and intuitive, with many highlighting the ease of setup as a significant advantage. One user mentioned that the initial setup was fast, which is always a plus, making it a favorable choice for teams looking to get up and running without extensive delays.
- Reviewers mention that Symantec PAM offers robust monitoring capabilities, allowing users to detect suspicious activity through session recording. This feature is crucial for organizations that prioritize security, as it helps limit access to sensitive systems and reduces the risk of unauthorized entry.
- According to verified reviews, JumpCloud stands out with its high ratings in ease of administration and centralized management. Users have noted that it provides a consistent experience across IT teams, which is particularly beneficial for organizations managing multiple user accounts and access points.
- G2 reviewers highlight that while Symantec PAM is user-friendly, it faces challenges in comparison to JumpCloud regarding overall satisfaction and ease of use. Users have expressed that although it is effective, it does not match the high usability scores that JumpCloud consistently receives.
- Users report that JumpCloud's strong focus on multi-factor authentication and self-service access requests enhances security and user autonomy. This feature allows users to manage their access needs without constant IT intervention, which is a significant time-saver for busy teams.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Symantec PAM
No pricing availableFree Trial
JumpCloud
Free Trial is available
Symantec PAM
No trial information availableRatings
Meets Requirements
8.8
3,118
7.4
11
Ease of Use
9.0
3,151
7.7
11
Ease of Setup
8.8
2,910
7.3
8
Ease of Admin
9.0
2,696
6.7
8
Quality of Support
8.8
2,847
7.8
10
Has the product been a good partner in doing business?
9.0
2,558
7.5
8
Product Direction (% positive)
9.3
3,018
3.6
11
Features by Category
Authentication Options
9.1
1433
Not enough data
8.9
1376
Not enough data
9.1
1391
Not enough data
9.0
1355
Not enough data
8.9
1277
Not enough data
8.8
1204
Not enough data
Access Control Types
8.9
1305
Not enough data
8.9
1268
Not enough data
8.6
1238
Not enough data
8.4
1052
Not enough data
8.4
1117
Not enough data
Administration
8.8
1162
Not enough data
9.2
1330
Not enough data
9.1
1377
Not enough data
8.7
1329
Not enough data
8.8
1316
Not enough data
Platform
9.1
1317
Not enough data
8.8
1084
Not enough data
9.0
1230
Not enough data
8.5
1059
Not enough data
8.2
1233
Not enough data
8.4
1181
Not enough data
8.5
1119
Not enough data
User on/off Boarding
8.6
634
Not enough data
8.6
732
|
Verified
Not enough data
8.8
798
|
Verified
Not enough data
8.9
755
|
Verified
Not enough data
9.0
735
|
Verified
Not enough data
8.2
572
Not enough data
User Maintenance
8.9
790
|
Verified
Not enough data
8.5
726
|
Verified
Not enough data
8.5
648
|
Verified
Not enough data
Governance
8.0
580
Not enough data
8.3
636
|
Verified
Not enough data
Administration
8.1
752
|
Verified
Not enough data
7.4
578
Not enough data
8.6
759
|
Verified
Not enough data
8.3
624
|
Verified
Not enough data
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1345
Not enough data
8.9
1316
Not enough data
8.5
1238
Not enough data
8.3
1071
Not enough data
Administration
8.7
1206
Not enough data
8.7
1326
Not enough data
8.4
1119
Not enough data
8.5
1267
Not enough data
Functionality
9.0
1304
Not enough data
9.1
1299
Not enough data
8.9
1238
Not enough data
Scope
Feature Not Available
Not enough data
9.1
367
Not enough data
Security
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
348
Not enough data
Management
9.1
356
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
346
Not enough data
8.1
329
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
579
7.8
9
Feature Not Available
6.9
8
8.8
533
8.5
8
8.8
529
7.3
8
9.2
566
7.4
9
8.8
512
7.7
10
Functionality
9.2
552
8.0
9
9.2
547
8.0
10
8.6
470
8.5
9
8.6
437
7.5
8
9.1
536
8.1
9
9.0
529
8.1
9
8.7
490
7.6
9
8.3
81
7.8
9
8.9
474
8.7
10
8.7
442
8.0
9
Monitoring
8.7
516
7.9
8
8.6
535
7.1
8
Feature Not Available
7.3
8
Reporting
8.6
516
7.3
8
8.5
519
7.5
8
Functionality
8.8
905
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1046
Not enough data
9.2
1068
Not enough data
8.7
1023
Not enough data
8.8
995
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1400
Not enough data
8.4
1201
Not enough data
9.1
1353
Not enough data
9.0
1352
Not enough data
9.2
1386
Not enough data
9.1
1341
Not enough data
Type
8.2
1062
Not enough data
9.0
1363
Not enough data
Reporting
8.4
1251
Not enough data
8.4
1287
Not enough data
8.5
160
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
156
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
162
Not enough data
8.7
158
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
584
Not enough data
7.8
516
Not enough data
Communication
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
558
Not enough data
8.8
549
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Not enough data
Performance
8.5
567
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1071
Not enough data
Operating System
9.0
1129
Not enough data
8.7
1142
Not enough data
8.2
991
Not enough data
Management
8.5
1120
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1055
Not enough data
Security
8.8
1088
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Symantec PAM are categorized as Privileged Access Management (PAM)
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Cloud Directory Services, Remote Support, Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), and SaaS Spend Management
Symantec PAM has no unique categories
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec PAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
7.9%
Computer & Network Security
7.2%
Hospital & Health Care
2.9%
Other
47.0%
Telecommunications
21.4%
Information Technology and Services
14.3%
Computer Software
14.3%
Consulting
7.1%
Oil & Energy
7.1%
Other
35.7%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Symantec PAM has no discussions with answers
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