# JumpCloud vs Symantec PAM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that JumpCloud excels in user management and ease of use, with many users appreciating its ability to streamline processes like SSO and device management. One user noted, "I use JumpCloud to manage users, devices, SSO, and Radius, and a lot of its features," highlighting its comprehensive capabilities.
- **Users say** that JumpCloud's implementation process is notably quick and intuitive, with feedback indicating that the initial setup was smooth. A recent user mentioned, "I appreciate that JumpCloud provides a consistent identity structure regardless of company size," which speaks to its adaptability for various organizations.
- **Reviewers mention** that Symantec PAM offers robust session monitoring and recording features, which help in detecting suspicious activities. One user stated, "It monitors and records privileged sessions, so I can quickly detect any suspicious activity," showcasing its strength in security oversight.
- **According to verified reviews** , JumpCloud significantly outperforms Symantec PAM in overall user satisfaction, reflected in its higher G2 Score and star ratings. Users have expressed that JumpCloud makes their work easier, with one stating, "I find the MDM feature to be smooth," indicating a positive day-to-day experience.
- **Users highlight** that while Symantec PAM is user-friendly, it faces challenges in areas like ease of administration and setup compared to JumpCloud. A reviewer noted, "User Friendly, Effective, and Easy," but this is contrasted by JumpCloud's higher scores in administrative ease, which many users find beneficial.
- **G2 reviewers indicate** that JumpCloud's support quality is superior, with users rating it highly for responsiveness and helpfulness. One user remarked, "The JumpCloud password manager has been incredibly useful," emphasizing the support and features that enhance user experience, which is a notable advantage over Symantec PAM.



| | JumpCloud | Symantec PAM | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.6 out of 5 | 
| **Total Reviews** | 3,969 | 22 | 
| **Largest Market Segment** | Mid-Market (54.2% of reviews) | Enterprise (50.0% of reviews) | 
| **Entry Level Price** | $3.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### JumpCloud

Pros:
- Ease of Use (766 reviews)
- Device Management (588 reviews)

Cons:
- Missing Features (326 reviews)
- Improvement Needed (263 reviews)

### Symantec PAM

Pros:
- Access Control (1 reviews)
- Secure Access (1 reviews)

Cons:
- Complex Setup (1 reviews)
- Time Delays (1 reviews)

---
## Ratings Comparison
| Rating | JumpCloud | Symantec PAM | 
|---|---|---|
  | **Meets Requirements** | 8.8 (3179 reviews) | 7.4 (11 reviews) | 
  | **Ease of Use** | 9.0 (3213 reviews) | 7.7 (11 reviews) | 
  | **Ease of Setup** | 8.8 (2971 reviews) | 7.3 (8 reviews) | 
  | **Ease of Admin** | 9.0 (2722 reviews) | 6.7 (8 reviews) | 
  | **Quality of Support** | 8.8 (2905 reviews) | 7.8 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (2583 reviews) | 7.5 (8 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3074 reviews) | 3.6 (11 reviews) | 

---
## Pricing

### JumpCloud

#### Entry-Level Pricing

Plan: Cloud Directory

Price: $3.00 1 User Per Month

Key Features:
- For pricing please visit: https://jumpcloud.com/pricing

[Learn more about JumpCloud](https://www.g2.com/products/jumpcloud/reviews)

#### Free Trial

Yes

### Symantec PAM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.8/10 | 1558 |
| **Symantec PAM** | N/A | N/A |

#### Authentication Options

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Authentication User experience** | 9.1 (1438 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 8.9 (1376 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.1 (1394 reviews) | Not enough data | 
| **Supports Required Authentication Methods/Protocols** | 9.0 (1354 reviews) | Not enough data | 
| **Federation/SAML support (idp)** | 8.9 (1277 reviews) | Not enough data | 
| **Federation/SAML support (sp)** | 8.8 (1202 reviews) | Not enough data | 

#### Access Control Types

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Endpoint access** | 8.9 (1305 reviews) | Not enough data | 
| **Local Access** | 8.8 (1266 reviews) | Not enough data | 
| **Remote Access** | 8.6 (1239 reviews) | Not enough data | 
| **Partner Access** | 8.4 (1048 reviews) | Not enough data | 
| **Supports BYOD users** | 8.4 (1113 reviews) | Not enough data | 

#### Administration

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Ease of installation on server** | 8.8 (1159 reviews) | Not enough data | 
| **Password Policy Enforcement** | 9.2 (1330 reviews) | Not enough data | 
| **Administration Console** | 9.1 (1375 reviews) | Not enough data | 
| **Ease of connecting applications** | 8.7 (1326 reviews) | Not enough data | 
| **Self Service Password Administration** | 8.8 (1313 reviews) | Not enough data | 

#### Platform

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Multiple Operating system support** | 9.1 (1315 reviews) | Not enough data | 
| **Multi-Domain Support** | 8.8 (1081 reviews) | Not enough data | 
| **Cross Browser support** | 9.0 (1226 reviews) | Not enough data | 
| **Fail over protection** | 8.5 (1055 reviews) | Not enough data | 
| **Reporting** | 8.2 (1230 reviews) | Not enough data | 
| **Auditing** | 8.4 (1179 reviews) | Not enough data | 
| **Third Party Web Services support** | 8.5 (1115 reviews) | Not enough data | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.5/10 | 917 |
| **Symantec PAM** | N/A | N/A |

#### User on/off Boarding

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Self Service Access requests** | 8.6 (632 reviews) | Not enough data | 
| **Smart/Automated Provisioning** | 8.6 (733 reviews) ✓ Verified | Not enough data | 
| **Role Management** | 8.8 (797 reviews) ✓ Verified | Not enough data | 
| **Policy Management** | 8.9 (757 reviews) ✓ Verified | Not enough data | 
| **Access Termination** | 9.0 (734 reviews) ✓ Verified | Not enough data | 
| **Approval Workflows** | 8.2 (570 reviews) | Not enough data | 

#### User Maintenance

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Self Service Password Reset** | 8.9 (789 reviews) ✓ Verified | Not enough data | 
| **Bulk Changes** | 8.6 (725 reviews) ✓ Verified | Not enough data | 
| **Bi-directional Identity Synchronization** | 8.5 (647 reviews) ✓ Verified | Not enough data | 

#### Governance

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Identifies and Alerts for Threats** | 8.0 (578 reviews) | Not enough data | 
| **Compliance Audits** | 8.3 (635 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Reporting** | 8.1 (750 reviews) ✓ Verified | Not enough data | 
| **Mobile App** | 7.4 (577 reviews) | Not enough data | 
| **Ease of set up for target systems** | 8.6 (759 reviews) ✓ Verified | Not enough data | 
| **APIs** | 8.3 (623 reviews) ✓ Verified | Not enough data | 

### SaaS Spend Management

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.7/10 | 22 |
| **Symantec PAM** | N/A | N/A |

#### Tracking

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Spend Tracking ** | 8.4 (20 reviews) | Not enough data | 
| **SaaS Utilization Tracking ** | 9.0 (21 reviews) | Not enough data | 
| **User Sentiment Tracking ** | Feature Not Available | Not enough data | 

#### Management

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Contract Management ** | 8.9 (20 reviews) | Not enough data | 
| **Application Catalog ** | 8.7 (21 reviews) | Not enough data | 
| **Dashboards and Visualizations ** | 9.2 (21 reviews) | Not enough data | 

#### Insights

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Recommendations  ** | 9.2 (16 reviews) | Not enough data | 
| **Spend Forecasting and Optimization ** | 8.8 (16 reviews) | Not enough data | 
| **Peer Benchmarking ** | Feature Not Available | Not enough data | 
| **Reporting** | 8.3 (17 reviews) | Not enough data | 

#### Agentic AI - SaaS Spend Management

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 8.2 (14 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Cloud Directory Services

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.7/10 | 1630 |
| **Symantec PAM** | N/A | N/A |

#### Access Control

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Role Management** | 8.8 (1347 reviews) | Not enough data | 
| **Access Termination** | 8.9 (1316 reviews) | Not enough data | 
| **Remote Access** | 8.5 (1250 reviews) | Not enough data | 
| **Partner Access** | 8.3 (1067 reviews) | Not enough data | 

#### Administration

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Smart/Automated Provisioning** | 8.7 (1223 reviews) | Not enough data | 
| **Policy Management** | 8.7 (1344 reviews) | Not enough data | 
| **On-premise identity repositories supported** | 8.5 (1132 reviews) | Not enough data | 
| **Ease of Connecting Applications** | 8.5 (1286 reviews) | Not enough data | 

#### Functionality

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **SSO** | 9.0 (1324 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.1 (1309 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 8.9 (1237 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.8/10 | 398 |
| **Symantec PAM** | N/A | N/A |

#### Scope

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Endpoint Inclusiveness** | Feature Not Available | Not enough data | 
| **Multi-OS Support** | 9.1 (366 reviews) | Not enough data | 

#### Security

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (358 reviews) | Not enough data | 
| **Endpoint Protection** | Feature Not Available | Not enough data | 
| **Remote Wiping** | 8.7 (345 reviews) | Not enough data | 

#### Management

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Device Enrollment** | 9.1 (354 reviews) | Not enough data | 
| **Device Configuration** | 8.9 (349 reviews) | Not enough data | 
| **Device Compliance** | 8.9 (354 reviews) | Not enough data | 
| **Usage Information** | 8.7 (342 reviews) | Not enough data | 
| **Data Separation** | 8.1 (325 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.8/10 | 664 |
| **Symantec PAM** | 7.8/10 | 14 |

#### Administration

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Policy, User, and Role Management** | 9.0 (578 reviews) | 7.8 (9 reviews) | 
| **Approval Workflows** | Feature Not Available | 6.9 (8 reviews) | 
| **Automated Provisioning** | 8.8 (532 reviews) | 8.5 (8 reviews) | 
| **Bulk Changes** | 8.8 (528 reviews) | 7.3 (8 reviews) | 
| **Centralized Management** | 9.1 (564 reviews) | 7.4 (9 reviews) | 
| **Self-Service Access Requests** | 8.7 (510 reviews) | 7.7 (10 reviews) | 

#### Functionality

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Multi-Factor Authentication** | 9.2 (551 reviews) | 8.0 (9 reviews) | 
| **Single Sign-On** | 9.2 (546 reviews) | 8.0 (10 reviews) | 
| **BYOD support** | 8.6 (468 reviews) | 8.5 (9 reviews) | 
| **Password Vault** | 8.6 (437 reviews) | 7.5 (8 reviews) | 
| **Centralized management** | 9.1 (535 reviews) | 8.1 (9 reviews) | 
| **Role-based security** | 9.0 (528 reviews) | 8.1 (9 reviews) | 
| **Live notifications** | 8.7 (488 reviews) | 7.6 (9 reviews) | 
| **Live session recording & playback** | 8.3 (81 reviews) | 7.8 (9 reviews) | 
| **Hide passwords** | 8.9 (473 reviews) | 8.7 (10 reviews) | 
| **Temporary, time-limited privilege** | 8.7 (440 reviews) | 8.0 (9 reviews) | 

#### Monitoring

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Audit Logging** | 8.7 (514 reviews) | 7.9 (8 reviews) | 
| **Activity Logging** | 8.6 (533 reviews) | 7.1 (8 reviews) | 
| **Anomaly Detection** | Feature Not Available | 7.3 (8 reviews) | 

#### Reporting

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Audit log** | 8.6 (514 reviews) | 7.3 (8 reviews) | 
| **Reporting** | 8.5 (517 reviews) | 7.5 (8 reviews) | 

### Password Policy Enforcement

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.9/10 | 1173 |
| **Symantec PAM** | N/A | N/A |

#### Functionality

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Active Directory integration** | 8.8 (905 reviews) | Not enough data | 
| **LDAP integration** | 8.8 (938 reviews) | Not enough data | 
| **Hacker dictionary** | Feature Not Available | Not enough data | 
| **Custom blacklist dictionary** | Feature Not Available | Not enough data | 

#### Administration

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Password synchronization** | 9.0 (1044 reviews) | Not enough data | 
| **Centralized management** | 9.2 (1068 reviews) | Not enough data | 
| **Group policy complexity controls** | 8.7 (1021 reviews) | Not enough data | 
| **Multiple policies** | 8.8 (992 reviews) | Not enough data | 
| **Multi-lingual** | Feature Not Available | Not enough data | 

#### Compliance

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **NIST-compliant** | 8.7 (802 reviews) | Not enough data | 
| **NCSC-compliant** | Feature Not Available | Not enough data | 
| **Section 508-compliant** | Feature Not Available | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.7/10 | 1545 |
| **Symantec PAM** | N/A | N/A |

#### Functionality

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **User provisioning** | 9.0 (1403 reviews) | Not enough data | 
| **Password manager** | 8.4 (1201 reviews) | Not enough data | 
| **Single Sign-on** | 9.1 (1355 reviews) | Not enough data | 
| **Enforces policies** | 9.0 (1348 reviews) | Not enough data | 
| **Authentication** | 9.2 (1384 reviews) | Not enough data | 
| **Multi-factor authentication** | 9.1 (1343 reviews) | Not enough data | 

####  Type

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **On-premises solution** | 8.2 (1059 reviews) | Not enough data | 
| **Cloud-solution** | 9.0 (1362 reviews) | Not enough data | 

####  Reporting

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Tracking** | 8.4 (1250 reviews) | Not enough data | 
| **Reporting** | 8.4 (1286 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | 8.5 (160 reviews) | Not enough data | 
| **Compliance & Audit Trail Export** | 8.4 (160 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.8 (154 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Identity Lifecycle Management** | 8.6 (164 reviews) | Not enough data | 
| **Self‑Service Account Management** | 8.7 (158 reviews) | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | Feature Not Available | Not enough data | 
| **Automated Policy Tuning** | Feature Not Available | Not enough data | 
| **Predictive Role Recommendations** | Feature Not Available | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.5/10 | 664 |
| **Symantec PAM** | N/A | N/A |

#### Administration

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Screen Sharing** | 8.5 (582 reviews) | Not enough data | 
| **File Sharing** | 8.1 (559 reviews) | Not enough data | 
| **Session Recording** | 8.0 (538 reviews) | Not enough data | 
| **Unattended Remote Access** | 8.3 (572 reviews) | Not enough data | 
| **Multi - Session Handling** | Feature Not Available | Not enough data | 
| **Multi-Monitor Support** | Feature Not Available | Not enough data | 

#### Maintenance

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Remote Reboot** | 8.8 (583 reviews) | Not enough data | 
| **Remote Printing** | 7.8 (514 reviews) | Not enough data | 

#### Communication 

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Text Chat** | 7.9 (517 reviews) | Not enough data | 
| **VoIP** | Feature Not Available | Not enough data | 
| **Video Conference Call** | Feature Not Available | Not enough data | 
| **Screen Annotations** | Feature Not Available | Not enough data | 

#### Security

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Data Encryption** | 8.8 (556 reviews) | Not enough data | 
| **Compliance** | 8.8 (548 reviews) | Not enough data | 

#### Device Support

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Mobile Device Access** | Feature Not Available | Not enough data | 
| **Multi-Platform Support** | 8.9 (564 reviews) | Not enough data | 
| **Cross-Platform** | 8.9 (561 reviews) | Not enough data | 

#### Performance

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Reporting** | 8.5 (566 reviews) | Not enough data | 

### AI Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **Symantec PAM** | N/A | N/A |

#### AI Compliance

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Regulatory Reporting** | Not enough data | Not enough data | 
| **Automated Compliance** | Not enough data | Not enough data | 
| **Audit Trails** | Not enough data | Not enough data | 

#### Risk Management & Monitoring

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **AI Risk Management** | Not enough data | Not enough data | 
| **Real-time Monitoring** | Not enough data | Not enough data | 

#### AI Lifecycle Management

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Lifecycle Automation** | Not enough data | Not enough data | 

#### Access Control and Security

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Pole-based Access Control (RBAC)** | Not enough data | Not enough data | 

#### Collaboration and Communication 

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Model Sharing and Reuse** | Not enough data | Not enough data | 

#### Agentic AI - AI Governance Tools

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Non-Human Identity Management (NHIM) Solutions

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **Symantec PAM** | N/A | N/A |

#### Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Credential Rotation & Revocation** | Not enough data | Not enough data | 
| **Automated Registration & Provisioning** | Not enough data | Not enough data | 
| **De-Provisioning & Retirement** | Not enough data | Not enough data | 

#### Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Fine-Grained Access Control** | Not enough data | Not enough data | 
| **Machine-Native Authentication Methods** | Not enough data | Not enough data | 
| **Contextual / Just-In-Time Access** | Not enough data | Not enough data | 

#### Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Policy Enforcement & Governance** | Not enough data | Not enough data | 
| **Audit Logging & Activity Monitoring** | Not enough data | Not enough data | 
| **Integration with IAM/Cloud/DevOps Ecosystem** | Not enough data | Not enough data | 
| **Discovery & Inventory of Non-Human Ids** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.6/10 | 1263 |
| **Symantec PAM** | N/A | N/A |

#### Platform - Mobile Device Management (MDM)

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Regulation Compliant** | 8.8 (1069 reviews) | Not enough data | 

#### Operating System

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Multi-Systems Support** | 9.0 (1133 reviews) | Not enough data | 
| **Apple Support** | 8.7 (1144 reviews) | Not enough data | 
| **Android Support** | 8.2 (987 reviews) | Not enough data | 

#### Management

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Applicatons Management** | 8.5 (1120 reviews) | Not enough data | 
| **Applications Consolidation** | 8.3 (1050 reviews) | Not enough data | 
| **Whitelist** | Feature Not Available | Not enough data | 
| **Blacklist** | Feature Not Available | Not enough data | 
| **Usage Information** | 8.4 (1051 reviews) | Not enough data | 

#### Security

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Remote Wipe** | 8.8 (1087 reviews) | Not enough data | 
| **Security** | Feature Not Available | Not enough data | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **Symantec PAM** | N/A | N/A |

#### Generative AI - Security Compliance

| Feature | JumpCloud | Symantec PAM | 
|---|---|---|
| **Predictive Risk** | Feature Not Available | Not enough data | 
| **Automated Documentation** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)

**Unique to JumpCloud (12):** [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Password Policy Enforcement Software](https://www.g2.com/categories/password-policy-enforcement), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services), [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Non-Human Identity Management (NHIM) Solutions](https://www.g2.com/categories/non-human-identity-management-nhim-solutions), [ AI Governance Tools](https://www.g2.com/categories/ai-governance-tools)



---
## Reviewer Demographics

### By Company Size

| Segment | JumpCloud | Symantec PAM | 
|---|---|---|
| **Small-Business** | 35.5% | 21.4% | 
| **Mid-Market** | 54.2% | 28.6% | 
| **Enterprise** | 10.3% | 50.0% | 

### By Industry

#### JumpCloud

- **Information Technology and Services:** 22.3%
- **Computer Software:** 12.6%
- **Financial Services:** 8.0%
- **Computer & Network Security:** 7.2%
- **Hospital & Health Care:** 2.9%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.1%
- **Education Management:** 1.9%
- **Health, Wellness and Fitness:** 1.5%
- **Retail:** 1.4%
- **Other:** 37.4%

#### Symantec PAM

- **Telecommunications:** 21.4%
- **Information Technology and Services:** 14.3%
- **Computer Software:** 14.3%
- **Consulting:** 7.1%
- **Oil & Energy:** 7.1%
- **Investment Banking:** 7.1%
- **Health, Wellness and Fitness:** 7.1%
- **Financial Services:** 7.1%
- **Construction:** 7.1%
- **Computer & Network Security:** 7.1%

---
## Alternatives

### Alternatives to JumpCloud

- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1226 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4303 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1795 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (264 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (514 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (482 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3952 reviews)

### Alternatives to Symantec PAM

- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4000 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (482 reviews)
- [CyberArk Privileged Access Manager](https://www.g2.com/products/cyberark-privileged-access-manager/reviews) — 4.4/5 stars (71 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)
- [AWS Secrets Manager](https://www.g2.com/products/aws-secrets-manager/reviews) — 4.5/5 stars (18 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (118 reviews)
- [BeyondTrust Privileged Remote Access](https://www.g2.com/products/beyondtrust-privileged-remote-access/reviews) — 4.5/5 stars (59 reviews)
- [Teleport](https://www.g2.com/products/teleport/reviews) — 4.4/5 stars (109 reviews)

---
## Top Discussions

### JumpCloud

- Title: [What is JumpCloud used for?](https://www.g2.com/discussions/what-is-jumpcloud-used-for) — 6 comments
  > **Top comment:** "JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your..."
- Title: [Do you want a copy?](https://www.g2.com/discussions/do-you-want-a-copy) — 4 comments, 1 upvote
  > **Top comment:** "Jumpcloud has a ton of Policies, but I just checked and I don't see that one. You could push the powershell script with a command. 
With that being said,..."
- Title: [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) — 3 comments, 4 upvotes
  > **Top comment:** "FOR SSO"
- Title: [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) — 3 comments, 1 upvote
  > **Top comment:** "Yes it can.  We have clients that are very geographically distributed and we use JumpCloud instead of AD for these clients.  "
- Title: [Is JumpCloud secure?](https://www.g2.com/discussions/is-jumpcloud-secure) — 2 comments, 3 upvotes
  > **Top comment:** "yes"

### Symantec PAM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jumpcloud-vs-symantec-pam)