My company hired Sweet Fish Media earlier this year to help us plan, launch and produce a niche podcast called The Manufacturing Executive.
We'd been tossing around the possibility of a podcast for over a year. In early 2019, I spoke with Logan Lyles on the Sweet Fish Team and he was very helpful (as most good sales people would be). But what was different was how incredibly helpful, patient and respectful he CONTINUED to be even as we dragged our feet over the next 12 months.
Logan jumped on a number of calls with me during that period to help me evaluate options and objectively examine whether podcasting even made sense for my business. He did all the little things too – like providing me with a saved Amazon list of all the podcasting equipment I'd eventually need. When I (finally) made the decision to go forward with podcasting as a medium, it was very clear who I'd be choosing to launch our show.
What has really blown me away, though, is that the experience with their team and level of customer service has gotten even BETTER since we hired them. We've all been in situations where a good salesperson got us hyped up and then we experienced buyer's remorse after the sale because the service/product didn't match what happened before we forked over the cash. The opposite has been true with Sweet Fish. Their whole team has been like Logan.
– Offered their time to help me position our show toward the right audience
– Taught me how to market a podcast
– Shared numerous tools and tips for podcast analytics, creating micro content from my recordings, getting more visibility on LinkedIn and more
– Welcomed me into a community of other podcasters and leveraged their own reach and visibility in social media channels to help me gain more exposure from my company and our show
Frankly, I've been blown away by the experience.
And I haven't even talked about the quality of the podcast production yet! (which has been nothing short of exceptional).
I've been co-leading my business for 14 years and I've never experienced customer service at this level from any other vendor or partner. I can't recommend the Sweet Fish team enough. Review collected by and hosted on G2.com.