Having used the AI assistant extensively, this reviewer finds it invaluable for navigating and troubleshooting Salesforce. The limited access to metadata is a drawback that restricts its full potential.

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UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/1/2024

"We love Swantide"

5/5

What do you like best about Swantide?

Swantide helped set up our Salesforce really quickly and in a pristine way, and we've continued to use Swantide to clean up our Salesforce data and enhance our SalesOps capabilities.

The Swantide team is amazing. They're so so kind, helpful, and responsive. It has truly been a joy working with their team, and I can't recommend it enough. Review collected by and hosted on G2.com.

What do you dislike about Swantide?

Honestly nothing comes to mind. It has been an amazing experience. Review collected by and hosted on G2.com.

NS

Nabeel S.

CRO

Small-Business (50 or fewer emp.)

1/23/2024

"Swantide to the Rescue"

5/5

What do you like best about Swantide?

Throughout our collaboration, Swantide exhibited excellent problem-solving skills. There were several occasions where their team provided solutions that not only resolved our immediate issues but also improved our overall Salesforce efficiency and user experience. The customer support is very responsive and we are very frequent users of their services. Review collected by and hosted on G2.com.

What do you dislike about Swantide?

I know it takes time to develop, but hoping Swantide can add more Lead and Opportunity workflows in 2024. Review collected by and hosted on G2.com.

IS

Ian S.

Small-Business (50 or fewer emp.)

6/8/2023

"Don't hire rev ops - just get Swantide!"

5/5

What do you like best about Swantide?

The customer support. They are true thought partners that help me solve hard rev ops problems (which aren't easy for me to do as a generalist). They also work quickly and accurately, enabling me to cover rev ops, in addition to all my other responsibilities Review collected by and hosted on G2.com.

What do you dislike about Swantide?

They could do a bit more to help educate customers on the new improvements available in their product. I want to implement the cutting edge of what they offer, but I'm not always aware. Review collected by and hosted on G2.com.

What problems is Swantide solving and how is that benefiting you?

They configured our Salesforce, set up our data model, implemented controls and validations to keep our data clean, and put in place automations that make our team's job easier. All of this helps me spend less time researching and working on the basics and more time strategizing on behalf of my company Review collected by and hosted on G2.com.

CD

Verified User in Defense & Space

Small-Business (50 or fewer emp.)

10/25/2022

"Simplified, fast, Salesforce set-up for Startups"

5/5

What do you like best about Swantide?

Salesforce can be overwhelming and daunting to setup, and even worse for those on a budget with a small team. This guides companies though the process seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Swantide?

Don't make people call and schedule a meeting to find the pricing, just share it. Make sign up faster. Review collected by and hosted on G2.com.