Survale has been an invaluable tool for our HR teams. It has allowed us to gain deeper insights into our talent journey and make data-driven decisions to enhance our processes. With Survale, we feel more equipped to create a better talent experience for everyone involved. I highly recommend Survale to any organization looking to optimize their HR practices.

I must also mention the exceptional service we received from our customer representative, Julie. She is truly amazing! Julie is always willing to lend a hand, improve our understanding of the platform, and guide us through the visualization of the data. Her expertise and dedication have been instrumental in leveraging Survale to its full potential. Review collected by and hosted on G2.com.

One notable aspect is the prompt and efficient support we received from our dedicated contact, Julie. Whenever we encountered any bugs or issues with the platform, Julie was quick to react and coordinate with the development team to make necessary corrections on the backend.

One area where I believe Survale could enhance its offering is by providing more in-depth insights or recommendations based on the scoring system. While the platform enables us to score different aspects of the talent experience, it would be beneficial to receive further guidance on how to improve those scores. This additional layer of analysis could help us make more informed decisions and take targeted actions to enhance our HR practices. Review collected by and hosted on G2.com.

Survale is a great platform for gathering feedback from candidates and gaining insight to process improvement opportunities as well as potential performance issues throughout the hiring process, many of which may be blind spots for employers without collecting feedback. Our recruiting team loves getting feedback (even constructive) because it helps them understand where areas of opportunity exist and demonstrate the impact they are having for candidates during the process. Recruitment can sometimes feel like it all happens behind closed doors, for the recruiter getting feedback allows them to know what is or isn’t working and for candidates it allows them to give voice to their experience, all of which (ideally) helps strengthen the process and TA operations. Review collected by and hosted on G2.com.

My biggest issue is not even directly one with Survale, but with the large organizations I have worked with using the tool and depending on the integration(s) and data workflows it can be hard to align on the level of customization and drill down reporting that individual users/teams are looking for. Survale is very flexible and capable but large organizations should ensure that the proper stakeholders are involved in the initial implementation to avoid manual effort down the road. Luckily the Survale team has always been available to help us further refine and customize our solution! Review collected by and hosted on G2.com.

The customisation and integration features are spot on and just what we needed - we could pivot the questions, look and feel, and triggers easily to what we needed. Loved the fact we could add additional fonts too, to match up with our branding. Review collected by and hosted on G2.com.

Some of the admin platforms and panels are tricky to navigate and the UX looks a little dated. The front end design is great (which is what matters most) however using the back end - especially if you have dark mode enabled on your browser - makes it tricky to see what you're doing and it's not the prettiest. Review collected by and hosted on G2.com.

Survale ease of use makes the experience better, the customer support is top notch any request we ask is resolved within 24-48 hours, the number of features they have is stellar and it allows for us to stay in the know of what is going on from the company. Review collected by and hosted on G2.com.

The simplification of the tool even though the changes that we request are constantly updated, making it simple with the content can help. Deactivating a user from the system for instant instead of having the delete option there is only a suspend when the user is no longer with the company. Review collected by and hosted on G2.com.

The way analytics are displayed and easily digestable for the user. You can slice and dice analytics how you'd like to view it, as well. Review collected by and hosted on G2.com.

It took a little bit of time to learn how to navigate and the site itself - it wasn't as intuitive as some tech platforms. That said, once you learn how to use it, the information is excellent. Review collected by and hosted on G2.com.

Love the ability to measure so many parts of the process.

Love the depth of feedback that we can get and the visuals for performance.

Great customer service for any issues or clarifications that are needed. Review collected by and hosted on G2.com.

There's a lot of information in the portal and lots of ways to splice data (good and bad). It can be tough to click through to get uncover certain details if you're not regularly in the system. Review collected by and hosted on G2.com.

The customer service team and ease of use are rare to find these days! You can easily make updates to current surveys, add new ones, or simply brainstorm with the team to learn best practices of what you want to do or trying to measure. Also, I have had the same CSRs the entire time I have working on our team. They are the best! Review collected by and hosted on G2.com.

I have not encountered anything I don't like. Review collected by and hosted on G2.com.

It gives you the opportunity to hear candidates Review collected by and hosted on G2.com.

You can customize most of the things in the system but not all of them Review collected by and hosted on G2.com.

Real time feedback helps us determine areas of improvement in our Candidate experience. Review collected by and hosted on G2.com.

I wish Recruiter Names were listed next to the comment not below. Review collected by and hosted on G2.com.

The ability to quickly filter and digest data collected from surveys Review collected by and hosted on G2.com.

Would like to see even more features. Review collected by and hosted on G2.com.