--- title: Sugar Market Reviews meta\_title: 'Sugar Market Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 219 reviews by the users' company size, role or industry to find out how Sugar Market works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 219 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Sugar Market Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sugar Market but has limited features. Are you part of the Sugar Market team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Sugar Market is marketing automation that helps teams create campaigns faster, engage prospects across channels, and deliver better leads to sales. Marketers can build emails, landing pages, and forms with no-code tools, then use insights to personalize outreach and predict which leads are most likely to convert. With Sugar Market, you can streamline campaign creation, improve lead quality, and prove marketing’s impact with clear reporting. * * * Seller [SugarAI](https://www.g2.com/sellers/sugarai) Discussions [Sugar Market Community](https://www.g2.com/products/sugar-market/discuss) Languages Supported English Solution Type All-in-One Show More ## Pricing Pricing provided by Sugar Market. ### Simplified & Affordable Pricing | Unlimited Users Starting at $1,000.00 [ View More Pricing Information ](https://www.g2.com/products/sugar-market/pricing) ## Top-Rated Alternatives [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,914) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![Adobe Marketo Engage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Marketo Engage") Adobe Marketo Engage 4.1/5(3,149) ](https://www.g2.com/products/adobe-marketo-engage/reviews) [ ![Act-On](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Act-On") Act-On 4.1/5(1,071) ](https://www.g2.com/products/act-on/reviews) [ View All Alternatives ](https://www.g2.com/products/sugar-market/competitors/alternatives) ## User Insights Average based on 219 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Sugar Market Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Job Search ](https://www.g2.com/products/linkedin-job-search/reviews) Show More ![Mustafa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa T.") MT Mustafa T. Associate Enterprise (\> 1000 emp.) 7/3/2023 "Affordable Marketing tool for start ups." 3/5 What do you like best about Sugar Market? I won't say it have an excellent UI to be honest here but kind of a decent Dashboard will all the needful information is available for you. Its like ready to go without much changes. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? As already mentioned it is not easy in the first run... Unless you explore it several times once you get handy then it won't be a problem. Integration with sugar CRM can be a problem as it crashes. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Creating and Automation of the campaign. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Angel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel R.") AR Angel R. Ingeniero de soluciones Small-Business (50 or fewer emp.) 12/27/2022 "All in one, everything I need to see." 5/5 What do you like best about Sugar Market? Having a complete view from where I am getting leads, making my efforts more valuable. Having the dashboard already configurated with the most common data gave the marketing leader a step forward from the beggining. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Sugar Market does not have a direct ROI calculator, making it difficult to track the investments. Also the reports and list making is very difficult to get at first. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Having a clear view of my Marketing efforts, giving the sales team also a clean view of the prospect interests. Also having our social media connected is a huge plus, because we can clearly see the audience engagement. Review collected by and hosted on G2.com. Show More Response from Victoria Tsai of Sugar Market [Editedit](https://www.g2.com/survey_responses/sugar-market-review-7529246/official_response/edit) Hello, We here at Sugar are so excited to hear that you've had such a positive experience with our interface. I've gone ahead and shared your feedback with our product and leadership team and am very sorry to hear about the difficulty to access reports. In the meantime, I would love to invite you to SugarClub if you haven't joined already to get update notifications. In addition to the updates, SugarClub is an excellent place for you to connect with other SugarClub members, share your expertise, and earn badges while doing so. I have gone ahead and linked it below for your convenience. As always, thank you so much for being a part of our SugarCRM family! Sincerely, Victoria Tsai Customer Advocacy Manager [See how Sugar Market improved](https://sugarclub.sugarcrm.com/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 5/25/2023 "It’s not the best out there" 1/5 What do you like best about Sugar Market? Not much to be honest. It's dated and I didn't enjoy it very much. I thought is was not user friendly at all, and I much prefer the tool I am using now (HubSpot) Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Everything. It's not a tool I would recommend. It is hard to use and not pleasant in general. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Sugar Market is a powerful marketing automation and lead management tool designed to help businesses drive engagement, generate leads, and accelerate sales. It offers a range of features such as email marketing, lead scoring, campaign management, analytics, and more, empowering organizations to streamline their marketing efforts and maximize their return on investment. Review collected by and hosted on G2.com. Show More 6/6/2023 Validated ReviewerIncentivizedSource: G2 invite GP ganesh P. Mid-Market (51-1000 emp.) 5/26/2023 "Launch campaign like pro" 4/5 What do you like best about Sugar Market? This tool has a Good user interface and a lot of leads and contacts to run an effective campaign that helps analyze customers faster. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? The tool is a bit complicated until you get used to it. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Sugar market helps us to reach out to multiple customer bases spread across various domains, and we can offer customizations where ever possible. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adeline B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adeline B.") AB Adeline B. Marketing Manager Mid-Market (51-1000 emp.) 11/17/2022 "Offers most of what I expected from a Marketing software with a few extra perks." 3/5 What do you like best about Sugar Market? I love Nurture 2.0. It is an awesome way to set up drip campaigns and also automate a lot of customer contact. I also love the flexibility with email details such as domain names and send from. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Their form program does not allow picture submissions. This is an important aspect for us. The program also forces you to put stuff in folders but you are unable to access the folders. The customer service team is also very hard to get in touch with. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? The nurture program is helping us create automated communication which is very helpful for our small team. It also helps us organize our marketing campaigns which would get lost in other programs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/21/2022 "Big company robust features for a price a small company can pay" 4.5/5 What do you like best about Sugar Market? The setup of all different digital campaigns, from nurtures and triggers to one-off emails, forms, landing pages; the features are robust and you can do a ton with them. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? It is weird that the quirkiest CRM integration I've experienced with Sugar Market is with Sugar CRM; it is counterintuitive to me, but I've had more success with dynamic lists, lead creation from forms, and task creations from behaviors in nurtures in other CRMs than in their own. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Being able to reach people en masse, and also tailor messages based on behavior. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 5/15/2023 "Very Interesting" 4.5/5 What do you like best about Sugar Market? Most helpful looks like all the training now available to use. I also like the visibility of the upgraded site. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? I haven't found anything to dislike as of yet Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Sugar is helping me solve my issue with finding competitors in the areas I service. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SC Sandy C. Sales operations Small-Business (50 or fewer emp.) 2/17/2023 "Good product overall, no major issues" 3.5/5 What do you like best about Sugar Market? I love how easy it is to visualize data as that can be helpful for reports. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Randomly crashes once in a while but it could be the internet. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? With automation, the problem of transferring data among different departments and team members becomes easier to manage. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LF liset f. Digital marketing manager Small-Business (50 or fewer emp.) 2/8/2023 "Social media management" 4/5 What do you like best about Sugar Market? That you can find various marketing automation solutions Review collected by and hosted on G2.com. What do you dislike about Sugar Market? It is very focused on clients or sales departments. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? That works through artificial intelligence AI and summarizes the processes to make them more agile and functional in a work team Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Small-Business (50 or fewer emp.) 12/22/2022 "Marketing automation platform that does the trick with excellent customer service" 4/5 What do you like best about Sugar Market? Great customer service and reactivity - not just an impersonal platform Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Complexity/user-friendliness of some parts of the interface, but getting better Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Providing (almost) all the tools I need in one, interconnecting to our CRM & our webinar solution and hence saving our small Marketing team a lot of time & helping us gain efficiency Review collected by and hosted on G2.com. Show More Response from Victoria Tsai of Sugar Market [Editedit](https://www.g2.com/survey_responses/sugar-market-review-7519142/official_response/edit) Hello! Thank you so much for taking the time to write up a review of Sugar Market. It means a lot to see that you have taken the time out of your day to share your thoughts on a solution that we have worked hard to create. I've passed along your praise to our product and leadership teams, as well as our areas highlighted for improvement. If you haven't joined us over at SugarClub already, we'd love to see you there! SugarClub is a place where you can connect with other customers using Sugar and find support from users like yourself! I've gone ahead linked it below for your reference. Thank you for being such a loyal Sugar customer! Sincerely, Victoria Tsai Customer Advocacy Manager [See how Sugar Market improved](https://sugarclub.sugarcrm.com/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Sugar Market? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sugar Market ](https://www.g2.com/products/sugar-market/discussions/new) ![Donnalyn N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donnalyn N.") DN Donnalyn Nazareno • Last activity over 4 years ago hi how are you doing ? I find Sugar Market very HELPFUL an 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/hi-how-are-you-doing-i-find-sugar-market-very-helpful-an) GU Guest User What is Sugar Market used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sugar-market-used-for) [ View all Discussions ](https://www.g2.com/products/sugar-market/discuss) ## Pricing Options Pricing provided by Sugar Market. ### Simplified & Affordable Pricing | Unlimited Users Starting at $1,000.00 [ View More Pricing Information ](https://www.g2.com/products/sugar-market/pricing) Sugar Market Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,914) [ Compare Now ](https://www.g2.com/compare/hubspot-marketing-hub-vs-sugar-market) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a9b023e28464647fa13b8f367a5f12c/act-on%282%29.png "Product Avatar Image") Act-On 4.1/5(1,071) [ Compare Now ](https://www.g2.com/compare/act-on-vs-sugar-market) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage 4.1/5(3,149) [ Compare Now ](https://www.g2.com/compare/adobe-marketo-engage-vs-sugar-market) ##### ##### Sugar Market Features Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability Online Marketing Landing Pages and Forms A/B Testing Mobile Optimized Lead Management Marketing Lead Database Data Quality Management Segmentation Reporting & Analytics Basic Reporting [ View More Features ](https://www.g2.com/products/sugar-market/features) ##### Categories on G2 [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Lead-to-Account Matching and Routing](https://www.g2.com/categories/lead-to-account-matching-and-routing) ##### Explore More [What civil engineering design platforms are compliant with standard project delivery requirements like BIM mandates so firms can meet government contract specifications?](https://www.g2.com/discussions/what-civil-engineering-design-platforms-are-compliant-with-standard-project-delivery-requirements-like-bim-mandates-so-firms-can-meet-government-contract-specifications)[What web font marketplace is most trusted by creative directors based on user reviews?](https://www.g2.com/discussions/what-web-font-marketplace-is-most-trusted-by-creative-directors-based-on-user-reviews%20)[Leading QMS solutions for software industry](https://www.g2.com/discussions/leading-qms-solutions-for-the-software-industry) [What are the best theater venue management strategies for capacity utilization from performing arts organizations?](https://www.g2.com/discussions/what-are-the-best-theater-venue-management-strategies-for-capacity-utilization-from-performing-arts-organizations)[Semrush vs SpyFu for paid search intelligence: which gives a performance marketer more to work with?](https://www.g2.com/discussions/semrush-vs-spyfu-for-paid-search-intelligence-which-gives-a-performance-marketer-more-to-work-with)[Pros and Cons Details](https://www.g2.com/products/sugar-market/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)