StepsAI Pricing Overview

Free Trial

StepsAI Pricing Key Insights

Last updated on Apr 09, 2026

StepsAI offers 3 pricing editions, starting from $0 to $69. StepsAI pricing tiers are designed to support different usage levels and team sizes. StepsAI also offers a free trial. Compare the StepsAI pricing table below to figure out the best fit for your needs. Some plans may require you to contact Steps AI for custom pricing.

Starter — $0

Pro — $39 / Per Month

Premium — $69 / Per Month

Rated 5.0 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Starter

Free

Perfect for casual use and trying things out

Pro

$39.00

Per Month

Great for startups and small teams

Premium

$69.00

Per Month

For SMBs and power users

Top-Rated Alternatives

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StepsAI Alternatives Pricing

The following is a quick overview of editions offered by other AI Chatbots Software

Product	Price	Features
Tidio Free	FreePer Month	For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached
Kapture CX ENTERPRISE	Contact Us1 Users Per Month	Includes all features in Professional, plus... Ticketing System Omnichannel - Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website 1000+ API Integrations Online Support - Chat, Email, Call Multilingual Support 24x7 Support Continual Improvement Module Dedicated Account Manager Customer 360 Data Import & Migration Advanced Analytics Dashboard Contacts Management Side Conversations Grievance Management & Canned Responses IP Whitelisting SLA & TAT Management Gen-AI Knowledge Base Auto-Trigger Folder & Queue Management Contextual SOP Web Forms Sandbox Internal Chat Self-Serve Chatbot Email Bot Social Media Bot Smart Routing Customer Persona Based Resolution Summarize Fix the Reply Tone Selector Expand Text Profanity Detection Magic Reply Agent Co-Pilot Auto Ticket Summary Auto Skillset Auto QA NLQ CX Load Predictions
Fin Fin with your current helpdesk	$0.991 Outcome	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour. Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more. Customizable tone and answer length. Takes action to update external systems. Transfers to agents directly in preferred Inbox.

Various alternatives pricing & plans

Free Trial

Pricing information for the above various StepsAI alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

StepsAI Pricing Reviews

(1)

SADASHIV Y.

BDM

Small-Business (50 or fewer emp.)

7/14/2026

"Steps AI’s Omnichannel “AI Brain” Streamlined Our Support and Boosted Conversions"

5/5

What do you like best about StepsAI?

What I love most about Steps AI is its true omni-channel capability. Our customers can move seamlessly from our website widget to WhatsApp or Instagram without losing any conversation context. Having one unified “AI brain” managing all these channels—while also integrating smoothly with our CRM and tools like Shopify and Slack—has tremendously streamlined our customer experience. The ability to handle live order tracking, recommend products dynamically to shoppers, and automatically escalate complex issues by creating CRM tickets is a total game-changer. It has significantly reduced our repetitive support tickets and boosted our storefront conversion rates. Review collected by and hosted on G2.com.

What do you dislike about StepsAI?

While the basic chat analytics are helpful, I’d really like to see deeper, more granular reporting. More advanced dashboards that let us track specific customer pathways, define custom drop-off points, and review detailed sentiment analysis over time would make it much easier to optimise our AI agent’s responses and understand what’s working. Review collected by and hosted on G2.com.

What problems is StepsAI solving and how is that benefiting you?

Customer Support Efficiency (Best for support teams)

Problem Solved: Before StepsAI, our support team was overwhelmed by repetitive, low-tier inquiries—things like order tracking, return policies, and basic FAQs. That constant volume slowed our response times and contributed to agent burnout.

The Benefit: StepsAI has fully automated these first-line questions. It now handles over 80% of routine requests instantly, which has freed our human agents to focus on more complex, high-value customer issues. As a result, our average resolution time has dropped significantly, and customer satisfaction has improved in a noticeable way. Review collected by and hosted on G2.com.