--- title: StepChange Reviews meta_title: 'StepChange Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how StepChange works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 15 scale: '5' date_modified: '2026-10-23' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry ---

StepChange Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the immediate and professional support from StepChange, enhancing their overall experience significantly. (7 mentions)
Users commend the ease of use of StepChange, highlighting its simple design and quick problem resolution. (5 mentions)
Users find the helpful database of StepChange excellent for storing and analyzing ESG metrics effectively. (5 mentions)
Users value the robust analytics capabilities of StepChange, enabling effective ESG assessment and carbon footprint measurement. (4 mentions)
Users value the helpful database of StepChange for effective data management and ESG reporting processes. (4 mentions)
Users feel the user interface needs improvement, as it can be unintuitive and leads to accidental navigation. (4 mentions)
Users find the complex UI challenging and feel improvements are necessary for a better user experience. (3 mentions)
Users find the confusing interface frustrating, as it undermines the overall usability and experience with StepChange. (2 mentions)
Users find navigation issues challenging, especially with accidental swipes and a cluttered UI detracting from usability. (2 mentions)
Users find the poor interface design of StepChange frustrating, making navigation difficult and unintuitive for new users. (2 mentions)

5 Pros or Advantages of StepChange

1. Customer Support
Users rave about the immediate and professional support from StepChange, enhancing their overall experience significantly.
See 7 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you like about StepChange?

1. Helpful database. Great Platform to store and analyze ESG Matrix 2. Great platform to measure carbon footprint. 3. Satisfactory customer support

SB

Sriparna B.

Enterprise (> 1000 emp.)

5.0/5

"Step Change - Carbon accounting Platform"

What do you like about StepChange?

1. Helpful database, Great platform to store and analyze ESG Metrix, 2. On Demand support from the step change team.

2. Ease of Use
Users commend the ease of use of StepChange, highlighting its simple design and quick problem resolution.
See 5 mentions

See Related User Reviews

PK

Praveen K.

Enterprise (> 1000 emp.)

4.5/5

"ESG PLATFORM"

What do you like about StepChange?

Easy data uploading easily and reporting

IR

irfan r.

Enterprise (> 1000 emp.)

4.5/5

"ESG PLATFORM"

What do you like about StepChange?

Easy data upload process & and clear bifurcation of all types of energy

3. Helpful
Users find the helpful database of StepChange excellent for storing and analyzing ESG metrics effectively.
See 5 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you like about StepChange?

1. Helpful database. Great Platform to store and analyze ESG Matrix 2. Great platform to measure carbon footprint. 3. Satisfactory customer support

SB

Sriparna B.

Enterprise (> 1000 emp.)

5.0/5

"Step Change - Carbon accounting Platform"

What do you like about StepChange?

1. Helpful database, Great platform to store and analyze ESG Metrix, 2. On Demand support from the step change team.

4. Analytics
Users value the robust analytics capabilities of StepChange, enabling effective ESG assessment and carbon footprint measurement.
See 4 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you like about StepChange?

1. Helpful database. Great Platform to store and analyze ESG Matrix 2. Great platform to measure carbon footprint. 3. Satisfactory customer support

SB

Sriparna B.

Enterprise (> 1000 emp.)

5.0/5

"Step Change - Carbon accounting Platform"

What do you like about StepChange?

1. Helpful database, Great platform to store and analyze ESG Metrix, 2. On Demand support from the step change team.

5. Data Management
Users value the helpful database of StepChange for effective data management and ESG reporting processes.
See 4 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you like about StepChange?

1. Helpful database. Great Platform to store and analyze ESG Matrix 2. Great platform to measure carbon footprint. 3. Satisfactory customer support

SB

Sriparna B.

Enterprise (> 1000 emp.)

5.0/5

"Step Change - Carbon accounting Platform"

What do you like about StepChange?

1. Helpful database, Great platform to store and analyze ESG Metrix, 2. On Demand support from the step change team.

5 Cons or Disadvantages of StepChange

1. User Interface Issues
Users feel the user interface needs improvement, as it can be unintuitive and leads to accidental navigation.
See 4 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you dislike about StepChange?

1. UI needs to be improved 2. Right swiping UI accidentally takes back to previous page

SB

Sriparna B.

Enterprise (> 1000 emp.)

5.0/5

"Step Change - Carbon accounting Platform"

What do you dislike about StepChange?

1. UI needs to be improved for better user navigation.

2. Complex UI
Users find the complex UI challenging and feel improvements are necessary for a better user experience.
See 3 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you dislike about StepChange?

1. UI needs to be improved 2. Right swiping UI accidentally takes back to previous page

AD

Ayan D.

Enterprise (> 1000 emp.)

5.0/5

"GHG accounting and reporting platform"

What do you dislike about StepChange?

Platform UI needs improvement. It is not very much user intuitive so that even a first time user can operate with ease.

3. Confusing Interface
Users find the confusing interface frustrating, as it undermines the overall usability and experience with StepChange.
See 2 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you dislike about StepChange?

1. UI needs to be improved 2. Right swiping UI accidentally takes back to previous page

S L.
SL

S L.

Mid-Market (51-1000 emp.)

5.0/5

"Emission factors on StepChange"

What do you dislike about StepChange?

Needs a slightly more intuitive interface

4. Navigation Issues
Users find navigation issues challenging, especially with accidental swipes and a cluttered UI detracting from usability.
See 2 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you dislike about StepChange?

1. UI needs to be improved 2. Right swiping UI accidentally takes back to previous page

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Helps us manage all ESG data collection and reporting needs"

What do you dislike about StepChange?

Some sections may be a little difficult to navigate for users with no background knowledge of ESG, sustainability reporting, and carbon accounting.

5. Poor Interface Design
Users find the poor interface design of StepChange frustrating, making navigation difficult and unintuitive for new users.
See 2 mentions

See Related User Reviews

ND

Niladri D.

Enterprise (> 1000 emp.)

5.0/5

"Stepchange: Carbon Accounting Platform"

What do you dislike about StepChange?

1. UI needs to be improved 2. Right swiping UI accidentally takes back to previous page

AD

Ayan D.

Enterprise (> 1000 emp.)

5.0/5

"GHG accounting and reporting platform"

What do you dislike about StepChange?

Platform UI needs improvement. It is not very much user intuitive so that even a first time user can operate with ease.

Top-Rated Alternatives

Workiva
Workiva
4.5/5(2,268)
Octave Reliance (ETQ Reliance)
Octave Reliance (ETQ Reliance)
4.3/5(629)
Adaptive from Workday
Adaptive from Workday
4.3/5(459)

StepChange Reviews (15)

Reviews

StepChange Reviews (15)

4.8
15 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
SS
Sambit S.
Program Lead
Enterprise (> 1000 emp.)
"ESG PLATFORM"
5/5
What do you like best about StepChange?

Seamless and professional experience with Stepchange and people in stepchange are super approachable and helpful. Kudos to the team Review collected by and hosted on G2.com.

What do you dislike about StepChange?

In the platform generally experiencing the issues in bulk uploading of documents Review collected by and hosted on G2.com.

SK
Snigdha K.
General Manager - ESG
Enterprise (> 1000 emp.)
"Data-driven ESG decisions"
4.5/5
What do you like best about StepChange?

Easy to use and understand. Excellent relationship management. Quick trouble shooters. Accurate data collection and data analysis Review collected by and hosted on G2.com.

What do you dislike about StepChange?

2 step login process to ensure I am not a robot Review collected by and hosted on G2.com.

KS
Krishnamurthy S.
AGM-HR
Enterprise (> 1000 emp.)
Originally submitted 10/15/2024
"Review on Step Change Portal"
4/5
What do you like best about StepChange?

To understand clearly about the requirement of ESG and the tool for providing the data Review collected by and hosted on G2.com.

What do you dislike about StepChange?

The step change tool to be customized for easily updating the data Review collected by and hosted on G2.com.

S L.
SL
S L.
Manager
Mid-Market (51-1000 emp.)
"Emission factors on StepChange"
5/5
What do you like best about StepChange?

Huge EF database makes Scope 3 reporting so much easier Review collected by and hosted on G2.com.

What do you dislike about StepChange?

Needs a slightly more intuitive interface Review collected by and hosted on G2.com.

BG
BOOPATHI G.
ASSOCIATE VICE PRESIDENT - ESG
Enterprise (> 1000 emp.)
"ESG platform"
5/5
What do you like best about StepChange?

Impressive features and Supportive team members Review collected by and hosted on G2.com.

What do you dislike about StepChange?

better training deck for first time POCs Review collected by and hosted on G2.com.
Categories on G2
Explore More