# StepChange Reviews **Vendor:** StepChange **Category:** [Sustainability Management Software](https://www.g2.com/categories/sustainability-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 15 ## About StepChange StepChange ESG Accelerator is a comprehensive software solution designed to empower organizations of all sizes to automate and streamline their ESG reporting and sustainability journeys. The ESG Accelerator has three modules: Carbon Accounting, ESG Compliance and Reporting, and Supply Chain Sustainability, providing a holistic approach to baselining, setting goals, reporting, and planning reductions. The platform supports automated data ingestion; science-based goal setting and benchmarking for ESG performance; assurance-ready, evidence-backed data governance; AI-powered analytics and insights; reporting across international frameworks and standards including BRSR, CDP, GRI, TNFD, IFRS, SASB, ISSB, CSRD For more details: https://www.stepchange.earth/solutions-esgsoftware ## StepChange Pros & Cons **What users like:** - Users value the **immediate and professional support** from StepChange, making the experience seamless and helpful. (7 reviews) - Users appreciate the **ease of use** of StepChange, finding it sleek, simple, and quick to navigate. (5 reviews) - Users find the **helpful database** of StepChange invaluable for storing and analyzing ESG metrics effectively. (5 reviews) - Users appreciate the **helpful analytics** of StepChange, finding it excellent for ESG data storage and analysis. (4 reviews) - Users value the **helpful database** of StepChange, finding it essential for effective data management and ESG reporting. (4 reviews) - ESG Management (4 reviews) - Users commend StepChange for its **superior reporting capabilities** , streamlining ESG data collection and enhancing overall performance tracking. (4 reviews) - Users commend the **approachable and helpful team** at StepChange, enhancing collaboration and overall experience significantly. (4 reviews) - Users value the **effective communication** of StepChange, appreciating its approachable team and quick problem resolution. (3 reviews) - Data Analytics (3 reviews) **What users dislike:** - Users feel the **user interface needs improvement** for better navigation and intuitive operation for first-time users. (4 reviews) - Users find the **complex UI** of StepChange challenging, affecting usability and first-time user experience. (3 reviews) - Users find the **confusing interface** frustrating, needing improvements for a more intuitive experience. (2 reviews) - Users face **navigation issues** with the UI, making it challenging for those unfamiliar with ESG and sustainability concepts. (2 reviews) - Users find the **poor interface design** of StepChange frustrating, making navigation unintuitive and less user-friendly. (2 reviews) - Poor Navigation (2 reviews) - Users face **upload issues** with StepChange, as the bulk upload process is restrictive and often leads to errors. (2 reviews) - Usability Issues (2 reviews) - Users report frequent issues with **bugs** during the two-step login process, causing frustration and account access delays. (1 reviews) - Users find the **complex setup** challenging, especially those lacking background knowledge in ESG and sustainability reporting. (1 reviews) ## StepChange Reviews ### 1. ESG Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Mannat J. | Impact & ESG Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about StepChange?** The StepChange team was very proactive since the onboarding and guided us at every step on unlocking categories and understanding which categories are applicable to out context. The team has always catered to our requests and gone over and above what was expected of them during the engagement. **What do you dislike about StepChange?** The templates can be more generalized and flexible. **What problems is StepChange solving and how is that benefiting you?** Helping us understand our scope 1,2 and 3 emissions plus understanding data requirements. StepChange has helped us to baseline our carbon emissions. ### 2. Stepchange: Carbon Accounting Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Niladri D. | Service Logistics Executive, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about StepChange?** 1. Helpful database. Great Platform to store and analyze ESG Matrix 2. Great platform to measure carbon footprint. 3. Satisfactory customer support **What do you dislike about StepChange?** 1. UI needs to be improved 2. Right swiping UI accidentally takes back to previous page **What problems is StepChange solving and how is that benefiting you?** Streamlining carbon accounting data collection and metric visualization. ### 3. Step Change - Carbon accounting Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sriparna B. | Logistics Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about StepChange?** 1. Helpful database, Great platform to store and analyze ESG Metrix, 2. On Demand support from the step change team. **What do you dislike about StepChange?** 1. UI needs to be improved for better user navigation. **What problems is StepChange solving and how is that benefiting you?** Streamlining carbon accounting data collection and metric visualization. ### 4. ESG PLATFORM **Rating:** 4.5/5.0 stars **Reviewed by:** irfan r. | Property manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about StepChange?** Easy data upload process & and clear bifurcation of all types of energy **What do you dislike about StepChange?** The data uploaded will take time to get update in portal. **What problems is StepChange solving and how is that benefiting you?** Data collection & reporting ### 5. ESG PLATFORM **Rating:** 4.5/5.0 stars **Reviewed by:** Praveen K. | Facility Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about StepChange?** Easy data uploading easily and reporting **What do you dislike about StepChange?** It s take long time reflect the data uploaded **What problems is StepChange solving and how is that benefiting you?** For track all the data and energy combustion and generation ### 6. GHG accounting and reporting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ayan D. | Head of consumables operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about StepChange?** StepChange solution team is excellent in providing immediate support as and when required. **What do you dislike about StepChange?** Platform UI needs improvement. It is not very much user intuitive so that even a first time user can operate with ease. **What problems is StepChange solving and how is that benefiting you?** StepChange is supporting us to create a repository for all our ESG related data points. We are getting all relevant information on the hot spots where we need to focus on. ### 7. Helps us manage all ESG data collection and reporting needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about StepChange?** The platform is extremely helpful for our ESG reporting processes including data collection and management, and report generation. It has made our carbon accounting process much easier. The team at StepChange has also been extremely helpful in setting up, implementing and using this platform. **What do you dislike about StepChange?** Some sections may be a little difficult to navigate for users with no background knowledge of ESG, sustainability reporting, and carbon accounting. **What problems is StepChange solving and how is that benefiting you?** StepChange has made ESG data management and collection much easier within the organisation. It has made our sustainability report preparation process easier as well. ### 8. ESG Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rohan R. | Associate Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about StepChange?** Seamless, amooth and super professional experience in terms of customer relationship management and ease of use of platform. **What do you dislike about StepChange?** The data validation during bulk upload has limitations, is restrictive and prone to repeated error feedback. **What problems is StepChange solving and how is that benefiting you?** Stepchange is helping us with our Data Management/ Analytics, Carbon Accounting, Reporting and FE Calculations. The ease of use of the platform along with its dashboards is convenient and helps us better track our data towards data driven decision making. ### 9. SaaS platform for GHG emissions accounting including Financed emissions and Climate risk assessment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about StepChange?** The team is quick in providing solutions to the problems raised. The SPOCs were trained multiple times as and when required. Minor queries were resolved on the spot. The platform has a sleek and simple design, making it easy to navigate. The AI-based platform instantly detects any abnormalities during data input. **What do you dislike about StepChange?** The data input format on the platform is fixed, so you must enter data using the fixed template only; no deviations are allowed. **What problems is StepChange solving and how is that benefiting you?** If any manual error is detected during data entry, it is addressed. A huge chunk of data can be uploaded and processed within seconds. The reporting template alignment with the supplied data is automatically filled. ### 10. Helps make data-driven ESG decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu M. | Deputy Manager - ESG, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about StepChange?** Great data aggregation capabilities, it effortlessly collates data from different sources into a single overview of our ESG performance. **What do you dislike about StepChange?** nothing as such. everything was fine and good. **What problems is StepChange solving and how is that benefiting you?** ESG data management and reporting; tracks our carbon footprint, helps identify areas for improvement, and generates internal reports along with the compliance required reports ### 11. ESG PLATFORM **Rating:** 5.0/5.0 stars **Reviewed by:** Sambit S. | Program Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2024 **What do you like best about StepChange?** Seamless and professional experience with Stepchange and people in stepchange are super approachable and helpful. Kudos to the team **What do you dislike about StepChange?** In the platform generally experiencing the issues in bulk uploading of documents **What problems is StepChange solving and how is that benefiting you?** It is helping us in solving the requirement for ESG reporting, finance emission calculation and BRSR reporting. ### 12. Data-driven ESG decisions **Rating:** 4.5/5.0 stars **Reviewed by:** Snigdha K. | General Manager - ESG, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about StepChange?** Easy to use and understand. Excellent relationship management. Quick trouble shooters. Accurate data collection and data analysis **What do you dislike about StepChange?** 2 step login process to ensure I am not a robot **What problems is StepChange solving and how is that benefiting you?** Accurate daa collection Readily available analysis of data captured helps to track progress towards ESG goals, set benchmarks, and science-based goals ### 13. Review on Step Change Portal **Rating:** 4.0/5.0 stars **Reviewed by:** Krishnamurthy S. | AGM-HR, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about StepChange?** To understand clearly about ther equirement of ESG and the tool for providing the data **What do you dislike about StepChange?** The step change tool to be customize for easily updating the data **What problems is StepChange solving and how is that benefiting you?** To prepare and publish ESG Report for our company ### 14. Emission factors on StepChange **Rating:** 5.0/5.0 stars **Reviewed by:** S L. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about StepChange?** Huge EF database makes Scope 3 reporting so much easier **What do you dislike about StepChange?** Needs a slightly more intuitive interface **What problems is StepChange solving and how is that benefiting you?** In-built EF databases help us access the ones that are the most accurate to use ### 15. ESG platform **Rating:** 5.0/5.0 stars **Reviewed by:** BOOPATHI G. | ASSOCIATE VICE PRESIDENT - ESG, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about StepChange?** Impressive features and Supportive team members **What do you dislike about StepChange?** better training deck for first time POCs **What problems is StepChange solving and how is that benefiting you?** Refining our bulk data - [View StepChange pricing details and edition comparison](https://www.g2.com/products/stepchange/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A05%3A34+-0500&secure%5Bsession_id%5D=99f36aac-1296-46dc-ba15-977b94b67b95&secure%5Btoken%5D=e0a7042a6d82334a0cf9bd11385e6cead0903ccdfb238aa9391c93a107abcabb&format=llm_user) ## StepChange Features **Resource Management** - Thresholding - Emissions Monitoring **Data Collection** - Data Types - Data Sources - Third Party **Emissions Tracking - Carbon Accounting** - Setup - Templates - Compliance - Workflows **Compliance Management** - Audit Trail - Compliance Plans **Reporting** - Ratings - Investment - Public **Decarbonization - Carbon Accounting** - Reduction Planning - Carbon Credits - Monitoring **Administrative** - Dashboards and KPIs - Reporting - Device Integration **Integration** - Governance, Risk & Compliance - Finance - Environmental, Quality and Safety Management **Analytics - Carbon Accounting** - Data Sources - Forecasting - Custom KPIs **Risk Management - Environmental, Social, and Governance (ESG) Reporting** - Communications - Risk Identification - Risk Assessment - Strategic Planning **Integration - Carbon Accounting** - ERP - GRC **Reporting - Environmental, Social, and Governance (ESG) Reporting** - Benchmarking & Competitive Analysis - Actionable Insights - AI-Enabled ESG Reporting - Performance Tracking - Compliance Reporting **Agentic AI - Carbon Accounting** - Autonomous Task Execution **Agentic AI - Environmental, Social, and Governance (ESG) Reporting** - Autonomous Task Execution - Decision Making ## Top StepChange Alternatives - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,125 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,584 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (595 reviews)