--- title: StepChange Reviews meta_title: 'StepChange Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how StepChange works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 15 scale: '5' date_modified: '2026-07-17' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # StepChange Reviews **Vendor:** StepChange **Category:** [Sustainability Management Software](https://www.g2.com/categories/sustainability-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 15 ## About StepChange StepChange ESG Accelerator is a comprehensive software solution designed to empower organizations of all sizes to automate and streamline their ESG reporting and sustainability journeys. The ESG Accelerator has three modules: Carbon Accounting, ESG Compliance and Reporting, and Supply Chain Sustainability, providing a holistic approach to baselining, setting goals, reporting, and planning reductions. The platform supports automated data ingestion; science-based goal setting and benchmarking for ESG performance; assurance-ready, evidence-backed data governance; AI-powered analytics and insights; reporting across international frameworks and standards including BRSR, CDP, GRI, TNFD, IFRS, SASB, ISSB, CSRD For more details: https://www.stepchange.earth/solutions-esgsoftware ## StepChange Pros & Cons **What users like:** - Users commend the **excellent customer support** from StepChange, highlighting quick assistance and professional service. (7 reviews) - Users value the **ease of use** in StepChange, appreciating simple data uploads and clear reporting features. (5 reviews) - Users find the **helpful database** of StepChange invaluable for storing and analyzing ESG metrics effectively. (5 reviews) - Users value the **robust analytics** of StepChange, enhancing their ability to store and analyze essential data. (4 reviews) - Users value the **helpful database** of StepChange for effective data management and ESG performance analysis. (4 reviews) - ESG Management (4 reviews) - Users commend the **approachable and helpful team** at StepChange, enhancing collaboration and overall experience significantly. (4 reviews) - Users value the **effective communication** of StepChange, appreciating its approachable team and quick problem resolution. (3 reviews) - Data Analytics (3 reviews) - Users commend StepChange for its **superior reporting capabilities** , streamlining ESG data collection and enhancing overall performance tracking. (3 reviews) **What users dislike:** - Users find the **user interface lacking** , causing navigation difficulties and impacting ease of use for newcomers. (3 reviews) - Users find the **complex UI** difficult to navigate, causing confusion for both new and existing users. (2 reviews) - Users struggle with **navigation issues** due to a confusing UI and accidental swiping back to previous pages. (2 reviews) - Users find the **poor interface design** of StepChange frustrating, as it complicates navigation and usability. (2 reviews) - Users find the **poor navigation** challenging, particularly those unfamiliar with ESG and sustainability concepts. (2 reviews) - Users face **upload issues** with StepChange, as the bulk upload process is restrictive and often leads to errors. (2 reviews) - Users report frequent issues with **bugs** during the two-step login process, causing frustration and account access delays. (1 reviews) - Users find the **complex setup** challenging, especially those lacking background knowledge in ESG and sustainability reporting. (1 reviews) - Users find the **confusing interface** challenging, as it leads to navigation issues and accidental page returns. (1 reviews) - Difficult Customization (1 reviews) - [View StepChange pricing details and edition comparison](https://www.g2.com/products/stepchange/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A29%3A34+-0500&secure%5Bsession_id%5D=dfd61d68-8a48-48b4-b9a3-1b8ec5b3c036&secure%5Btoken%5D=28cd606b5417730f0163096a02e7ba358fd65a798eafc7cdbc787d177cd85205&format=llm_user) ## StepChange Features **Resource Management** - Thresholding - Emissions Monitoring **Data Collection** - Data Types - Data Sources - Third Party **Emissions Tracking - Carbon Accounting** - Setup - Templates - Compliance - Workflows **Compliance Management** - Audit Trail - Compliance Plans **Reporting** - Ratings - Investment - Public **Decarbonization - Carbon Accounting** - Reduction Planning - Carbon Credits - Monitoring **Administrative** - Dashboards and KPIs - Reporting - Device Integration **Integration** - Governance, Risk & Compliance - Finance - Environmental, Quality and Safety Management **Analytics - Carbon Accounting** - Data Sources - Forecasting - Custom KPIs **Risk Management - Environmental, Social, and Governance (ESG) Reporting** - Communications - Risk Identification - Risk Assessment - Strategic Planning **Integration - Carbon Accounting** - ERP - GRC **Reporting - Environmental, Social, and Governance (ESG) Reporting** - Benchmarking & Competitive Analysis - Actionable Insights - AI-Enabled ESG Reporting - Performance Tracking - Compliance Reporting **Agentic AI - Carbon Accounting** - Autonomous Task Execution **Agentic AI - Environmental, Social, and Governance (ESG) Reporting** - Autonomous Task Execution - Decision Making ## Top StepChange Alternatives - [Workiva](https://www.g2.com/products/workiva-workiva/reviews) - 4.5/5.0 (2,131 reviews) - [Optro](https://www.g2.com/products/optro/reviews) - 4.6/5.0 (1,586 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (599 reviews)