Helpdesk Pricing Overview

Free Trial

Medium (100 - 999 Users)

$799

Annually

Helpdesk’s licensing depends on the number of active users in your Office 365 tenant with the SharePoint service: Prices are based on the size of your organization.

Large (1000 - 1999 Users)

1199

Annually

Helpdesk’s licensing depends on the number of active users in your Office 365 tenant with the SharePoint service: Prices are based on the size of your organization.

Small (50 - 99 Users)

$499

Annually

Helpdesk’s licensing depends on the number of active users in your Office 365 tenant with the SharePoint service: Prices are based on the size of your organization.

Small (1 - 49 Users)

$299

Annually

Helpdesk’s licensing depends on the number of active users in your Office 365 tenant with the SharePoint service: Prices are based on the size of your organization.

Top-Rated Alternatives

Zendesk for Customer Service

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Helpdesk Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch
LiveChat Starter	$19.00100 Visitors Per Month	Small business Text Intelligence Track up to 100 visitors 1 recurring campaign 60-day chat history Basic widget customization 24/7 Support 1 user Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Helpdesk alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.