Stax Bill (formerly Fusebill) Reviews & Product Details

The people were great to deal with and the product worked perfectly and advertised. The sales team and the tech support were easy to work with, always friendly and available. Review collected by and hosted on G2.com.

Nothing that I can think of off the top of my head from my dealings with them. Review collected by and hosted on G2.com.

The user interface is very easy to navigate. In a few clicks, I am able to set up new plans and make them live instantly. Very flexible! If I am unsure on how to do something, the customer support is top notch. I have a dedicated representative who always answers my questions in a timely fashion. I feel that the support team really listens and cares. Review collected by and hosted on G2.com.

For my users, I wanted other permissions for a specific user. I wanted my accountant to have access to the accounting data, not anything else. I told my representative this and she said she would let the development team know. When Fusebill pushed out their next release (which happens a lot with amazing new features), that role was there! They really listen to you. Review collected by and hosted on G2.com.

Flexibility to model our business in the billing platform. APIs to connect entitlement and billing activity into our existing systems, and last but no means least, Fusebill's exceptionally patient & caring tech support. Review collected by and hosted on G2.com.

Dislike is too strong a term in this context. The platform is regularly updated (weekly); and our support engineer champions our "feature requests" such that we see them come to implementation (P1 issues generally get fixed next release, nice-to-have's take longer). There's nothing the Fusebill platform lacks which is hindering our day-to-day operation. Review collected by and hosted on G2.com.

The Fusebill interface is intuitive, easy to use, and covers all the features we need. We are currently in the process of integrating Fusebill into our backend systems and it looks like the integration should be really easy. Review collected by and hosted on G2.com.

I have not come across anything yet. So far so good. Review collected by and hosted on G2.com.

It is a fairly simple system once you get it.

Set it and forget it. It does what it is designed to do with no intervention needed.

Good options for communicating with customers and confirming transactions. Review collected by and hosted on G2.com.

No option for second language. All subscriptions are based on plans which are hard to change once defined.

Certain elements such as plans and products are impossible to delete once created.

Reporting is not very flexible, either too simple or too detailed.

No integration with major cloud accounting apps. Review collected by and hosted on G2.com.

Great technology platform and an amazing group of people that have an unmatchable understanding of companies requirements, pain-points and how to resolve, and enhance, their billing systems. Review collected by and hosted on G2.com.

No complaints. The only area could use slight improvement is their ad-hoc reporting. Review collected by and hosted on G2.com.

Fusebill makes billing, subscriptions, and customer management much easier. Fantastic analytics are right at my fingertips, and the interface is user friendly and entirely functional.

Setting up deals and promotions and changing pricing were previously a nightmare, but Fusebill makes these changes so pleasingly immediate.

The platform is intuitive and so easy to use; I can get things done in less time than ever. Billing management used to frustrate me immensely, but now everything is much more streamlined. Review collected by and hosted on G2.com.

Fusebill really fits all of my needs; I don't have any complaints with the product or the service at this time. Review collected by and hosted on G2.com.

The flexibility and ease of use. The time savings to my team has been tremendous. Review collected by and hosted on G2.com.

Fusebill seems to fit all of my needs; Dealing with the amazing and friendly support, has alleviated any concerns I had. Review collected by and hosted on G2.com.

System is flexible and easy to navigate. Set-up and support are very responsive. Review collected by and hosted on G2.com.

I can't think of anything I dislike about the system. Review collected by and hosted on G2.com.

Fusebill has great support team. They are responsive and fast on any questions you may have. Fusebill features are really helpful to me and my team. They support various options that we found very handy. I guess they are currently one of the best billing and management platforms. The UI of the program is very intuitive and time-saving. It is making our work organized and it saves us a lot of time. Review collected by and hosted on G2.com.

For now everything is all good. Nothing to add here. Review collected by and hosted on G2.com.