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Stax Bill (formerly Fusebill) Reviews & Product Details

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Pricing

Pricing provided by Stax Bill.

Scale

$499.00
Per Month

Enterprise

Contact Us
Per Month

User Insights

Average based on 95 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Stax Bill (formerly Fusebill) Reviews (95)

View 1 Video Reviews
Reviews

Stax Bill (formerly Fusebill) Reviews (95)

View 1 Video Reviews
4.2
95 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and flexibility in managing subscriptions, making it a valuable tool for billing and customer management. The intuitive interface and responsive customer support enhance the overall experience, allowing users to navigate and customize their workflows effectively. However, some users note a steep learning curve for new users, particularly when utilizing advanced features.
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G2 reviews are authentic and verified.
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Smooth"
5/5
What do you like best about Stax Bill (formerly Fusebill)?

The software is very smooth and consistent. I love being able to search for patients in a variety of ways. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

I'd prefer that the first screen wasn't the graphics for sales progress. Often times I am sitting with a patient looking at the screen together to enter their protection plan together, and it'd be best if it didn't look like this were a "numbers" thing where we're focusing on things like growth. It'd also be nice if the screens loaded a little faster. I've got blazing internet, but it still takes a moment to load screens. This is just me being picky. My $.02 Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good but room for improvement"
4/5
What do you like best about Stax Bill (formerly Fusebill)?

The interface is very user friendly, and the integration with salesforce is a definite plus. It does seem like it's missing some key reporting elements, but these may be specific to our use case. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

The canned reports are ok, but it would be improved if you could drill down in to them or add fields/filters to the out of the box reports. A customized reporting option would be beneficial too. Review collected by and hosted on G2.com.

BF
Benjamin F.
Account Manager
Mid-Market (51-1000 emp.)
"Active user to verify account information and cancel memberships when necessary"
4/5
What do you like best about Stax Bill (formerly Fusebill)?

It is streamlined and enables us to view the information we need quickly. Our previous software was cumbersome and confusing. This is not. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

I have not had enough time to find any specific negatives. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Off to a Great Start"
5/5
What do you like best about Stax Bill (formerly Fusebill)?

User interface is easy to understand and navigate. Large improvement over previous system. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

Nothing. Haven't run into anything at this time. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Billing System - Great Customer Service - All Around Great!"
5/5
What do you like best about Stax Bill (formerly Fusebill)?

The revenue recognition for subscriptions and automatic billing. Also, Fusebill really cares about it's customers and works with you to solve any problems/questions you may have. Superb customer service! Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

Fusebill is constantly getting better so all the items I may not have liked in the beginning are fading away through constant improvement. At this time, there isn't anything I can think of; Fusebill is working on all it all. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Fusebill Helps my Small Business "
5/5
What do you like best about Stax Bill (formerly Fusebill)?

Fusebill provides a platform for my small business to operate with ease of use. I use this part time as part of my contract consulting business. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

There is really nothing that I find with this software that is a problem. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great solution!"
5/5
What do you like best about Stax Bill (formerly Fusebill)?

Their team was fantastic from the very beginning. Their sales process was very thorough and all aspects were tested before we needed to sign on the dotted line. Implementation was a breeze and their continuous support has been fantastic. Though we are an ecommerce business, our needs are not that simple and Fusebill had a solution that works for us. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

They have roll outs every 2 weeks... I would love to see that at a greater frequency. They have a solid team and product... There is not much that I dislike. Review collected by and hosted on G2.com.

VM
Vincent M.
Computer Engineer
Telecommunications
Mid-Market (51-1000 emp.)
"Great Flexible Time Saver"
4/5
What do you like best about Stax Bill (formerly Fusebill)?

An easy to use and flexible user interface allows me to use consistent steps to process my data. APIs are concise and clear. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

The access control is good. Some extra tweaks to provide more customized access to specific users would help. Review collected by and hosted on G2.com.

Angie J.
AJ
Angie J.
Accountant
Human Resources
Mid-Market (51-1000 emp.)
"Good user interface but difficulties with reports and revenue recognition"
1.5/5
What do you like best about Stax Bill (formerly Fusebill)?

I liked the user interface. It was easy to find what I was looking for. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

We had continual problems with reporting and revenue recognition. Review collected by and hosted on G2.com.

Response from Tomas Kolafa of Stax Bill

Thank you Angie for taking the time to review Fusebill

We are pleased to share that our reporting capabilities are now considered amongst the best in the industry to handle revenue recognition. We are very proud of how our platform has developed over the past few years and we attribute that to our customers who share their experience.

Thank you for your feedback and we hope you will reconsider Fusebill in the future.

Thank you

Fusebill Team

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"At times, frustrating"
1/5
What do you like best about Stax Bill (formerly Fusebill)?

Ability to put multiple credit cards on file. Clear statements that can be sent to customers. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

Frequent problems with reports (the AR Balance report worked only 10-15% of the time). The system would log you out in the middle of generating a report. Review collected by and hosted on G2.com.

Response from Tomas Kolafa of Stax Bill

As an organization we believe in continuous product development. We work day to day to improve our offering based on the needs of our customer. For example, our reporting features are now one of the best in the industry and we will continue to refine our dashboards and reports overtime. Our sales process includes an in-depth conversation around the needs of potential customers.

We support 18 payment gateways and we have built strong support team for any questions that may arise after launch.

We appreciate your feedback as it informs how we grow.

Thank you

Fusebill Team

Questions about Stax Bill (formerly Fusebill)? Ask real users or explore answers from the community

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GU
Guest User

What is your experience with Stax Bill for subscription billing, and how does it compare to other platforms?

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RB
Ritchie Blanco
•
Last activity over 6 years ago

Can you send us emails to let us know that accounts have been suspended/canceled? That way we can immediately call or discuss with them upon next visit.

Pricing Options

Pricing provided by Stax Bill.

Scale

$499.00
Per Month

Enterprise

Contact Us
Per Month
Stax Bill (formerly Fusebill) Comparisons
Stax Bill (formerly Fusebill) Features
Revenue Forecasting
Revenue Accrual
Payment Terms
Personalized Billing
Custom Pricing
Automation
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