Stax Bill (formerly Fusebill) Reviews & Product Details

Stax Bill automates the repetitive so you can focus on the big picture. By simplifying all aspects of subscription billing and management while automating recurring invoicing, payments, and revenue recognition, businesses are able to streamline their customer lifecycle management and maximize revenue. Scale your business with absolute confidence through every stage of growth using the most flexible subscription billing management software. The automation of recurring billing and payments is a superpower. Let's start your origin story.

Seller

Stax Bill

Discussions

Stax Bill (formerly Fusebill) Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Michael Wymore

Pricing

Pricing provided by Stax Bill.

Scale

$499.00

Per Month

Enterprise

Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 95 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

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Verified User in Computer Software

Small-Business (50 or fewer emp.)

2/25/2021

"Clean. Efficient. easy"

3.5/5

What do you like best about Stax Bill (formerly Fusebill)?

The reporting capabilities are sufficient for my business needs. the integration with Salesforce is simple and consistent Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

my customers have complained that the billing portal is a bit clunky to use Review collected by and hosted on G2.com.

Meeka H.

Onboarding Specialist

Mid-Market (51-1000 emp.)

4/15/2020

"Fusebill has been a great solution for our company!"

5/5

What do you like best about Stax Bill (formerly Fusebill)?

Managing subscriptions is much easier with Fusebill than it was with our previous system. I like that there are different permissions available for different users within our company. Not all employees need access/permissions to the same features and functions. Fusebill executes this flawlessly! Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

I honestly have no complaints! Fusebill has been wonderful for us! Review collected by and hosted on G2.com.

Recommendations to others considering Stax Bill (formerly Fusebill):

Allow proper time for the implementation process if you're switching from another software. Fusebill is worth it! Review collected by and hosted on G2.com.

What problems is Stax Bill (formerly Fusebill) solving and how is that benefiting you?

Applying automatic subscription increases has brought so much more profit to our business; this is something we could not do before switching to Fusebill. Review collected by and hosted on G2.com.

Response from of Stax Bill

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Hello Meeka,

Thank you for your review. We are glad to support your success. Best Wishes.

Jacob Varghese

VP Marketing, Fusebill.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

4/16/2020

"Fusebill Review"

4/5

What do you like best about Stax Bill (formerly Fusebill)?

I like the dashboard and ease of use of Fusebill most. Upon login, I get a quick glance at the items that require my attention instead of having to search for things. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

When I go to add a purchase to a customer, select the product I am selling and then get to the next step of "buying" the steps are a little confusing. Review collected by and hosted on G2.com.

Response from of Stax Bill

edit

Hello,

Thank your for posting your review of Fusebill. Our team put a lot of thought into the dashboard and we are happy that you find it useful. Do not hesitate to reach out to our world-class support team if you find anything confusing. The team will be pleased to help you with a solution.

Sincerely.

Jacob Varghese

VP Marketing, Fusebill.

Abby N.

Mid-Market (51-1000 emp.)

6/17/2020

"Incredibly Intuitive"

5/5

What do you like best about Stax Bill (formerly Fusebill)?

Fusebill is very easy to use. Items are where I expect, and workflows make sense. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

Searching by full names does not always work. Review collected by and hosted on G2.com.

Response from of Stax Bill

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Thank you for your feedback, Abby. We think you will like some recent search improvements. Nevertheless, we keep improving Fusebill so it plays a continued role in your success.

-Jacob Varghese

VP Marketing, Fusebill

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/8/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Amazon Gift Card Review"

3.5/5

What do you like best about Stax Bill (formerly Fusebill)?

Auto payment posting / Tracking Customers - invoicing Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

the unease of making corrections within a current month period. Review collected by and hosted on G2.com.

Recommendations to others considering Stax Bill (formerly Fusebill):

There have been a few customer integration requests for customer portal and also credit card payment processing demographic changes Review collected by and hosted on G2.com.

What problems is Stax Bill (formerly Fusebill) solving and how is that benefiting you?

More timely payments coming in automatically Review collected by and hosted on G2.com.

Verified User in Music

Mid-Market (51-1000 emp.)

7/9/2020

"Once you figure out how to use the API, it is pretty straightforward and reliable."

3.5/5

What do you like best about Stax Bill (formerly Fusebill)?

Robert in support ;) The concepts are well defined and the API reflects these concepts. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

Service not available once in a while. Fixes for bugs that take a long time to be deployed after we highlight the issues (4-6 weeks typically). No support for GooglePay / ApplePay. No high level documentation that explains the concepts. It took us a while to understand how Fusebill wants us to work. Review collected by and hosted on G2.com.

Jeff W.

Lead Developer

Small-Business (50 or fewer emp.)

9/11/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Fusebill has the potential to be a very good payment platform but it takes work to get started"

3.5/5

What do you like best about Stax Bill (formerly Fusebill)?

The API allows for a lot of possibilities and could even be used to automate every aspect without going into the web app. It handles the automation of payments and notifications very well which I imagine is a main reason most people are looking to Fusebill to handle. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

Fusebill has flexibility is some places but not enough in others which poses problems that end up requiring overly complex solutions otherwise it would mean finding a different product entirely. It does take a lot of time to get things setup, in my experience, especially if you are using the api and integrating it into your software as there are no existing public client libraries.The last thing that I dislike is the performance of the application, it seems to run quite slow on the sandbox server which is a problem since a lot of time is spent on it setting things up. Review collected by and hosted on G2.com.

Recommendations to others considering Stax Bill (formerly Fusebill):

Make sure your pricing of products and services are finalized and make sure that it will work with how Fusebill handles products and plans. Review collected by and hosted on G2.com.

What problems is Stax Bill (formerly Fusebill) solving and how is that benefiting you?

We are trying to automate payment of an online service to help reduce the load of manually handling quotes and sales. One of the best parts is that Fusebill will handle all the of the notifications and reminders which means that hopefully less users will forget about having to pay when their subscription is due if they pay by cheque, and those paying by bank transfer or credit will automatically be charged. Review collected by and hosted on G2.com.

Blair C.

Financial Controller

Small-Business (50 or fewer emp.)

5/22/2020

"Highly customizable subscription engine"

4/5

What do you like best about Stax Bill (formerly Fusebill)?

Fusebill offers a great solution for enterprise subscriptions that need to be flexible in pricing. Each subscription can have its own pricing, frequency, and notification settings. Good dashboards and reporting for finance. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

Difficult to correct configuration errors. Support is excellent though. Review collected by and hosted on G2.com.

Response from of Stax Bill

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Hello, Blair. Thank you for taking the time to provide your review. Glad to know you like our finance dashboards and are satisfied with our support team. We continue to improve on features based on user feedback from customers like you.

- Jacob Varghese

VP Marketing, Fusebill.

Stephanie Z.

Mid-Market (51-1000 emp.)

12/20/2019

"We love Fusebill!"

5/5

What do you like best about Stax Bill (formerly Fusebill)?

What we love best about Fusebill is how user friendly it is. Everything that you fill out is very self explanatory and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

There is nothing that I dislike about Fusebill. Fusebill is fantastic! Review collected by and hosted on G2.com.

Response from of Stax Bill

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Thank you for your feedback Stephanie. We look forward to our continued partnership and to play part in your ongoing success.

-Jacob Varghese

VP Marketing, Fusebill.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/27/2019

"Solid Recurring Billing Platform"

4.5/5

What do you like best about Stax Bill (formerly Fusebill)?

Fusebill is a solid billing platform for recurring billing for SaaS. We have recovered over 70K in missed revenue since switching. We especially like the proactive billing calendar. We use it to see upcoming billings and those that are flagged as likely to fail due to missing or expiring payment methods. They also have a payment method status chart right on the dashboard identifying payment methods that are expiring this month so you can reach out to the customers before their payment fails. Review collected by and hosted on G2.com.

What do you dislike about Stax Bill (formerly Fusebill)?

We connect via their API and the platform is very slow so we experience time-outs too frequently. Review collected by and hosted on G2.com.

Response from of Stax Bill

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Thank you very much for taking the time to provide your feedback. We never tire of hearing how Fusebill jump starts revenue recovery. Some of our clients feel that the revenue recovery enhancing capabilities of Fusebill alone make a compelling case for investing in the Fusebill software.

About the API slow down-there may be ways to optimize the calls you are making. We have often found that small efficiency tweaks in how you make the calls can get things to go much faster. Our support team can help you with this if you reach out to them.

The Fusebill team look forward to be part of your continued growth and success.

-Jacob Varghese

VP, Marketing

Fusebill

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What is your experience with Stax Bill for subscription billing, and how does it compare to other platforms?

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Ritchie Blanco

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Last activity over 6 years ago

Can you send us emails to let us know that accounts have been suspended/canceled? That way we can immediately call or discuss with them upon next visit.

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